No.1966 Yuhe West Road, Pingcheng District, Datong, Shanxi, 037000, ChinaView Hotel Details
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I Lai Hotel Guest Reviews
4.7/5
Outstanding
1394 Reviews
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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1394)
Positive reviews(1364)
Reviews with photos/video(233)
Delicious breakfast(219)
Great location(209)
Convenient location(205)
Friendly front desk staff(123)
Large rooms(103)
Delicious buffet(13)
Easy to call taxis(10)
Tasty restaurant(8)
Negative reviews(30)
Maoxi Elvin
Business Double Room
Checked in Sep 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
Nicet location and amenities (self-service laundry). Nearby eateries and shopping centres. Walking distance to city gate.
Response from Property: Thank you for your review! We’re delighted to hear that you enjoyed our convenient location and amenities, including the self-service laundry. It’s great to know that the nearby eateries and shopping centers met your needs, and that the city gate is within walking distance, providing ease of access for our guests. We look forward to welcoming you back and will continue to strive to offer a comfortable and convenient stay. Have a wonderful day!
Alejandro
Business Double Room
Checked in Apr 2024
Couples
7 Reviews
4.5/5
Great
Posted on Apr 16, 2024
Amazing service, staff is super helpful. Great value hotel, location 20 min walking from old city main gate
Response from Property: Thank you very much for your review. We are really excited. As you have experienced, every detail is the result of the unremitting efforts and dedication of our partners. Seeing your affirmation, we are almost in tears. If you like it, please come often. We are determined to provide you with better services. I wish you a happy life~~
Guest User
Business Room (2 beds)
Checked in Apr 2024
Travel with friends
7 Reviews
4.5/5
Great
Posted on Apr 18, 2024
Very clean,personnel friendly and helpful,but restricted englisch knowledge, but trying to find solution with Translation software. Hotel well known by resident of dantong if get lost to find the way back to hotel walking Distanzen to ancient City
Guest User
Super Family Room (Double bed)
Checked in Apr 2024
Family
4 Reviews
4.5/5
Great
Posted on Apr 6, 2024
The location is close to the castle, the facilities are clean and modern, and the staff are friendly. However, the only drawback is that the soundproofing is not good. You can hear conversations from the neighboring rooms and even the knocking sound.
Guest User
Super Family Room (Double bed)
Checked in Oct 2023
Family
4 Reviews
5.0/5
Outstanding
Posted on Oct 9, 2023
The hotel is very good, strategic location, not too far from the old city attractions.
Response from Property: Thank you for your positive feedback! We're glad to hear that you enjoyed your stay at our hotel and found the location to be convenient for exploring the old city attractions. We hope to serve you again in the future, and we appreciate your support.
Teddy Spark
Business Room (2 beds)
Checked in Jan 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jan 24, 2024
I stayed there 2 days. The reception was really nice and helpful even though she didn’t know English. Place was clean and spacious and quiet. So we did get plenty of rest. Definitely stay there again next time 😊😊😊
Response from Property: Hello! Thank you very much for your support and recognition of the Ailai Hotel in all aspects. Everything we do is only to bring a different travel experience to every guest. Seeing your satisfaction and affirmation, we are truly touched and will continue to work hard and always be ready for you to come back at any time~
Guest User
Business Room (2 beds)
Checked in Aug 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
Very professional staff and excellent location.
Response from Property: Thank you so much for your outstanding review! We’re thrilled to receive a perfect score from you! 🌟It’s fantastic to hear that you found our staff to be very professional and that you appreciated the excellent location of our hotel. We strive to provide a high level of service and a comfortable environment for all our guests.Your feedback confirms that we’re on the right track, and we’ll continue to work hard to maintain these standards. We look forward to welcoming you back for another exceptional stay in the future!Thank you again for your kind words and your support. It means the world to us.
John
Business Room (2 beds)
Checked in Jul 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Aug 1, 2023
I stayed one night at the hotel. I was visiting Datong. I arrived early and asked front desk if I could leave my suitcase whilst I did some sightseeing. The front desk staff told me I could check into my room. The young lady who assisted me spoke some English. She also helped me with booking tickets to visit the Yungang Grottes.
