Holiday Inn BOSTON-DEDHAM HTL & CONF CTR by IHG

Very quiet and like it, the receptions are very nice.

Very good will book again

The room was clean and the AC worked great - especially since we were there during the heat wave. The only disappointment was the pool was closed for repairs.

We stayed here for a week recently while visiting family in the area. The breakfast offered is a great deal although the people that staff it are highly variable. Manuela who works there is great, very attentive, always smiling and friendly, and always available. Another woman, Ivonne, obviously dislikes her job. She almost goes out of her way not to be available for guests whether that is offering drinks, providing the check, or just general helpfulness. I found her to be unfriendly and never smiled. The other employees at the location including front desk staff were great. I believe for the money you spend and the location, this is a great option. I would definitely stay there again.

Due to a name change there was a billing error on my part and the manager, Daniella, could not have been more helpful. She was very patient and responsive as we worked thru the issue. I cannot say enough about how professional and personable she was. You are very lucky to have her on your team representing holiday inn. She is a true asset!

Ample parking and nice breakfast and area. Gym could use an overhaul and finish pool. It’s a little ways from downtown, so if depending on bus be prepared to wait awhile if later at night or take a rideshare, which wasn’t that expensive.

Site in general was clean and well maintained. Cleaning staff are thorough and really nice, stayed for 7 days and they truly came and gave fresh sheets and towels every day. Some of the desk staff is interesting to say the least. On a high note, Debbie was amazing, so kind and helpful. Would definitely stay here again, the location was really convenient being next to Tavern in the Square, Bamboo, Across from CVS and from Legacy Place. Only downside, It was a bummer that the pool was closed during my stay.

room service only cleans the bed and change towels. no clean on bath tub and floor. other than that, all is good. breakfast is excellent!