Hotel Riu Arecas - Adults Only

Hotel Riu Arecas - Adults Only Reviews

Hotel Riu Arecas - Adults Only

Playa del Duque, Costa Adeje, Canary Islands, 38670, SpainView Hotel Details
Hotel Riu Arecas - Adults Only
Hotel Riu Arecas - Adults OnlyHotel Riu Arecas - Adults OnlyHotel Riu Arecas - Adults Only
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Hotel Riu Arecas - Adults Only Guest Reviews

4.2/5
Very Good
67 Reviews
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(67)
Positive reviews(40)
Reviews with photos/video(5)
Negative reviews(1)
Guest User
Standard Double Room with Balcony
Checked in Sep 2022
Couples
1 Reviews
4.7/5
Amazing
Posted on Sep 10, 2022
We loved the attention, the room, the very friendly dining room service, reception, cleaning, towel service... To put a but, the minibar was not cold and in the offer I did not see the information that drinks at dinner are not included in the offer. Great pools, special mention to the Infinity pool even though we didn't know it was in another part of the complex, with a few stairs in between. The tranquility of the place is great to unwind. I would repeat for sure.
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Edwin W
Checked in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 12, 2024
We can thoroughly recommend the Riu Arecas Hotel in Costa Adeje Tenerife. We wanted somewhere special to celebrate our 50th Wedding Anniversary and we can truly say every aspect of our holiday in this beautiful hotel was fantastic. The facilities, food, location, our room and particularly the Riu Arecas Team were exemplary. We will certainly visit again in the future. Very difficult to single out any of the Arecas Team, but we must say that Roberto deserves a special mention. Thanks everyone at the Riu Arecas, you were all wonderful
scott123fish
Checked in Aug 2024
Couples
3.0/5
Posted on Aug 9, 2024
Positive Clean hotel with nice/hardworking staff. Enjoyed the beach club area, albeit stairs will impede anyone with walking issues. Very pleasant area . Negative We found the food bland. We actually had been warned that the dining buffet for some reason was not the usual Riu quality. Perhaps it caters more for the specific clientele profile. Top pool area isn't good and often busy - people do not want to walk to beach club area. I would recommend but probably not return personally as better Riu's.
Response from Property: Dear Scott, We appreciate you took the time to leave your impressions regarding your recent stay with us. However, we are sorry to learn that you were not fully satisfied with the All-Inclusive program and the food included in it. We regret to read that we did not fulfil your expectations with our offer, as we always offer a wide variety in order to cater to every guest's taste. Nevertheless, we will forward your feedback to our Food & Beverage manager. We look forward to welcoming you again. Best Regards, Hotel Riu Arecas Online Reputation Manager
Dean S
Checked in Jul 2024
Couples
3.0/5
Posted on Jul 6, 2024
We are here at the moment. Only hotel I've ever been in that tells you that you can't put a brolly up at certain parts of the pool area. I had gone to the Supermarket over the road and my partner was told to take down the brolly and was left humiliated and tearful. She has fair skin and not surprisingly didn't want to lie out in the full midday sun. We've also just been told off for jumping in the pool. Very bizarre, but made us laugh! And we're in our 50's. Although it's an 'Adults Only' hotel they seem to treat you like a child, keeping a quiet slightly boring atmosphere. The hotel is spotless though and the staff are very pleasant, friendly and attentive. Nice rooms, View amazing and the food is very good. Evening entertainment is usually finished by 10.30pm and as you're in a quieter area of the resort, it ends in a very early night. Some music around the pool area would be nice addition and create a nice ambience. There's no menu available for lunches and it's very strange that they don't have a shop. I'll certainly being using Riu hotels again but not this particular one in Tenerife.
Response from Property: Dear Dean S, We regret to read that your first impression of the resort has not lived up to your expectations. Our aim is always to please every one of our guests, therefore we regret to hear the mentioned inconveniences. We sincerely hope that during the rest of your vacation we are able to change your perspective about our services, please do not hesitate to contact our Front Desk for anything you may need. Warm regards, Hotel Riu Arecas Online Reputation Manager
Guest User
Checked in Dec 2024
Couples
4.0/5
Very Good
Posted on Dec 10, 2024
Enjoyed our stay in November. Was particularly pleased that on request our first allocated room was able to be changed. We had to wait till another became available but was happy to do so.
Guest User
Checked in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 8, 2024
Enjoyable stay at this excellent hotel nothing I can fault at this hotel its the second time we have stayed this year and are booked for another week in May next year. Many thanks to all the staff who in a quiet way are always there when you need them cant wait to come back
Guest User
Checked in Dec 2024
Couples
4.0/5
Very Good
Posted on Dec 6, 2024
Stayed here to celebrate my birthday and our anniversary for which we were given a bottle if prosecco on both occasions. Our room was at the rear of the hotel and we could just about see the sea. It was a good size and kept very clean. The food was really good. Always lots to choose from and very tasty. Sometimes the tables weren't set ready but didn't wait long before a waiter would appear and give us cutlery etc. We had stayed here once before so we were aware of the 77 steps down to the promenade. This was a little difficult for me as I have recently had knee replacement surgery but I went slowly and managed it. The entertainment at night we found to be poor so most nights just sat in the lobby and played cards. We did do the trip to the other Riu hotel for the White Night party which we enjoyed despite being in an older age group! All the staff were very helpful and I tried my limited Spanish out and think this was well received. It is a lovely walk along to central Costa Adeje and we will return again
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 4, 2024
