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We arrived 27/9, family of 4 adult ladies. We had booked a 2 bedroom apartment and were delighted to be shown to a newly refurbished 2 bed, 2 bathroom, 2 balcony apartment in J block. It was absolutely ideal for us, lots of space, everything clean and new. There was even a filtered water tap. Couldn’t fault it. The complex itself is lovely with lots of bars serving excellent food, drink and entertainment. Highlights are Sunday & Wednesday afternoon entertainment in the square and the excellent quiz nights in the sun inn. You’re also a short stroll to the beach and shops if venturing out. Pools are lovely, yes you have to book a bed the day before but it wasn’t a problem and often spare beds can be found at the bottom pool. The top pool tended to be busier as that’s where the entertainment team are based. The complex does have plenty of stairs but we knew that when booking and there are plenty of friendly staff to help you up and down with luggage etc. We were able to keep the room on for a couple of hours on our last day at a charge of €10 per hour. We also used the excellent, clean, newly refurbished courtesy shower room in reception before leaving the resort. It was fabulous. Overall 10/10 from us. We’ll see you next year sunset bay.

Beautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers. My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs). Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach. I really enjoyed my stay here and will definitely revisit in the future!