Reviews of Sheraton Grand Danang Resort & Convention Center

Absolutely beautiful resort! We loved staying here! The pool is amazing and is even better in real life! The breakfast was the best we had put of all the 5* resorts we stayed at on our 18 day trip to Da nang. It really is so amazing! You can order your coffee and eggs on the little paper that is provided and this made it so easy. The fresh smoothies in the little glass bottles were so yummy. The supervisor man at breakfast was so lovely and always checked you were happy. The restaurant right on the beach front, is outstanding. We had the best pizza and pasta there! A++++ We have no complaints about this resort and only wished we had on stayed longer here! We will definitely stay again when we return to Da nang and highly recommend a stay here for anyone!

The hotel prepared cakes and special decorations for the anniversary of my wife and me. The breakfast was great with a lot of choices. We particularly enjoyed the long pool where we did kayaking.

Breakfast was delicious. So many different things for breakfast (indian, chinese, western and of course vietnamese) Resorts is 30min by taxi to han market (central Danang) They had some special offers for dinner and brunch during the christmas days. All were delicious. The staff was very kind. Especially ci and yv were so nice. All in all it was a very pleasant stay.

Had a great stay, loved the breakfast selection. The staff were attentive and polite.

Incredible pool and very efficient service (housekeeping and reception). Room condition can be better, mold on walls evident in quite a number of places. Breakfsst was decent with good alternating choices.

Nice resort with private beach ! I will come back again

Veg breakfast options can be much better. Although they have Indian corner, it isn’t appealing. However we were treated with very good Vietnamese noodles.

The hotel offers excellent amenities, and the restaurant staff are exceptionally friendly and always eager to assist. Every area of the property is impeccably maintained and spotless. The quality of the food is outstanding, and we thoroughly enjoyed our stay at the Sheraton Grand Danang. The only downside is that the bedroom doors do not effectively block outside noise, making it easy to hear activity in the hallways or from neighboring rooms. Overall, it was a fantastic experience, and we would happily return to this beautiful hotel for another stay.

Feedback on Sheraton Grand: During my recent stay, the reception service crew member, Thanh Vo, did not collect the payment from me since the booking indicated payment over the counter. This created inconvenience, as I had to contact the counter to settle the payment. Additionally, the hotel required extra procedures to process the credit card payment. Throughout this process, I had to make calls, reply to emails, and follow up, which was highly inconvenient. I hope Sheraton Grand can take note of this issue and work on improving the guest experience. Feedback on Trip.com: I would recommend adding a reminder message for users booking rooms during midnight hours (after 12 am) to avoid confusion regarding the booking date. This would help ensure users select the correct date and prevent errors during late-night bookings.

Amazing room, amazing pool, amazing food, amazing quality of service. Amazing trip !

Very nice and comfortable resort! Highly recommended to my friends and family

Very huge infinity pool where ppl can even kayak in it! Highly recommend to go for the breakfast with pretty decent spread and good coffee, even better than some cafe in Vietnam. Location is between danang and hoi ann it's good for those wishes to visit the 2 places but not for party goer as there are nothing nearby. Nevertheless, can easily get a grab to go around so the remote location is not an issue. Service was superb

The service is great and friendly. The breakfast buffet is of a large variety of food to choose. The seaside is of great view. But unfortunately, the weather is rainy. In general, it is of great experience of sty.

I mean it’s a luxury hotel so everything is very good from staff to cleanliness. Although for such an ‘expensive’ hotel I would have at least expected a tv with YouTube or Netflix for the rainy days. Also the beach restaurant had bad service.