The service wasn't very good. I didn't say anything at check-in, but as I was about to take the elevator, a male employee suddenly appeared and said, "I'm sorry, I'll check your ID," and went back to show me my ID. In addition to the front desk employee, two male employees suddenly appeared... I felt bad because I thought, ‘Did they ask for it while they were talking among themselves?’ Haha.
Either make a request at check-in or apologize to the customer. Shouldn't the employee ask politely, saying they couldn't confirm it?
His expression was very stern, and he caught me while I was checking in and taking the elevator, making me feel uncomfortable, as if I had done something wrong. Only those who have experienced that atmosphere know what it is like. I was in a bad mood from the time I checked in hahaha.
I understand that you need to check if you are a minor, but if so, I think you should ask for it at check-in or politely inform them if you miss it. The check-in service response is like the face of the accommodation... No matter how boutique the hotel is, it seems like it should just change its name to a motel.. I don't think I'll ever go there again.
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