Guest User
October 5, 2022
The good - The staff were so friendly and helpful, allowed us to extend our stay with ease as me and my partner got ill. They offer scooter rental, close by to some shops, good pool and they also have a spa but never seemed to be being used. They were accommodating for us during the typhoon, offering us dinner inside the hotel and brought to our room. Bed was comfy and bathroom very clean also. Wifi was fantastic. Great air-con too. Disliked · When we booked it was stated it was a buffet breakfast, this turned out to be a la carte instead with very limited options and you must order the night before, which isn't too much of a problem but also some mis-communication. We were told one morning breakfast would be brought to our room at 7am and it never showed up, when we went up to the top floor for breakfast it was served cold. Also, the air con didn't seem to work in the breakfast area so you're boiling hot whilst sat up there. Windows were also broken and wouldn't open until the typhoon somehow knocked it open so we were able to open it slightly. We left the "please clean our room" sign on the door at around midday and went out and it wasn't done when we got back hours later even though the hotel was deserted.