C. País Vasco, 1, Santa Cruz de Tenerife, Costa Adeje, Canary Islands, 08005, SpainSee Hotel Details
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1 night
Guest Reviews
6.5/10
60 Reviews
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Verified reviews
Location6.4
Amenities6.3
Service6.6
Cleanliness6.6
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All reviews(60)
Positive reviews(42)
Reviews with photos/video(10)
Negative reviews(5)
Guest User
Studio
Stay Date Jan 2026
Couple
1 Reviews
9.0/10
Great
Posted on Feb 20, 2026
This hotel is no where near as bad as people make it out to be. You get what you pay for. Me and my bf used the hotel as a base to explore. Yes the room was basic but it had beds, blankets, towels, a kitchen area, balcony and shower room. No issues with any of these.
The hotel is on a hill so be prepared for your calves to burn after the first day. Especially if you are heading out the hotel to adventure. Taxis are only like €5 from the main area to the hotel. We used this twice but the rest of the time we have walked up the hills.
Will I stay again … yes! I would use this hotel as the perfect base for my next trip to Tenerife
Guest User
Studio
Stay Date Mar 2026
Family
1 Reviews
7.5/10
Posted on Apr 19, 2026
My 14 year old daughter and I stayed for 4 nights on a tight budget and it exceeded our expectations. This is a 2 star hotel so there are no luxuries but it was spotlessly clean and has a great pool. Yes it's up a hill but there is a public bus stop right outside and another a couple of minutes away which we used to get to Siam park and Monkey Park. We did however walk back from town a couple times and it honestly wasn't that bad.
We were self catering but did go to the buffet 1 night. There wasn't a big selection and it was basic but it did the job. There were burgers, hotdogs, pizza and chips at the pool bar which actually looked quite nice. We had an issue with our fridge which was leaking but I reported this to reception and they took care of it. I found the staff to be friendly and helpful.
My only real complaints were;
the noise from upstairs guests. Whilst the selfishness of others is not the hotels fault, the doors close really noisily and it rattles through the building. As there are no floor furnishings children running around at midnight literally sounds like a herd of elephants!!
There is an oven but it doesn't work. The rack has been removed and there are no trays leading me to believe it wasn't just faulty. However, I didn't speak to reception about it so I might be mistaken. Ultimately if these are my only complaints then that's not bad really!
I am a professional person and have travelled to many countries and stayed in 5 star hotels. Would I stay here again? On a budget, absolutely. Its a bit rough round the edges with some cracked tiles in public areas and chips in the bathroom enamel etc but I'm not one to let these things ruin my holiday. As long as you have realistic expectations, you won't be disappointed.
Dawood Shakoor
One-Bedroom Apartment
Stay Date Oct 2025
Traveling with friends
1 Reviews
5.5/10
Posted on Nov 12, 2025
We had a fan it wasn’t working properly my friend has a problem with heat so that was a major concern for him he couldn’t sleep at night also the hotel was booked for 3 people and one of us had to sleep on a couch instead of a bed wasn’t very professional.
Guest User
Studio
Stay Date Jun 2025
Couple
1 Reviews
7.0/10
Posted on Jul 13, 2025
Great location but not the best if you have mobility issues as there’s a lot of steps to climb and many steep inclines,rooms are adequate but decor and furniture very very dated ,staff are fantastic and very helpful and Laguna park 2 is an ideal base but be prepared to use your legs all uphill
Pool area is fantastic but bar and restaurant very basic
Guest User
Studio
Stay Date Oct 2024
Solo traveler
1 Reviews
2.5/10
Posted on Nov 24, 2024
This hotel is filthy full of drunken people smoking ******** and vomiting in the corridors Cheap it maybe however I guess you get what you pay for I wouldn’t stay here again if they paid me l left two days into a five day stay
Guest User
One-Bedroom Apartment
Stay Date Aug 2025
Traveling with friends
1 Reviews
4.0/10
Posted on Oct 6, 2025
Lots of drunken English people singing loudly from 11:00 a.m. onwards.
Shabby, run-down furnishings.
No tea towels
No TV remote control
Broken patio chairs
Blood stains on the sofa
But very cheap
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Guest User
Studio
Stay Date Oct 2024
Couple
1 Reviews
8.5/10
Very good
Posted on Dec 3, 2024
Apartments are adequate for the price, with special attention to the requests I had made when booking.
Buffet breakfast is adequate for the price.
Apartment cleaning for 3 nights included.
Very friendly service from the staff.
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Jake R
Stay Date May 2026
Couple
10/10
Outstanding
Posted on Jun 10, 2026
This is our second time coming which says enough about how good the facilities and staff are at the hotel. The food was also brilliant and even girlfriend who is very specific about her food choices managed to have proper meals every time. The pool is brilliant and a perfect size to allow everyone to have enough space and finally the rooms are perfect sizes and have everything you need to enjoy time in the hotel.
