Guest User
January 30, 2024
The room is spacious. The location is good. The staff who helped me to take my bag to the room was good . However i have some difficulty. During check in, reception is not so welcoming. others reception for anothers day is good, always smile and wish good morning, welcome. When i state my booking clearly for 2 breakfasts, the receptionist said it was wrong from trip.com and gave me 1 breakfast. The room cupboard doesn't smell good. Should put refresher. Bathroom not clean . Mould. Non of hand towel and face towel provided. Shampoo bottle refill with bath gel. The funny thing is housekeeping shows me actually it is different and shows me the texture of the liquid. For me you should put the correct bottle to avoid confusion and dont mix bath gel with a shampoo bottle. In the end I went to the mall and purchased shampoo, bath gel, face towel and refresher. I got a coughing and runny nose during the stay because of the bedroom conditions that have dust especially carpet. Pillows should change to a new one. Condition is not good.