Some of you who are reading my posts do know, that I am staying at different kinds of hotels while traveling. Sometimes I’m staying at 4* hotels. But out of my view this isn’t a 4* star hotel at all. I'd spent the Christmas Weekend at this hotel. The staff at the reception desk was friendly and helpful. The room was good and clean. The bathroom well equipped with some extras like herbal soap, body lotion, and what all of us need just in case, we forgot it at home. What I missed in the information map at the room was any information about the hotel. No brochure about the hotel, where to find the exercise room, the massage room, solarium, cosmetic salon, nothing! I had to find out everything by myself strolling through the hotel. No information how someone from extern could call me at the room? No phone number of the room, nothing. The minibar was well equipped but no wine glasses, just two small drinking glasses – a no go for me. Why should I drink wine out of a small water glass? The exercise room is small and cramped with fitness equipment, on the other hand, the Solarium looks nice, exceptionally clean and is placed in a comfortable room. The rate per five minutes is 5 CHF, unfortunately you must insert 5 CHF coins, instead getting prepaid chips at the reception desk. Really disappointing was the dinner -except the nicely placed dinner tables! Reading the menu card I’d expected a fine dinner, worth of a 4*hotel – what I’ve got wasn’t worth naming it a fine dinner. The beef tartare was very cold, prepared in advance at didn’t look tasty at all. The so-called potato soup with truffle didn’t have any taste of potato, no hint of truffle – maybe some truffle oil? No decoration like parsley or whatever – blank! The main course was filet mignon with Ratatouille and cubed potatoes – the filet was perfect; the Ratatouille was hidden below the filet – why? The cubed potatoes crispy. The desert was called “Hot Love” = vanilla ice cream with hot berries – served in a small drinking glass… what a surprise – the same small glass as the ones in my room. For dinner I’ve ordered the white wine from the menu card – but got a Rosé wine. I’d asked the Service why I’ve got a Rosé when ordered a white wine. The answer was -look at the menu card the winery offers Rosé – I was perplexed - why is white wine written and Rosé served??? Overall – I’d expected a 4* Star Hotel – what I’ve got? Not 4*!
Excellent
51 Reviews