Wyndham Royal Beachfront Resort & Spa Hoi An Danang

A great hotel, but with minor flaws. We really liked the hotel! The rooms are excellent, and the air conditioners work perfectly in all rooms, which was very important for us. The breakfasts are good – a huge variety of dishes. As for the nuances: we were on vacation with a large family including children (5 people in total), but for some reason, the staff regularly left toothbrushes and toiletries for only four. We also noticed that the furniture in the kitchen (sofas and chairs) is a bit worn out and dusty. It could really use some dry cleaning. Otherwise, everything is super, we recommend the hotel.

Booked two rooms (one three-bedroom sea view room). The view upon entering was quite good, but the rooms were a bit old and worn, though clean enough. The hotel facilities were actually pretty good, with a beach and three swimming pools. Unfortunately, the drinks and food inside were expensive, so the value for money wasn't great. Plus, the staff's English proficiency was limited; they basically couldn't understand much. I spent over 6,000 for two rooms for two nights. At that price, I could have booked something much better.

The staff are friendly, the facilities are complete, and it's a delightful place to stay. Lots of great photo opportunities! 👍

We booked a two-bedroom, two-bathroom family suite for a week and absolutely loved the hotel. Here's what stood out: the rooms were new, cleaning was prompt, thorough, and excellent, the beds were comfortable, and the linens were perfect. The grounds were beautiful and well-maintained; staff were already watering lawns and gardeners were at work in the mornings. The pools and beach were clean, and we never had an issue finding sun loungers (there was a choice of sunbeds, hammocks, round beds, and cushions available). The breakfast spread, served from 6:00 AM to 10:00 AM, was varied enough for anyone to find something they liked. The staff were very welcoming. A complimentary spa was included, and there were delicious restaurants on site. Additionally, barbecue dinners were available on the lawn. We sometimes ordered room service. Our child adored the sea-view pool (there's also another pool near the building). From 4:00 PM to 5:00 PM, there were foam parties for children, and on the way to the beach, there's a mini-zoo with guinea pigs and rabbits. We will definitely be back, but next time we'll stay in a villa. Thank you!

Our experience was a mixed bag. The resort itself is very beautiful, scenic, and clean, and most of the staff were friendly and eager to help. However, during our first few days, we encountered a woman who didn't seem very willing to assist us. She was dismissive and answered some questions with just one word. It turns out the resort operates on a cashless system or a deposit system, and you pay for your room upon check-out using various currencies. This wasn't explained to us initially, and we thought all restaurants and the spa only accepted cards, which is problematic for Russians like us. So, we tried to stay within our $200 deposit limit. When we asked the receptionist where we could eat, she pointed outside and said, 'Eat outside the resort,' implying that only cash was accepted there for food and massages 🤦🏻‍♀️. Secondly, we were given a room with a very small space between the bed and the wall, only a few centimeters, where the TV was also located and could easily be bumped. Yes, we are a group of four slender women, and even for us, squeezing through that gap was difficult. Also, our room on the 4th floor had a very low and distant view of the sea, which was also very disappointing 🫠. Overall, the grounds are well-maintained, the beach is clean but deep in some spots, and the breakfasts are delicious and varied. If these initial issues had been resolved, we would have been thrilled with our vacation. On our check-out day, there was a very lovely lady at the front desk who spoke excellent Russian (the one on the left in the photo 🥰). She left us with a very good impression on our last day 🫶🏻.

The mirror in the bathroom of the room itself had visible stains. Before our trip, I had emailed the hotel to inquire about the bathroom situation in the room. The hotel replied that every room of this type has a private bathroom, but that wasn't actually the case. The hotel was great though; they upgraded us to a villa! The villa was extremely clean! The breakfast food was quite plentiful. The resort was very lively.