Elite Riverlight Boutique Hotel by Elite24

We enjoyed our stay the hotel is grab distance from the center Con Market and Han Market. If you go walking there is not many places to eat . It will be nice to have the restaurant open . Breakfast is ok but they need to change after some days and have more variety. Reception are great people , Rachel was amazing and very helpful and professional as well as Thinh and the rest of the crew . We were overall very pleased .

Rooms were tastefully decorated and service was good and helpful. Though there was a unexpected power outage at one point. The river is a short walk from the hotel which is located on a quiet street... River views are actually limited if you have a room on anything lower than 5th floor. They kindly upgraded my room after pointing out a shower leakage issue which made my stay very worthwhile. However, the suite only had a bathtub that drained out into the toilet instead of directly draining into a pipe below which was very strange as the toilet would get flooded. Other than that, breakfast was small but enough to fill the stomach though the breakfast dining area is very small so coming early or later is better.

All service staff from the security to front desk to housekeeping to restaurant staff are all very helpful and courteous . Thanks for the fruit platter and nice deco in room upon arrival on our anniversary. We can watch the fireworks at the Han River just at the rooftop of the hotel .

Had to extend my stay as it was so comfy in the room, quite spacious and loved the breakfast buffet

⭐☆☆☆☆ One of the most disappointing hotel experiences I have ever had. All photos attached to this review were taken after housekeeping had supposedly cleaned the room. This clearly shows the actual level of cleanliness and attention to guests at this hotel. From the moment we checked in, there were problems. Our room was missing basic necessities such as soap, toilet paper, and even a trash bin. We repeatedly had to contact reception and ask for items that should have been provided before guests arrived. The biggest issue was not the missing items themselves, but the complete lack of attention to guest comfort. It felt like nobody bothered to properly check the room before check-in. Instead of enjoying our vacation, we spent our time dealing with problems that should never exist in a hotel of this standard. For the price we paid, the level of service was unacceptable. We expected a comfortable stay and received frustration, inconvenience, and constant disappointment. There are many hotels in Da Nang that offer better service, better management, and much better value for money. I would not stay here again and cannot recommend this hotel to anyone. Save your money and book somewhere else.