Name: Hotel Skt. Annæ
Address: Sankt Annæ Pl. 18, Indre By, Copenhagen, Hovedstaden, 1250, Denmark, Sankt Annæ Pl. 18, Overseas, Denmark
Rating: 4.3

All reviews

Positive reviews

It Was a Perfect stay  Loveley personal at the hotel. We are from Sweden so it Was a expensive weekend. So boring for us that it cost so much.

lovely cosy hotel that is close enough to public transport and amenities

沒有電梯，我們搬着兩個大箱子上了三四層。除了這一點不好，其它都很好。

There was no elevator, so we carried two large boxes up to the third and fourth floors. Apart from this, everything else was good.

酒店所在的位置真的很好，去景點遊玩搭地鐵都很方便。但是是我整個旅程中住到最小的酒店，熱水壺也是最臟的。

The location of the hotel is really good, and it is very convenient to take the subway to visit tourist attractions. However, it is the smallest hotel I have stayed in during my entire trip, and the kettle is also the dirtiest.

立地がよく、室内の設備・アメニティも充実していてとても良かったです。

The location was good, and the facilities and amenities in the room were very good.

酒店 就在新港，到景點太方便了

The hotel is right in Xingang, so convenient to the attractions

Restaurant

24-hour front desk

Luggage storage

Car rental

Wi-Fi

Breakfast

Pets allowed

Non-smoking room

All Languages

English

Chinese

Japanese

All Room Types

Small Deluxe Room

Medium Deluxe Room

Apartment

Deluxe Single Room

Deluxe Twin Room

The location is unbelievable. 5/5 The public areas are superb. 5/5 The suites are well out fitted , tiny issues such as chromecast does not work. Some very very small maintenance upkeep in bathroom 108 needed. 4/5 . Recommend booking larger suites work your way top down- as with all of Europe  the rooms are tiny - and I mean tiny , thats the way it is- though take note.   Service efficinency 4/5 Service interaction/tone 2/5  Barriers A helpful suggestion is anyone who might need luggage assistance, to offer support for a fee. I took my suitcase down to the luggage room the night before departing as it was large and 23kg due to a very long term journey. Im glad I did as it saved waking other guests early struggling up and down corridor steps.   The experience What was most surprising was as I struggled several times over several minutes to lift the bag up the several steps of the bar( to the street) .....even at one stage my bag was too heavy for me and dropped from the top step to the bottom.....the bar staff stood behind the bar. Hands on ar , watching the entire time. Most remarkable  ! I know  its not their job to help Though really? Ten seconds  wouldve helped me get that first lift   For me what was missing is common street courtesy manners  and common sense.   If I see a person needing very quick assistance I offer help  Solution/ideal outcome THE most important part of any stay is the tone, set by all the team. Everyone was automatically polite , the bar staff were almost robotic, blank. Odd   What a guest detects quickly is the missing sincerity , from service delivery . Genuine enthusiasm passion and pride Costs the business nothing yet creates  the most valuable distinction - nice rooms and location makes it good- people are what make it great   Recognition The two outstanding team members are Sayid and Marco. These two cobtributed a DNA and  ' brand' standard.   All this feedback is about basic serice levels, Im not measuring on anything above and beyond. I would love to see the feedback taken on and embraced by all front desk, bar staff .....to deliver something special to remember in future. Something different to every other large hotel chain. The owner has done a cracking job - respect .

A charmer, the staff was caring and helpful, the outdoor seatings,  the rooftop garden, even the street it was on, added to the feeling of being someplace special. It's close to everything but away from the noise and crowds. Like all hotels, some rooms are small and I'd recommend the large deluxe room- it was wonderful.  I found the staff always eager to try to solve whatever problems might come up.  Coming back to the hotel felt quite personal.  And made Copenhagen feel that way.

Very beautiful boutique hotel, trendy and well appointed with good facilities and friendly staff.  Really enjoyed this stay and great location close to nearby seafood restaurants. Copenhagen had a lovely vibe  and this hotel suits that really well.

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Discover 108 Hotel Skt. Annæ reviews, rated 4.3 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Skt. Annæ Reviews: 108 Verified Reviews Latest 2024 | Trip.com

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