Embassy Suites by Hilton Syracuse
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in De Witt

Embassy Suites by Hilton Syracuse

6646 Old Collamer Rd S, De Witt, New York State, 13057, United States
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Our Embassy Suites is located minutes away from downtown Syracuse, New York, and the Syracuse Hancock International Airport. We are easily accessible from I-90 and Route 81. Many of Syracuse's most popular attractions are only a short distance away from our hotel, including Historic Armory Square, New York State Fairgrounds, Destiny USA Shopping Mall, Syracuse University, Turning Stone Casino, Carrier Dome, Alliance Bank Stadium, War Memorial, and OnCenter Complex. Each of our spacious suites includes a microwave, coffee maker, and refrigerator, two 55-inch LCD flat-screen TVs, two telephones with data ports, WiFi, and a well-lit table. You’ll also enjoy access to our indoor pool. Pool use is by reservation only for 1-hour time slots and may be limited. There’s a fitness center and complimentary WiFi. Enjoy our free made-to-order breakfast. The Atrium Grille offers dinner and room service featuring a traditional menu of continental cuisine. Join us for a complimentary Evening Reception* for drinks and snacks in our lounge. Lunch items, snacks, drinks, sundries, and travel supplies are available at the Corner Pantry located near the front desk. Come relax and unwind, let us be your go-to place. *Service of alcohol is subject to state and local laws. Must be of legal drinking age.Show More
We Price Match
hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 41 Reviews
Amenities
Public ParkingFree24-hour front deskLuggage storageRestaurantTaxi booking serviceConference roomBusiness centerMulti-function roomWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Syracuse Hancock International Airport
(14.7 km)
Train: Amtrak Syracuse
(9.0 km)
Train: Regional Transportation Center
(9.2 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

2 Room Suite-2 Double Beds-Nonsmoking
9

2 Room Suite-2 Double Beds-Nonsmoking

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
Mobility Accessible 1 Bedroom King Room with Tub
6

Mobility Accessible 1 Bedroom King Room with Tub

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
King Basic Non-Smoking
2

King Basic Non-Smoking

1 King bed
Non-smoking
Air conditioning
Refrigerator
TV
Movies
Room Details
Check Availability
Two-Room King Suite-Non-Smoking
10

Two-Room King Suite-Non-Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Phone amplifier
Blackout curtains
Bedding: Blanket or quilt
Room Details
Check Availability
Executive King Room-Non-Smoking
6

Executive King Room-Non-Smoking

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
3 Rm Ste 2 King Bedroom W/Sofa 1 Bath Nonsmk
4