My room rate included breakfast which had a wide choice of items.
The room I had (1212) was spotlessly clean and had a view towards the old walls.
I would highly recommend this hotel for a tourist visit.
Response from Property: Dear guests, I am so happy to see your favorable comments. I am the The Younger Lady who received you. Welcome to China, welcome to Datong~It is a great honor for Ailai to be a stop on your itinerary. All the way, all the way singing, thank you for being willing to share this beauty with us! The hotel's environmental language is the best way to communicate with guests. We are always ready for your stay, with a fresh and bright lobby, enthusiastic reception, warm and tidy rooms, and delicious and diverse breakfasts. Every place is filled with a "welcome" to you. Datong is a city worth your visit again, and we look forward to your visit again~亲爱的宾客,看到您的好评真是开心呢~我就是接待您的那位年轻女士。中国欢迎您,大同欢迎您~非常荣幸艾莱成为您此次行程中的一站。一路旅程,一路欢歌,感谢您乐于和我们分享这份美好!酒店的环境语言是跟客人最好的交流,我们时刻为您的入住做好万全准备,清新明亮的大堂,热情洋溢的接待,温馨整洁的房间,可口多样的早餐,每一处都充满着对您的“欢迎”。大同是一座值得您再次光顾的城市,期待您的再次光临~
Nicknack82
Business Room (2 beds)
Checked in Jun 2023
Solo travelers
38 Reviews
4.5/5
Great
Posted on Jul 9, 2023
Nice friendly staff and a good clean room. No complaints. Not very close to the main sights (huayan temple, shanhua temple etc)
Response from Property: Thank you very much for your review of the hotel ,The rock temple is not far from the hotel,which is 2 kiiometers away
Guest User
Business Suite
Checked in Sep 2023
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2023
Great location, nice breakfast
Response from Property: Dear guest, hello. Thank you for your insightful evaluation. We will continue to maintain it. Ailai has always been here, and we welcome you to visit us next time
Guest User
Business Room (2 beds)
Checked in Oct 2024
Family
12 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is in a great location. It takes only ten minutes to walk to the ancient city. It is also very convenient to take a bus nearby. The breakfast is rich in variety and there is something for both the elderly and children. It is very warm to stay in the hotel. Dried apricots, sea buckthorn juice and small cultural and creative products are also given. I will choose this place again next time I come.
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Guest User
Super Family Room (Double bed)
Checked in Oct 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
The environment and facilities are excellent. If I come to Datong again, I will still choose this hotel. The hotel staff is very thoughtful. Because our family of four lives in a 2.4-meter big bed, there is an extra-large quilt, which can actually cover us. We didn't even tell the staff, but they sent another set of quilts. It's so heartwarming. In addition, the people of Datong seem to be very enthusiastic! It's really worth the trip!
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Guest User
Business Room (2 beds)
Checked in Sep 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Oct 1, 2024
The hotel is very nice, quiet, clean, and the waiters are very enthusiastic. I came here during the National Day holiday, and they gave me souvenirs. It's really nice. It's not far from the ancient city. After dinner, I took my children for a walk and arrived at the ancient city.
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Guest User
Business Room (2 beds)
Checked in Sep 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Oct 2, 2024
The room is clean, but the lighting is not bright enough, there are only spotlights, which is not convenient for reading at night. There are small fruit gifts when you arrive at the store, and a hand-painted Datong tourist map, and local specialties when you leave the store. The service attitude is quite good, and there is a hotel parking space at the door. The security brothers are all very enthusiastic. The location is not bad, not far from the ancient city.
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Guest User
Business Room (2 beds)
Checked in Sep 2024
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel is clean and sanitary, the service is warm and thoughtful, the hotel is strategically located, close to every attraction (the ancient city, Huayan Temple, Nine Dragon Wall, etc.), and surrounded by a complete range of specialty dining facilities.