NH Collection Copenhagen

Very clean. Great location (walking distance to all main attractions, easy to get to from/to the airport and easy to get to the Royal Arena too (if youre going!). Service was fantastic, and organised late check out for us (no charge!). Also organised a lovely birthday suprise on check in. Only downside is their is no pool and the gym is quite basic. Otherwise a great stay with a 5* feel.

Rooms were spacious, Loved the in-room espresso machine because the coffee was 🤩 the location is convenient (just a 5mins walk to Christianshavn Metro Station) with direct access from the airport. As a female solo traveller, I really appreciated Xenia at reception—she went the extra mile with helpful advice and made my check-in smooth and reassuring.

Great hotel with excellent restaurant and breakfast. Great location and free umbrella service

The room is spacious and clean. The bed is very comfortable. The view from the window is absolutely beautiful. I enjoyed watching the birds flying around. The hotel is within walking distance of several places of interest. The room is really very nice but the staff are another matter. Only a couple of the front desk staff are friendly and helpful while most are curt and unfriendly. The housekeeping team was always forgetting something. For example, fresh face towels were not given after the soiled ones were removed. Two bottles of hand soap were at the sink instead of one soap and one body lotion. The housekeeping staff also knocked on the door twice in the morning to check if they could clean the room. That happened 3 out of the 5 days I stayed with them. Even on the last day when I was going to check out, a housekeeping staff knocked on my door to ask if she could make up the room and I was going to leave the hotel for good in 2.5 hours. It was mind boggling why she could not wait till I had checked out from the hotel to make up or clean the room.

The services are excellent

Breakfast was good. The room was very basic nothing great about. Very much of a disappointment. Definitely wouldn’t stay again.

The room was modern, spacious, and comfortable. The location is near a subway station, making it easy to take the train to different areas. However, the area outside the station is a bit messy — there seemed to be quite a few homeless people and loiterers hanging around.