I have just returned from a fabulous week at this hotel . This return visit was with my son after the loss of my husband a few months ago. We had a lovely room with a sea view and it was as always immaculately clean. The food was of a good standard with plenty of choice. We ate on the terrace every evening occasionally having to wait a few minutes for a table. Our room was cleaned every day to a high standard and always in the mornings. I came home feeling refreshed and relaxed. The weather was warmer than normal November temperatures which was a bonus. I would recommend this hotel for a peaceful break or for guests who like to walk .
Guest User
Checked in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 4, 2024
Excellent hotel great stay well presented excellent staff very helpful could do with more veriety of bottled beers very quiet and relaxing
Guest User
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 26, 2024
The hotel caters for adults only, which we preferred (other family hotels very near by) I can't praise the hotel and staff any higher, they were friendly and helpful, the food has plenty of selection and it's self serve so if something is not to your taste you can go and choose something else, the rooms are a fair size and we had a balcony overlooking the sea. there are 3 swimming pools, two large ones with a coffee/drinks bar available and easy access for disabled. There is another pool in a gated area down by the beach, with a coffee/bar and toilets, not so easily accessible to disabled down a lot of steps, but accessible out of the front of the hotel and a walkway down to the beach, this area was very nice as made to feel like a beach with a sanded area and loungers. the sea front has a long walk in both directions where there are shops and bars, the area is fairly quiet, so possibly not suited to those wanting a party atmosphere, you can however catch a local bus just outside the hotel to other towns for a small fare. The hotel provides entertainment each evening. we went in mid November and the weather pleasantly hot with a breeze, we did have one afternoon and evening of a thunder storm
Guest User
Checked in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 23, 2024
The staff at this hotel were so good nothing was to much trouble they made our stay and we would definitely go back,
Howard W
Checked in Nov 2024
Couples
3.0/5
Posted on Nov 17, 2024
This is my fourth visit to Tenerife this year,The Reception was very helpful when checking in, Rooms very basic, one day l had to clean up behind the door where the maid had swept lt to the door and left it, on two occasions come back at 5 o’clock and the door to our room was left open, breakfast was abysmal egg & beans ok, bacon was to hard to eat, Evening meal what a can l say, there’s not enough staff, go to a table waiting 25 minutes for a waiter to come and put your cutlery and glasses, this was most nights, a waiter smashed glass, 20 minutes still there, the bar staff work hard, but the shows, in several nights you will see the same entertainment twice in the week, don’t think l will be returning.
Response from Property: Dear Howard W, Thank you for taking the time to give us your feedback and for expressing your concerns. It is truly disappointing for us to hear about the inconveniences you had during your recent stay. Particularly with the maid. This is certainly not the type of service our hotel is known for. Therefore, please be assured that your comments have been shared with the management team involved for a proper follow up. We sincerely hope to have the opportunity to welcome you back to one of our worldwide available hotels in the future, and to show you a better and excellent service. Until then, we wish you all the best. With our best wishes we remain, Hotel Riu Arecas Online Reputation Manager
Anonbn2
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 15, 2024
This was another stay at The Arecas, which is set in a perfect location, catering as an adult only Hotel. We stay in other 5* Hotels, and the Arecas hails as a favourite. The upkeep of the hotel and grounds are first class as are the staff, all so courteous and friendly. Only negative has to be around the charge for the room safe, (which is a must at any Hotel), as when staying with other high end Hotels, this is included for the duration of your stay. Otherwise, thank you to The Riu Arecas for a lovely stay and for looking after us so well.
Response from Property: Dear Anonbn2, We strive for excellence, that is why we are very pleased to read you liked your experience. Your comment will be forwarded. It is us who thank you very much! Looking forward to welcoming you again soon. Kindest wishes! Hotel Riu Arecas Online Reputation Manager
janinepM2255OR
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 9, 2024
The hotel and all it's services were to a high standard. No fighting for sunbeds around the pools at any time of the day with places in the shade and sunshine, but we missed not having any music around the pools. The location meant that there were limited places to stroll with bars and shops unless you want to walk a lot further.
Response from Property: Dear Janine, Thank you very much for your stupendous evaluation. It is very rewarding to read your positive comments. Your feedback is very welcome, since our staff do their best to make our guests’ stay as pleasant as possible. We are already waiting for your next visit. Warmest Regards! Hotel Riu Arecas Online Reputation Manager
SashaRutski
Checked in May 2024
Couples
4.0/5
Very Good
Posted on May 6, 2024
Good points Friendly & hard working staff, the rooms were clean with everything you may need. Lots of sunbeds around the pool and the buffet was good, not great but good. The lack of children is always welcome and there were good, inexpensive bottles of wine to buy in the restaurant. The service in the bars was efficient & friendly and the gardens were well maintained and beautiful. The maintenance personnel were excellent, our room fridge/minibar was broken & it was almost immediately replaced. Also, great after care by reception, who phoned us twice to check that everything was ok, much appreciated. Not so good There was no snack bar for lunch by the pool, you had go to the restaurant on the terrace, which was inconvenient. The soda water to go with my Campari was €3.50 extra, the same price as a large glass of wine in the restaurant! The room safe is charged at €8 a night, my advice is to just keep your valuables in your padlocked suitcase. The double beds are in fact 2 single beds, made up as singles, not very good for a romantic break! The hotel is situated up a hill off the promenade with some very steep steps, although it is a lovely walk down to playa Fanabe (just get a taxi back up!)