Hygiene: The room smelled of cigarette smoke, and the sheets were a little stained at first. After communicating with the guest room, they got a better solution. The guest room's attitude was very good👌🏻
Facilities: The hotel infrastructure is relatively complete, but there is a bug in the reserved room. The hair dryer does not work, and the water in the shower is hot and cold when half of the bath is done.
Environment: The double bed room is next to the street. It is relatively quiet during rest and will not affect your rest.
Service: What is the most important thing for people to give a rating? First, there are many group customers in the hotel, and there are many buses. Self-driving customers will be invited to the underground parking lot at this time, and bus groups are given priority. Secondly, due to changes in my itinerary, I renewed my room on Ctrip one day in advance. On the day of check-in the next day, the front desk also communicated with us on the phone to confirm the situation. The room card was degaussed and could not be returned to the room, so the two elderly people asked the room attendant to open it. door.
I have always thought that Vienna is a good budget hotel, but this time my experience was really...smiling. Looking forward to the hotel's feedback.
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