Guest User
February 22, 2024
This hotel was a huge letdown. They tout themselves as a 5-star establishment, but that's laughable. The food at the dinner restaurant was atrocious and inedible. For instance, they served fish that reeked of fish liver oil, and no one in our group could stomach it. Some of the other dishes seemed to have been made the day before. Moreover, some of the rooms we booked were not cleaned, and when we requested cleaning, they claimed to be short-staffed. The receptionists were generally unwelcoming and unhelpful, except for Marina, who was very pleasant. A few of the waiters at the restaurant were also kind. However, it was hard not to feel sorry for them when the kitchen staff served up such terrible food and the waiters had to deal with complaints from all the guests.