Response from Property: Dear Guest, Thank you so much for your kind words. We’re really pleased you had such a great stay and that everything met your expectations. It’s wonderful to hear that you chose to stay with us for a second time—it truly means a lot to us. We’re glad you enjoyed our facilities, the pool, and that both you and your girlfriend found the food to your liking. It means a lot to the team, and we’d love to welcome you back again soon!
Abblou05
Stay Date May 2026
Couple
10/10
Outstanding
Posted on Jun 10, 2026
This is our 2nd year staying here and we’ve enjoyed it just as much. it’s got everything you need for a holiday, we stayed all inclusive and it was definitely worth it, there’s food for everyone as I’m a picky eater and still managed to eat lots every meal! The pool was definitely our favourite part, it’s big enough to have enough room for yourselves and not be crowded. The staff are very friendly and helpful, booking taxis in minutes etc . The rooms are as you expected and more than needed. Will definitely be coming back a 3rd time :)
Response from Property: Dear Guest, Thank you so much for your kind words. We’re really pleased you had such a great stay and that everything met your expectations. It’s especially wonderful to know you chose to stay with us again and enjoyed it just as much the second time. We’re glad you loved the pool, found plenty of food options, and that our team could assist you during your stay. It means a lot to us, and we’d love to welcome you back for your third visit soon!
Liam B
Stay Date May 2026
Family
10/10
Outstanding
Posted on Jun 28, 2026
Lovely hotel, lots of good food options, great pool no rush for sunbeds 3rd time here
Response from Property: Dear Guest, Thank you for your lovely review and for staying with us for the third time! We're delighted you enjoyed the food, the pool, and the relaxed atmosphere. We look forward to welcoming you back again soon!
Darren M
Stay Date May 2026
Family
10/10
Outstanding
Posted on Jun 18, 2026
Don’t listen to the negative reviews place is awesome people are friendly and nice :)
Response from Property: Dear guest, Thank you so much for your kind words. We’re really pleased you had such a great stay and that everything met your expectations. It means a lot to the team, and we’d love to welcome you back again soon. We really appreciate your support and are glad you enjoyed your stay with us.
Lisa A
Stay Date Apr 2026
Family
10/10
Outstanding
Posted on May 28, 2026
Great hotel - brilliant family stay! Lovely pool and staff were wonderful! Parrot show was amazing! first ever holiday for myself snd 3 autistic children and they are begging to come back!
Response from Property: Dear guest, Thank you so much for your lovely review. We’re delighted to hear you and your children had such a wonderful first holiday together and enjoyed the pool, parrot show, and our team’s care and support. It means so much to us that they’re already asking to come back! We’d love to welcome your family again soon.
amymorleyxx
Stay Date Apr 2026
Couple
10/10
Outstanding
Posted on May 9, 2026
Love this hotel came in November 2025 for the first time my boyfriend came previously in June on a lads holiday and also loved it then. We have just got back from laguna park II had another great time, rooms are standard perfect for what you need them for clean and cleaned every 2 days. This hotel is huge entertainment was ok every night was something different either quizzes children’s disco etc. only down side is a lot of walking if your stopping at the top of the hotel like us having to walk right down to the pool no issue but the walk back is abit of a killer. We didn’t try food as was self catering but hoping to be all inclusive next time. The staff are very helpful and well spoken happy to help you with any issues. Overall we have had a great holiday don’t listen to all the bad reviews it’s what you make of it that matters! Thank you Laguna Park II we will see you again in August
Response from Property: Dear guest, Thank you so much for your kind words. We’re really pleased you had such a great stay and that everything met your expectations. It means a lot to the team, and we’d love to welcome you back again soon.
Escape20138067153
Stay Date Apr 2026
Traveling with friends
10/10
Outstanding
Posted on May 3, 2026
There are a lot of negative reviews about this hotel but this is my second time here and it’s been fantastic, rooms are clean the food is very average but does the job for a budget trip, the pool is superb, the hill is a killer but just means you can earn those beers!
Response from Property: Dear guest, Thank you so much for your kind words. We’re really pleased you had such a great stay and that everything met your expectations. It means a lot to the team, and we’d love to welcome you back again soon.
Rikki C
Stay Date Apr 2026
Traveling with friends
10/10
Outstanding
Posted on May 3, 2026
Hotel was brilliant for what we paid. Staff where great, there was a good selection of food for breakfast and dinner. Pool was amazing with the pool bar very handy. Rooms where basic but clean with no issues for any of our 4 rooms we had booked. The view for most places in the hotel where awesome.
Response from Property: Dear guest, Thank you so much for your kind words. We’re really pleased you had such a great stay and that everything met your expectations. It means a lot to the team, and we’d love to welcome you back again soon.