EasyHotel Croydon

EasyHotel Croydon Reviews

EasyHotel Croydon

22 Addiscombe Rd, Croydon, CR0 5PE, United KingdomView Hotel Details
EasyHotel Croydon
EasyHotel CroydonEasyHotel CroydonEasyHotel Croydon
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1 night

EasyHotel Croydon Guest Reviews

3.3/5
107 Reviews
Verified reviews
Location3.8
Amenities2.8
Service3.3
Cleanliness3.4
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All reviews(107)
Positive reviews(69)
Reviews with photos/video(15)
Amenities were average(15)
Friendly staff(13)
Easy to get around(11)
Convenient location(11)
Awesome stay(10)
Close to train station(7)
Negative reviews(38)
Travel I Like
Twin Room With Window
Checked in Jan 2025
Business travelers
3 Reviews
3.5/5
Posted on Feb 27, 2025
If you want something cheap and cheerful with walking distance to train station this might be a relevant option. However please note that if you book under 6 days they will not clean the room or change bedsheets unless you pay a daily charge of £15.00. I also would like to highlight the rooms are ridiculously small with no shelves or storage space to put your items. The showers has this annoying loop system where it will will be hot for a minute then cold.
Guest User
Double Room Without Window
Checked in Mar 2025
Solo travelers
1 Reviews
2.0/5
Posted on Apr 13, 2025
Terrible customer service room was tiny and custrophobic tv didnt work room was either pitch black or bright light it wasnt dimmable
Response from Property: Dear Guest,Thank you for choosing to stay with us and for taking your time to leave us a review.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room.We hope to see you again soon in any one of our locations across Europe.Team easyHotel London Croydon
Aminata Chalimum
Double Room With Window
Checked in Jan 2025
Couples
2 Reviews
3.5/5
Posted on Mar 1, 2025
The heating was off and the room was so cold, room is super small look almost like a small storage space. We couldn’t pass the night there we had to check out few hours after checking in
Response from Property: Dear Aminata Chalimum, Dear Guest,Thank you for choosing to stay with us and for taking your time to leave us a review. We are sorry to hear that your stay was not what you expected from us.To help reduce the carbon footprint, we have introduced a climate control system that switches off the air con every hour from 9am to 6pm. After 6pm the system runs continuously. We can only run on heating or cooling on each floor, and it works on the actual temperature outside, however this system is due for an upgrade very soon.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.Team easyHotel London Croydon
Festus
Accessible Double Room
Checked in Jan 2025
Solo travelers
1 Reviews
2.7/5
Posted on Feb 28, 2025
I entered with long bronze hair on the bed no Television signal from the time I checked till I checked. I was so disappointed but I needed a place to pass the day so I need to manage myself.
Response from Property: Dear Festus,Thank you for choosing to stay with us and for taking your time to leave us a review.A dirty room is not acceptable, and this is not the standard that we normally offer.Please rest assured that we will take appropriate measures to prevent future occurrence. We work closely with our housekeeping team, and we always rigorously report such valuable feedback. Our reception is available 24/7 to assist you with any issue during your stay, do not hesitate to inform them about the situation. We hope to see you again soon in any one of our locations across Europe.Team easyHotel London Croydon
ifeanyi Prince
Accessible Double Room
Checked in Dec 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on Jan 31, 2025
The room need a little side table or a table under the tv. And the bathroom water after shower doesn't flow to the drainage well,it remains on the floor there.
Dheepz
Double Room With Window
Checked in Nov 2024
Travel with friends
1 Reviews
2.5/5
Posted on Dec 28, 2024
The location is easy to find but fed up with the receptionist by his rude behaviour and room is very small .
Guest User
Double Room With Window
Checked in Mar 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jul 10, 2024
Great location, near to train and bus station, eateries, grocery stores Friendly and helpful staff Clean Functional lift Though we were already aware the hotel was really basic, would appreciate if soap and mineral water could at least be provided Only thing we didn't like was the central air conditioner/heating. We were not able to adjust to the temperature we preferred
Response from Property: Dear Guest User,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel London Croydon
Guest User
Double Room With Window
Checked in Sep 2024
Couples
1 Reviews
3.0/5
Posted on Oct 20, 2024
The air condition was not working and services with a man working were terrible
Guest User
Accessible Double Room
Checked in Feb 2025
Solo travelers
1 Reviews
4.2/5
Very Good
Posted on Mar 29, 2025
It was a great environment and location
Guest User
Double Room Without Window
Checked in Jun 2024
Solo travelers
1 Reviews
4.5/5
Great
Posted on Jul 6, 2024
The room is basically a box with a bed in it. And an ensuite. No window is no problem, but a table or a chair to put things on and a glass for water wouldn't have been luxuries. The bed was fine, the shower worked, the towels were clean. The hotel was very convenient for Crystal Palace and it was safe for a solo woman traveller. So it served its purpose.
Response from Property: Dear Guest User,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel London Croydon
Rhia11
Accessible Double Room
Checked in Apr 2024
Booked for others
1 Reviews
4.2/5
Very Good
Posted on May 20, 2024
The traveller I have booked was satisfied with the hotel accommodation and services he received.
Response from Property: Dear Rhia11,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel London Croydon
B.Me
Double Room With Window
Checked in Oct 2023
Couples
2 Reviews
2.0/5
Posted on Nov 4, 2023
Basic hotel good location well connected with the main train lines in london. Room very basic, no bed table, no luggage frame or anything else to use as frame not even for a small bag except the floor. Basic bathroom, if you take shower you will have a swimming pool for the rest of the day. We booked a double queen but they gave us only one towel set. Hotel with not big expectations good for one night only for a quick stop.
Daniel
Double Room With Window
Checked in Jul 2024
Business travelers
1 Reviews
2.7/5
Posted on Aug 17, 2024
No towels or cups in the rooms No facility in the bathroom
Response from Property: Dear Guest User,Thank you for choosing to stay with us and for taking your time to leave us a review.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room. We hope to see you again soon in any one of our locations across Europe.Team easyHotel London Croydon
Guest User
Double Room With Window
Checked in Sep 2023
Couples
4 Reviews
5.0/5
Outstanding
Posted on Oct 14, 2023
Good service and clean environment. Excellent customer service.
Guest User
Double Room With Window
Checked in Jan 2024
Solo travelers
26 Reviews
1.5/5
Posted on Feb 15, 2024
Not ok experience. Empty room just bed and only(!) bed. As well .. luggage storage isn't free