Da Nang - Mikazuki Japanese Resorts & Spa

The suite is very spacious and clean, the onsen jacuzzi is heater and very relax. Good place for relaxing

Far from centre so only few options for food, drinks, dining and shopping. Good quality options at the resort but come at high prices. Poor transparency in regard to swimming pool slides and activities for kids considering it’s a resort for familes.

Very enjoyable stay. The place wasn't what I would said clean clean cause there's dusts in the shelves and the closet. Definitely will recommend trying this place out. Other than that the vibes is really relaxing aside from loud music going on in front for the water show at night. It was nice however, we doesn't get to enjoy it since our toddler wasn't feeling well. Black out contains is a great bonus for restful naps. The staffs were very soft spoken and very helpful. Very friendly.

It is a resort so a little out of the way from Da Nang central area. However it is a perfect family getaway with restaurants and entertainment area right at your door. Services are amazing, all staffs have been nothing but friendly and helpful. The breakfast buffet was delicious!

We booked a 7-night stay at this resort, but unfortunately, due to unforeseen circumstances—including sick children, visa issues, and a death in the family—we missed the first 5 nights. Throughout this time, we kept the hotel informed about our situation. Before our arrival and upon check-in, we requested either a refund or resort credit that we could use at the restaurants or to extend our stay. However, the hotel management completely refused to provide any support. They were unwilling to even grant us access to the water park (less than $10 per person per day). It feels like they are prepared to charge for everything, even for basic amenities. Prior to booking, the hotel called us to request payment through an alternative platform to avoid credit card transaction fees, showcasing their unwillingness to cover standard costs associated with reservations. While the staff were friendly, they clearly lacked the training to handle extenuating circumstances. When we asked to speak to a manager at check-in, we were redirected multiple times to different teams, yet no one who could assist us was available. It seemed that no one wanted to take ownership or support their customers, instead passing the blame onto other departments. Additionally, our bathroom had a clogged shower drain that emitted an unpleasant odor—definitely not what we expected from a resort of this caliber. Water was stand-still. Lastly, we got sick eating at the Blue Restaurant for lunch or the Sushi restaurant for dinner. Expect to pay a lot of money for mediocre food that’ll make you and your kids sick with diarrhea during your holiday - not fun. Save your money, and stay somewhere else in Da Nang. If you want to use the outdoor water slides, just walk into the hotel lobby, take the elevators on your left to 1F. Easy and free access.