Guest User
September 23, 2021
Myself, my partner and our 2 year old stayed in August simply because it was cheap and the location convenient. We were under no illusion the low standard of hotel this would be (We’d day 2star) but circumstance meant we had to book. It’s tired, the bathroom wasn’t throughly cleaned, the room smelt old and the dark carpet I’m sure hides a multitude of sins! The main window wouldn’t close which meant it was always open onto a terraced area accessible by other rooms. All of this aside, I requested to pay for the room on arrival but had to give card details to secure. My partner paid for the room and 5 days later I was then charged £100. (Luckily I checked my statement otherwise I’d be none the wiser). I called repeatedly, emailed numerous times and almost 2 months later have finally had a response claiming it was taken as the cleaner had reported smoking in the room. It’s funny how this false accusation was not relayed any of the numerous times I spoke to the receptionist. I’m presently still waiting for the reimbursement but can only say be warned, I’d go elsewhere and if you do decide to stay, make sure you check your bank account later in case they’re also robbing you of your hard earned honest cash.