I stayed in the most expensive two-bedroom family sea-view suite, and it wasn't even peak season, costing over 600 yuan. When we first walked in, it smelled quite nice, and the lobby seemed decent. But after checking in, things went downhill. I'm pregnant, carrying a two-year-old child, and my husband was lugging two suitcases plus a stroller, but no staff offered to help us with our luggage. There were six elevators, but for a 50+ story building, they were incredibly slow. The entire building is an apartment complex, a real hodgepodge with multiple hotels. Other hotels there cost around one or two hundred, with similar opening times and decor. I wonder if this hotel's pricing is just to make a quick buck, three times the price of others. Upon reaching the room, there was some welcome fruit, not a full fruit platter. It was a bit hot when we first entered, probably from the afternoon sun, and it turned out the air conditioning wasn't cooling. We could only open a small window. The floor and walls were dirty, and the new renovation materials and workmanship were very poor; the walls felt like they were made of paper. I had requested a quiet room away from the elevator, but the soundproofing was terrible. We could hear doors opening and closing across the hall, and even the sound of delivery robots. The mattress was very uncomfortable, and the lighting by the mirror was poor, making it difficult to do makeup. The bathroom was tiny, with no bathtub. The showerhead had extremely high pressure, which was quite painful and impossible for bathing a child. Being on the 30-something floor, the wind at night howled like a gale. The experience was just too bad. I had originally booked for a week, but ended up checking out early in the middle of the night. The front desk contacted me, offering breakfast and a duvet, plus a 10% discount on the room rate as compensation. In the end, they offered an 80% discount on the room rate, which I didn't bother to negotiate further, as it felt like a waste of time and energy. This review is similar... I didn't deliberately take photos.
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