★☆☆☆☆ (1/5)
My stay at this hotel was very disappointing. Although the room looked nice at first glance, it was not properly cleaned. There was a noticeable amount of sand on the floor, which made the room feel unclean and uncomfortable from the moment I checked in.
The room service was extremely poor, and the overall service quality did not justify the price. I requested breakfast to be served in my room, but the staff refused and told me I had to go to the restaurant instead. Whenever I needed assistance, the response was slow, and the staff often seemed unwilling to help.
For the price they charge, I expected much better service and hospitality. There are many other hotels in the same price range that offer a far superior experience, better cleanliness, and much more attentive staff.
Based on my experience, I don't think this room is worth more than BDT 500. If I have to pay anything above that, I would never choose to stay here again.
I sincerely hope the management improves the cleanliness, customer service, and overall guest experience because, at the moment, the hotel does not offer value for the money.