3 Rm Ste 2 King Bedroom W/Sofa 1 Bath Nonsmk

2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Desk
Room Details
Check Availability
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Guest Reviews(41)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 27, 2024
Third time staying here. We love the separate bedroom option at this hotel which is a rare find. We were disappointed the bacon jalepeno popper omelettes were no longer offered at breakfast bar. They were always sooo good and one of the reason we returned. Libby is beautiful, great spot to hangout outside of the room. Gym was great with upgraded equipment. Pool was a bit too cold this time unfortunately and not as clean as we hoped. Would definitely recommend this hotel to others.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 1, 2024
I stay at this property every five weeks for business, and it’s getting worse every time. I had DoorDash deliver dinner, no utensils. I went to the front desk and asked for a fork. The girl goes in the back and hands me plastic fork, and says understand that we don’t provide utensils, you need to get these from your food delivery, seriously? The next morning I go down at 6 AM for breakfast, it’s the first time I’ve ever stayed there that they asked for a coupon, I told her I didn’t receive one and she told me to go to the front desk to get one. Nobody at the front desk, waited five minutes, went back up into my room and got the key packet with a piece of paper in it that had breakfast hours, Internet information, etc. I brought down and showed it to the woman along with my key, Told her this is all I received and I’m going to have breakfast. She replied to me that I shouldn’t give her attitude and that I don’t have to eat breakfast. The staff is progressively getting worse and it’s time for me to find a new hotel The only positive, Mico, Who checked me in, was very friendly and polite. I don’t know what happened to this property, I used to enjoy it very much, it’s not worth it anymore
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 31, 2024
Horrible experience! I went the end of October, not once but twice that month. Both times there was no heat in our room. The temperature in the room was between 64 and 66 degrees. I was told by one they will fix it and when it wasn’t fixed I was told no heat until a certain date. The customer service was horrible, they were rude and abrupt. We slept in our coats both nights, it was so cold. I had way better experience with The Tru hotel which was much cheaper and had heat! I will never stay at an Embassy ever again. Nothing was offered to make up for our unpleasant stay, just it’s unfortunate, sorry.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 24, 2024
This hotel and its staff came through for our group when we had to relocate to another venue. They gave us a great event venue at a good price on short notice. They were able to accommodate us for all of our needs. We will definitely return here for any other events we might have in the future. NYGO
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 24, 2024
Overall, the hotel was clean and responsive when we asked to change rooms due to a lingering cigarette smoke aroma in our original room. However, we accidentally left a pair of fairly new sneakers in our hotel room which were NOT turned into the lost and found -- but were taken home by a hotel employee. Not cool.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 23, 2024
Horrible We are staying at this hotel right now Worst Hilton experience ever. Room 1 when we checked had a toilet seat that wasn't anchored down properly and light that constantly blinked and was noisy. Room 2 seemed fine until this a.m., when went to shower, and water sprayed over shower curtain. A problem which has existed for a while judgeing from ceiling in shower . Maintenance is obviously a problem! Cushion in living room soiled and another put on backwards. Not normally a deal breaker but when one adds up everything one is surprised still has a "Hilton" banner. Will never stay here again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 21, 2024
This place is terrible. Rooms are basic. Staff doesn't know what they are doing. They overcharged me for my stay then tried to charge me for an additional room I didn't ask for. The front office manager was ghetto, rude and irate. Threatening me and called my place of employment. Terrible place.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 8, 2024
This Embassy Suites is a perfect place to stay while in Syracuse and area. The hotel has been fully renovated and the pictures on the Hilton website are an accurate representation of what you will see when you arrive. Great location and plenty of free parking. The cooked-to-order breakfast and evening cocktail reception are well worth a visit. What impressed us the most was the staff at the hotel. We were always made to feel welcome and they went out of their way to make our stay enjoyable. The suites are nicely decorated and the one we had showed no wear and tear, everything was well maintained and very clean. Good job Embassy Suites on Old Collamer Road, DeWitt (adjacent to Syracuse and easy access to all major routes)!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2024
Pretty easy to get to from the airport. Plenty of free parking and not busy at all...probably 8 cars in the lot when I got there. Building is well maintained, inside and out. Not much landscaping but very well maintained exterior. Interior lobby and atrium are beautifully decorated and clean. Staff at the front desk was very friendly and professional. Bartender was personable. No other interactions with staff. Room was spacious, nicely decorated and clean. No desk. No guide or program information on the TV so you have to surf. Bed was relatively comfortable and I slept well. Lacks a constant on option for the PTAC so I was surprised at the quality of sleep only because I usually don't sleep well without white noise and air moving. I was a little concerned at the freeway right outside the window but, as it is the New York Thruway, it was not heavily traveled so noise was not a problem. The presentation as having a restaurant is misleading. E'terie Restaurant & Bar is basically a lunch counter. No wait staff or table service. Plus it closed early on the 3rd and was closed the 4th. Interestingly, the 'daily' special was the same all three days I was there. Breakfast variety was great and fresh...though I had no desire to stand in line 20 minutes for an omelet so missed out on the 'made-to-order' part but there were plenty of other options. Surprisingly, no one collected dishes at all or wiped any of the tables, at least neither morning I was there. You take your dishes up like you're in a school cafeteria. No attendant the first morning. There was an attendant the second morning but all she did was check your card to make sure you were legal. Even at the more 'basic' properties of this brand and others who offer breakfast there is someone clearing dishes and wiping tables. Bar closed 3 hours early the first night. Went down after unpacking to find it closed up tight at 7. Not open at all the second night. Evening manager's reception was non-existent the second night. They gave you a couple beer and a bag of chips from the Corner Pantry. Might be due to occupancy but that should have been made clear up front and the rate should have reflected to reduction in service. To my surprise, there is no business center. I saw a printer but no computer so I asked at the desk and they said I could just email whatever I wanted printed to them. Odd that they would think the only reason for a business center is to print something and not to do business. I was double charged but, after a couple calls, that got resolved a week later. I was surprised that, even though the rate was identical to the HHonors prepaid rate, I got no credit for this stay because it was booked through Kayak.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 05:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental
StyleA la carte, Buffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1990
  • Number of Rooms: 213
Our Embassy Suites is located minutes away from downtown Syracuse, New York, and the Syracuse Hancock International Airport. We are easily accessible from I-90 and Route 81. Many of Syracuse's most popular attractions are only a short distance away from our hotel, including Historic Armory Square, New York State Fairgrounds, Destiny USA Shopping Mall, Syracuse University, Turning Stone Casino, Carrier Dome, Alliance Bank Stadium, War Memorial, and OnCenter Complex. Each of our spacious suites includes a microwave, coffee maker, and refrigerator, two 55-inch LCD flat-screen TVs, two telephones with data ports, WiFi, and a well-lit table. You’ll also enjoy access to our indoor pool. Pool use is by reservation only for 1-hour time slots and may be limited. There’s a fitness center and complimentary WiFi. Enjoy our free made-to-order breakfast. The Atrium Grille offers dinner and room service featuring a traditional menu of continental cuisine. Join us for a complimentary Evening Reception* for drinks and snacks in our lounge. Lunch items, snacks, drinks, sundries, and travel supplies are available at the Corner Pantry located near the front desk. Come relax and unwind, let us be your go-to place. *Service of alcohol is subject to state and local laws. Must be of legal drinking age.

Services & Amenities

Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Embassy Suites by Hilton Syracuse?

Prices at Embassy Suites by Hilton Syracuse are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Embassy Suites by Hilton Syracuse?

The closest airport is Syracuse Hancock International Airport. It is 14.7 km from the hotel and approximately a 14 minutes journey by taxi.

What are the check-in and check-out times at Embassy Suites by Hilton Syracuse?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Embassy Suites by Hilton Syracuse provide airport transfer services?

No, the Embassy Suites by Hilton Syracuse doesn't provide airport transfer services.

Does Embassy Suites by Hilton Syracuse have a swimming pool?

No, Embassy Suites by Hilton Syracuse doesn't have a pool.

Does Embassy Suites by Hilton Syracuse have fitness amenities?

No, Embassy Suites by Hilton Syracuse doesn't have fitness amenities.

Does Embassy Suites by Hilton Syracuse provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Embassy Suites by Hilton Syracuse have non-smoking rooms?

Yes, Embassy Suites by Hilton Syracuse has non-smoking rooms. Please view the hotel listing for details.

Does Embassy Suites by Hilton Syracuse provide breakfast?

Yes, Embassy Suites by Hilton Syracuse provides breakfast.

Does Embassy Suites by Hilton Syracuse have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Nearest AirportSyracuse Hancock International Airport
Distance to Airport14.72KM
Nearest Train StationAmtrak Syracuse
Distance to Train Station8.98KM
Average Price FromUSD212
Hotel Star Rating3