Villa Copenhagen

So disappointed by the level of the service. Breakfast restaurant is more a huge cantine like than a place to enjoy a quiet, peaceful, refined breakfast. In room dining purely transactional.

No daily water bottle in room. When I asked for one, I got told that in Denmark- we drink water from the tap. Didn’t expect that from a five star hotel. The amenities are great, location is near the train station. Trains can be heard from 6am

Quiet, soft bed, nice breakfast. Clean enough. Expect the food service in room isn’t that nice, I ordered something called “hot smoked salmon”, but what sent to us was a salmon can, and it’s cold. Others are fine, love the wooden card key and the double layered window.

I stayed with my family and friends at Villa Copenhagen for the weekend, but sadly it turned into a nightmare. My Hermes bag with passport, money, and credit cards was stolen right in the middle of the lobby. To make things worse, most cameras weren’t working, and only one showed a glimpse of the thief. For a hotel that presents itself as luxury, the lack of security is shocking. Very disappointing and not recommended.

Wouldn't hesitate to stay here again. Gorgeous facilities, and the location is super convenient.