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Amaroo Park Guest Reviews
4.4/5
Very Good
52 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.3
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All reviews(52)
Positive reviews(25)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Deluxe Two-Bedroom Villa
Checked in Aug 2024
Family
1 Reviews
3.0/5
Posted on Aug 11, 2024
Not very clean, mixed blankets, dirty mattress
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Guest User
Checked in May 2024
Other
5.0/5
Outstanding
Posted on May 1, 2024
We travelled with our teenage daughter and loved the chalets at Amaroo. We were in the new blue detached chalets and they were immaculate and well fitted out. Teenage daughter loved her double bed and the beds were very comfortable. Bathroom was a delight, as was the kitchen. Nice wicker chairs on verandah - no plastic rubbish. Pool area lovely to sit and read at. Staff were super helpful. Coles 2 min walk away. Lovely cafes and restaurants 5 mins walk away on the main street of Cowes. Recommend Bannis and Isola di Capri.
Guest User
Checked in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 4, 2024
We stayed at Amaroo for 3 nights in a tent. The site we chose was shady and relatively private, close to all amenities. The camp kitchen and amenities were very clean, plenty of hot water for showers and laundry had all that was needed, including lines with pegs provided. Very easy walk into town and the jetty and a great little cafe attached. Sites are a little on the small side but overall a great little park. Would highly recommend.
Guest User
Checked in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 21, 2024
This more than a caravan park. My wife and were looking for holiday accomodation for our stay at Phillip Island Victoria. We booked a Studio cabin. Very comfortable with ensuite, kitchenette and porch. Good sized bed and not soft The staff are friendly and nothing is any trouble. Close to shops. Highly recommend.
Guest User
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 29, 2024
Amaroo Park staff are friendly. Cabins were spotless. Bed extremely comfortable. Linen spotless and sheets exceptional fresh and new. Everything you need is in the cabin and functional. Pool was spotless and well maintained. The grounds are well maintained and clean. Close to main street and within walking distance to supermarkets. Having the lovely café next door is a bonus. There's so many things to do at Phillip Island. We are looking forward to our next trip back to Amaroo Park
Guest User
Checked in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 21, 2023
Perfect central accommodation in every way to explore Cowes & surrounds. Friendly hosts. Accommodation was faultless. Cabins & house were super clean, well appointed, world class bedding & bed. I can genuinely not wait to go back.
Guest User
Checked in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 10, 2023
Just returned from a 5 day stay at this fabulous caravan park! We travelled with our small dog, and the cabin we hired was perfect for two adults & our dog bed.. The staff at Amaroo were very friendly & helpful... Very cheerful whenever you saw any of them, at all times. Very clean pool & surrounds too. Great location.. So close to the main street in Cowes. We had lunch in the adjoining restaurant, which was lovely & plentiful. All in all, a lovely trip & we'll definitely return.
Response from Property: Thank you for staying with us at Amaroo Park, we look forward to seeing you again.
Guest User
Checked in Jun 2023
Other
1.0/5
Posted on Jun 29, 2023
Reception did not listen to our request that we be able to park our 7 metre van next to a cabin. Took the money straight away after saying we could park and then said they would show us where to park - away from the cabin. Offered an upgrade to a deluxe cabin. 2 bedroom but rooms were small. Toilet you could hardly get in the door. No oven. Gas cooktop only went to a medium flame so our pork fillets were stewed - not browned. No bowls to use for cooking in the microwave. No egg slice - just plastic tongs and serving spoons. Couch was really uncomfortable - we put the extra cushions on top and still sunk to the bottom. Price outrageous - we took a stay 2 pay for 2 but still very expensive
Response from Property: I am very sorry you did not enjoy your stay. We upgraded you to a superior 2 bedroom villa, these are only 4 year old villas. Our star rating is generally 5 stars, most familys love them. Your van was able to be parked right next to the villa. For 3 nights at $434 I dont think this is unreasonable pricing. We are on site to help with anything you need, and are able to offer solutions. Trudi and Gerrit did there best to accomodate you, just sorry they could not please you. And I dont think we deserve a 1 star review.
Guest User
Checked in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 6, 2023
Position, position,the park is right in the middle of town and is very well maintained The grassy sites are good for medium to large vans and backing in is easy with guidance from the pleasant manager We are looking forward to returning
Response from Property: Thank you for your review, it is great being able to walk everwhere. We look forward to you visiting us again.
Guest User
Checked in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 30, 2023
Warm and welcoming environment friendly and helpful staff clean and tidy room. Everything closed by east walking distance. Very happy with everything. The owner was very helpful suggesting attractions that we can do and go to. Thank you Amaroo park
Response from Property: We appreciate your review, so glad you enjoyed your stay and enjoyed the attractions that the Island has to offer. Trudi Amaroo park
Guest User
Checked in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 27, 2023
Just needed a place to stay for a night when visiting Phillip's Island. Very clean, good value, and perfectly located right next to (but a quiet block away from) the main street with restaurant and shops. Bonus: a really nice restaurant for breakfast next door with a veranda and great food. After booking, they send you an email with instruction for how to get a key using codes from a machine. That would be ok, yet sounded a little impersonal. But when I got there, two helpful and cheerful women checked me in and gave me advice. I thought I lost my key (yes, smart move) while viewing the penguin parade, and one of the women at the desk was onsite after a phone call to let me in at 10:00p. She had every right to be a grump; instead, she was pleasant and understanding. Much appreciated.
Response from Property: So glad you enjoyed your stay with us and it was a pleasure to assist you.
Guest User
Checked in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 27, 2023
Amaroo Park is well run and very clean. We felt at home and had everything we needed. The staff are really helpful and friendly. The park is also in a great spot close to the restaurants, shops and beach.
Guest User
Checked in Feb 2023
Family
5.0/5
Outstanding
Posted on Feb 27, 2023
I took my 3 grandchildren ( 19, 8 and 6) for a 3 night stay . I’m from the U.K. so wasn’t sure what to expect . It’s a very compact site with good amenities such as laundry etc . The automatic check in was a bit confusing and we needed help . We got the last chalet available , which was an older model with two bedrooms but was well equipped and very clean . The outdoor pool gets very busy , as you would expect but had a large canopy over 1/2 the pool which was essential on hot sunny days . The park is about 5-10 minutes from the beach & very close to supermarkets and shops . The outdoor veranda was a welcome addition and gave us more usable space
Guest User
Checked in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
Our accomodation was clean and comfortable. Comfy bed and nice little verandah to sit on in the mornings with a cuppa. The owner of the park is very friendly and has great local advice on where to eat and what to see. Would definitely stay here again if we returned!
Response from Property: Thank you for reviewing us, and we are thrilled you enjoyed your stay. Look forward to seeing you again in the future. Warm regards Lisa
Guest User
Checked in Jan 2023
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
I have stayed at Amaroo Park twice now. The park is lovely, cabins are very clean and comfortable. I needed to leave quickly due to an emergency at home and the owners were so kind and empathetic to my situation. I was able to come back without losing any money. Amaroo park is only 10 mins walk to the beach, super close to the shops and gorgeous cafes. I highly recommend Amaroo Park for the location, kind, friendly owners, clean and affordable accommodation. You won't be disappointed. 😊
Response from Property: Thank you for the lovely review, we are glad we where able to help you. warm regards Trudi