To be fair, this hotel scores average because it is not a family friendly place Apart from having a swimming pool, there is absolutely nothing and nowhere for children. I was travelling with mine, so it was not the most comfortable experience.
We travelled and stayed over new year's eve, so perhaps that was the reason for much of the discomfort, but without going into too much unnecessary detail, it was noisy, extremely hot in the corridors, lots of mosquitoes ( my 6YO was bitten ), no nets, outdated bathroom, weak plumbing, shower takes a little while to heat up in the evening, just generally poor, and not what I expected from a 4 star rated hotel.
Staff were generally really pleasant, except for the one lady at breakfast who seemed totally unimpressed to have to engage with guests, but still insisted on doing so, then incorrectly served a dish to our table and proceeded to get snappy with us over HER mistake. Unprofessional and distasteful.
Gym is small, outdated, equipment well used and not fully functional.
Restaurant curry very tasty, huge dessert portions, breakfast spread sufficient, but coffee not hot, and had to wait for a chef from the kitchen to make scrambled eggs that took a good 20mins!
This hotel is not a place to expect luxury or exceptional comfort, but if a bed and a place to be close to banking and service centres is what you require, this place will serve it's purpose. Pool is a good size, very clean, and night view from the pool deck is pretty.
