The Madeline Boutique Hotel & Suites Reviews

The hotel looks nice from outside and staff were moderately welcoming on arrival. I am sorry to say everything after that went downhill! The list is too long to mention everything, my main complaint is the staff are totally incompetent. After checking in went to the room and the door would not open had to go to reception and use the manual overide key for the electronic lock. Once inside the room found the bathroom door locked from the inside and had to have a visit from maintenance to fix it. No bottled drinking water in the room! dirty linen left outside the room. Breakfast in the morning is poor and does not include juice and coffee! if you have juice you have to pay extra for a coffee and the wait 15 mins for any change. The room itself is okay and air con works but everything else is a nightmare, booked for 2 nights and paid 120Euro so not cheap, left after 1 night didn't ask for a refund just glad to escape.