This hotel is the first day we stayed in DaNang. Everything's seems good. The next day, we planned to go to Hoi An via Motorbike. Since I have a large luggage and it's not convenience to bring to Hoi An, I request whether this hotel can provide a temporary one night allocation for my big luggage. The hotel agree to puty luggage on the 5th floor. The next day when we came and collect my luggage and moved to another hotel, we found that 3 T shirts, 1 long pants and a pair of sport shoes were missing. We called up to ask for the reason. The hotel PIC had checked the CCTV and could found evidence. They requested us to get any photos of my lost items. It's impossible for us to take any of the photo before. Although the lost items is not a big lost for us, it created a bad impression to us about the management of the hotel and I believe it would happen to other up coming customers as the thief is yet to be caught.