Crowne Plaza Hotel Dallas Downtown
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Crowne Plaza Hotel Dallas Downtown

1015 Elm St, Dallas, Texas, 75202, United States
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hotel overview picture
Highlights
Delicious breakfast
Ideal location
Lots to do
Amenities
Outdoor swimming pool
Gym
Public parking
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
All amenities
Property Description
Step into the center of it all at Crowne Plaza® Dallas Downtown. Our location places you within walking distance of the Kay Bailey Hutchison Convention Center, the West End Historic District and vibrant Deep Ellum. From art walks to skyline views, and standout stops like The Dallas Arboretum and Botanical Garden, you're always within reach of something memorable. This is where productivity and inspiration meet. With more than 30,000 square feet of versatile event space, 22 flexible venues, and two grand ballrooms, we’re built to host everything from board meetings to elegant receptions. Dedicated Crowne Plaza Meeting Directors and our signature Daily Meeting Debrief help ensure your event runs smoothly, with every detail handled with purpose. Between outings and city adventures, unwind your way. Lounge beside our rooftop pool with views of the Dallas skyline, enjoy casual dining and cocktails at Thrive Restaurant, or get in a workout any time in our 24-hour fitness center. Whether you’re here for the weekend or a midweek escape, rest easy with our Sleep Advantage® program, premium bedding and thoughtful comforts that make your stay feel effortless.
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7.7/10
Good
Great environment and excellent service.
All 47 reviews
Surroundings
Airport: Dallas Love Field
(11.5 km)
Airport: Dallas Fort Worth International Airport
(31.9 km)
Train: Downtown Dallas's Union Station
(900m)
Train: EBJ Union
(900m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

7

1 Queen Standard Mobility Accessible

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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4

Leisure King Room

1 King bed
Has window
Non-smoking
Air conditioning
TV
Hot water (24 hours)
Room Details
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7

Standard Room

1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Two Queen Premium Balcony

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Vibration alarm pillow
Room Details
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5

King Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Standard King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Vibration alarm pillow
Room Details
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6

Standard Queen Room With Mobility Accessible Roll-in Shower

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Vibration alarm pillow
Room Details
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6

1 King 1 Double Premium City View

1 King bed and 1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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7

Premium King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

2 Queen Premium City View

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Vibration alarm pillow
Room Details
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6

1 King 1 Double Standard Mobility Accessible

1 King bed and 1 Double bed
Has window
Non-smoking
Air conditioning
TV
Vibration alarm pillow
Doorbell and phone alerts
Room Details
Check Availability
5

Premium King and Double Room

1 King bed and 1 Double bed
Has window
Non-smoking
Air conditioning
TV
Vibration alarm pillow
Private toilet
Room Details
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5

Premium two Queen Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Bathtub
TV
Vibration alarm pillow
Room Details
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Guest Reviews

7.7/10
Good
47 reviews
  • Cleanliness7.8
  • Amenities7.5
  • Location7.9
  • Service7.4
Average for similar properties in Dallas
Most Mentioned
Review summary
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Location: The hotel is centrally located, with most downtown attractions within walking distance. It is close to public transport and nearby amenities like a century-old steakhouse and McDonald’s.(based on 16 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 28, 2025
good place, tidy room, a bit dirt on AC and carpet good location and nice building
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 16, 2025
The hotel was ok, no problems. Easy and quick check-in, a generic American breakfast (nothing bad, but also nothing remarkably good). If you need a place to stay downtown, nothing wrong with this one.
1‍5‍8‍8‍8‍5‍0‍*‍*‍*‍*
February 27, 2025
酒店需要特別提醒才會打掃衞生,提前入住需要額外費用
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d‍o‍x‍a‍ ‍p‍r‍a‍i‍s‍e‍ ‍d‍i‍a‍z
July 20, 2025
It was a great location. Very accessible to downtown and nearby attractions, however the cleaning services could've done better in refilling stuff in the toilet. Over all, the stay was okay.
K‍a‍n‍s‍a‍s‍i‍z‍h‍o‍u‍l‍i‍y‍o‍u
July 10, 2025
位置優越,性價比比國內好,早餐不錯,房間設施完善舒適寬敞,工作人員友好,好好好好好!希望空調可以單獨調節
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B‍h‍a‍v‍i‍c‍k‍ ‍P‍a‍t‍e‍l
September 11, 2024
It’s was just rough around the edges and service was terrible
E‍n‍r‍i‍c‍o‍l‍e
October 4, 2024
location is convenient not far from exhibition center, at this time early October the swimming pool is open but not heated and not clean
M‍2‍6‍5‍9‍3‍8‍*‍*‍*‍*
September 15, 2024
衞生不行,早餐還行
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Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$18.00 Daily. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Adult
Buffet:US$18.35 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$75.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 1969
  • Renovated: 2019
  • Number of Rooms: 40
Phone:+1-214-7425678
Email:akhalil@crownedallas.com
Step into the center of it all at Crowne Plaza® Dallas Downtown. Our location places you within walking distance of the Kay Bailey Hutchison Convention Center, the West End Historic District and vibrant Deep Ellum. From art walks to skyline views, and standout stops like The Dallas Arboretum and Botanical Garden, you're always within reach of something memorable. This is where productivity and inspiration meet. With more than 30,000 square feet of versatile event space, 22 flexible venues, and two grand ballrooms, we’re built to host everything from board meetings to elegant receptions. Dedicated Crowne Plaza Meeting Directors and our signature Daily Meeting Debrief help ensure your event runs smoothly, with every detail handled with purpose. Between outings and city adventures, unwind your way. Lounge beside our rooftop pool with views of the Dallas skyline, enjoy casual dining and cocktails at Thrive Restaurant, or get in a workout any time in our 24-hour fitness center. Whether you’re here for the weekend or a midweek escape, rest easy with our Sleep Advantage® program, premium bedding and thoughtful comforts that make your stay feel effortless.

Frequently Asked Questions

What are the check-in and check-out times at Crowne Plaza Hotel Dallas Downtown?

Check-in time at Crowne Plaza Hotel Dallas Downtown starts at 15:00, and check-out time is by 12:00.

Does Crowne Plaza Hotel Dallas Downtown have a pool?

Yes, Crowne Plaza Hotel Dallas Downtown has a swimming pool for guests.

Are pets allowed at Crowne Plaza Hotel Dallas Downtown?

No, pets are not allowed at Crowne Plaza Hotel Dallas Downtown.

How much does it cost to stay at Crowne Plaza Hotel Dallas Downtown?

Room prices at Crowne Plaza Hotel Dallas Downtown vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Crowne Plaza Hotel Dallas Downtown from the nearest airport?

The nearest airport is Dallas Love Field, located about 15 mins from hotel by car (11.5 km) away.

What’s the cancellation policy at Crowne Plaza Hotel Dallas Downtown?

The cancellation policy at Crowne Plaza Hotel Dallas Downtown depends on your room type and booking terms.

About This Property

Nearest AirportDallas Love Field
Distance to Airport11.5KM
Nearest Train StationDowntown Dallas's Union Station
Distance to Train Station0.9KM
Average Price FromUSD217
Hotel Star Rating3