Leonardo Plaza Hotel Dead Sea

The hotel was very dirty. The maintenance level is terrible. The rooms are full of dust and wear and tear. The reception is overcrowded during check-in, and there aren’t enough staff members. The breakfast food isn’t fresh. The smells throughout the hotel are awful. We were very disappointed and will not return!

Disappointing Experience – Not Worth the Price The hotel feels very outdated. The room I stayed in had plain, poorly painted walls and overall looked quite old. The bed was especially uncomfortable—it was actually two single beds pushed together, and they kept shifting apart during the night. The third floor, where my room was located, had a strong and unpleasant smell of cigarette smoke. The bathroom was also in need of serious renovation; everything felt worn and far from modern standards. Given the condition of the facilities, the high price is definitely not justified. I wouldn’t recommend staying here unless major improvements are made.

The hotel is old!!! that is why some of the facilities are not well organized. except that the stay was good, and remember that you need to pay VAT.

Pros: * Friendly and smooth check-in service * Gave a discount for a room upgrade * Nice view from the pool * Pool itself is enjoyable * Good variety of food, including options for kids * Tasty desserts * Breakfast feels high-quality, like a restaurant * Welcome snacks in the room * Free credits for the kids’ gaming room * Overall, many good food choices Cons: * Small lobby * Pool bathrooms were locked or not working * Pool beds were not clean * Some of the food wasn’t the best To sum up: This is a good hotel for families, especially if you care about food variety and kid-friendly extras. It’s also nice for relaxing by the pool, but there are a few cleanliness and facility issues that could be improved. I would rate it: 4/5

הנה תרגום באנגלית של הביקורת מהתמונה, כולל התוספת על הזבובים והישיבה בחוץ: English Translation: I don't have high expectations for Dead Sea hotels. The hotel is old, far from the beach, and the rooms are mediocre—though that's true for most hotels in the Dead Sea area, with the exception of the newly built Prima. However, I did expect compensation through service and customer care. I booked a standard room facing the sea, but received a family room with no view at all. We were on the 5th floor and the elevators were out of service, so we had to take the stairs. I can live with that and brush off technical issues—that's not why I'm writing this review. The tipping point was at night when my partner suffered from severe stomach pain. I went down to the lobby for help, and the employee on duty dismissed me, casually telling me to buy painkillers at the gas station. I went to the gas station, but they didn't have any, so I returned to the hotel to ask for a first-aid kit. The employee refused to give it to me (out of respect for him, I won't mention his name). Only after persistent pressure was he willing to give me a single bandage. When I kept insisting, he bluntly said, "As far as I'm concerned, you can suffer—you're not getting another bandage". What an attitude! On top of everything, there was an unbelievable, absurd amount of flies everywhere, making it completely impossible to sit outside. I don't believe the good reviews posted here; in my opinion, they are written by friends, family, or people connected to the hotel.

The best hotel. Hilary was amazing and the entertainment was great