Guest User
September 26, 2025
First, when I arrived at the room the intern had booked for me that evening, I was given the first room available, which was fine. However, the room had a strange smell, there were four or five small flying insects in the bathroom, and there was someone else's hair on the bathroom floor. The sheets had been changed, but there was still someone else's hair under them. The next morning at 6:00 AM, there was loud construction noise starting on the third floor. I was on the fifth floor, and the noise was extremely loud. I called the front desk, and they said no one was staying nearby and there was no noise. I asked them to come over and listen, and they said there was no noise. Then they mentioned noise from the kitchen. I asked them to lower the noise level, but the noise persisted. I called the front desk again, and they said there was construction next door. I said, "Can't you do some normal construction? Why are you doing it at 6:00 AM?" The front desk said they couldn't do anything about it. I was speechless. I wasn't staying in a 70-yuan room. I've stayed at other Home Inns and other business hotels and never seen anything like this. Datong is a tourist city; they can handle simple things properly. Why do they have to make customers give you bad reviews? Are they deliberately putting me on a floor above construction sites so I can hear loud construction noise in the morning just to get a bad review? I asked the front desk to talk to them, and they just kept apologizing. Couldn't they have taken the time to go up and talk to them? In the end, they said they couldn't stop it and there was nothing they could do. I'm really speechless. If you said there was renovation work going on in the morning, I wouldn't have stayed there!
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