Svelte Delhi, A Member of Radisson Individuals Reviews
Svelte Delhi, A Member of Radisson Individuals
Select Citywalk Mall, A-3, Saket District Centre, District Centre, Sector 6, Pushp Vihar, Delhi, 110017, IndiaView Hotel Details
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1 night
Svelte Delhi, A Member of Radisson Individuals Guest Reviews
3.8/5
Good
48 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(48)
Positive reviews(43)
Reviews with photos/video(3)
Negative reviews(5)
Thakwani
Premium Room
Checked in окт. 2024 г.
Family
20 Reviews
4.2/5
Very Good
Posted on 14 окт. 2024 г.
ITS WAS VERRY NICE STAY.THIS HOTEL CONNECTED TO THREE MALLS.AND LOTS OF VARIETY OF FOODS AND SHOPPINGS.STAFF BEHAVIOR VERRY POLITE AND COPPRATIVE
OVER ALL ITS BEST STAY.
agrawal
Premium Room
Checked in сент. 2024 г.
Family
3 Reviews
4.0/5
Very Good
Posted on 29 сент. 2024 г.
Overall it’s a good hotel but the price we paid for it was not worthy . We could get more better hotel in this price.
Response from Property: Dear Guest,Thank you for your wonderful review!We're delighted to hear that you enjoyed your stay with us and appreciated our service. Our team takes great pride in providing friendly and professional service to all our guests.We look forward to welcoming you back for another enjoyable stay soon!Best regards,Abhishek ShuklaFront Office manager
Guest User
Superior Room
Checked in июля 2024 г.
Solo travelers
6 Reviews
4.0/5
Very Good
Posted on 4 авг. 2024 г.
Overall I liked this hotel, everything seemed well appointed, Breakfast was very good also. Only disapointment was upon arrival the hotel couldnt find my booking, but after a short while the problem was resolved.
Response from Property: Dear Guest,Thank you for your wonderful review!We're delighted to hear that you enjoyed your stay with us and appreciated our service. Our team takes great pride in providing friendly and professional service to all our guests.We look forward to welcoming you back for another enjoyable stay soon!Best regards,Abhishek ShuklaFront Office manager
Muber
Superior Room
Checked in янв. 2024 г.
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on 29 янв. 2024 г.
Amazing hotel,
Staff at the reception was very helpful and nice.
The hotel is next to a big and very modern mall.
Response from Property: Dear Mr Muber,Thank you for your wonderful review!We're delighted to hear that you enjoyed your stay with us and appreciated our service. Our team takes great pride in providing friendly and professional service to all our guests.We look forward to welcoming you back for another enjoyable stay soon!Best regards,Abhishek ShuklaFront Office manager
VK123
Superior Room
Checked in янв. 2024 г.
Couples
8 Reviews
4.7/5
Amazing
Posted on 18 янв. 2024 г.
Very clean and a great location - 2 mins walk to a shopping mall!
Response from Property: Dear Guest,Thank you for your wonderful review!We're delighted to hear that you enjoyed your stay with us and appreciated our service. Our team takes great pride in providing friendly and professional service to all our guests.We look forward to welcoming you back for another enjoyable stay soon!Best regards,Abhishek ShuklaFront Office manager
Ahmed Haluda
Superior Room
Checked in мая 2023 г.
Business travelers
40 Reviews
3.7/5
Posted on 14 мая 2023 г.
Location is the best, staff was super nice
Response from Property: Dear Mr Ahmed,Thank you for your wonderful review!We're delighted to hear that you enjoyed your stay with us and appreciated our service. Our team takes great pride in providing friendly and professional service to all our guests.We look forward to welcoming you back for another enjoyable stay soon!Best regards,Abhishek ShuklaFront Office manager
Guest User
Superior Room
Checked in авг. 2023 г.
Business travelers
2 Reviews
2.0/5
Posted on 9 авг. 2023 г.
Hotel room cleaning needs to be improved.
Great location. Close to shopping mall
Hotel service staff need to be strengthened
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Response from Property: Dear Guest,Thank you for your detailed feedback.We appreciate hearing about your experience and apologize for the issues you encountered during your stay.We're glad to hear that you found our hotel's location convenient .Regarding the areas for improvement, we apologize for the inconvience caused We understand how these factors can impact your stay and we appreciate your understanding.We will take your feedback seriously and work on addressing these issues to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back during your next visit, and we strive to provide an improved experience based on your feedback.Best Regards,Abhishek ShuklaFront Office Manager
Connector26373153283
Checked in сент. 2024 г.
Family
5.0/5
Outstanding
Posted on 18 сент. 2024 г.
Stayed for 2 nights at SVELTE HOTEL SAKET with family, and it was a great experience for all of us. The staff was very courteous, very responsive, took care of us at all times. We really enjoyed our stay at the hotel. Thank you for making out stay special
Response from Property: Dear Guest, Thank you for your kind words! We're delighted to hear that you and your family had such a great experience during your stay at Svelte Hotel Saket. Our team is committed to providing attentive and responsive service, so it’s wonderful to know we were able to take care of you throughout your visit. We’re glad you enjoyed your time with us and that we could make your stay special. We look forward to welcoming you and your family back for another memorable stay in the future! Best Regards,
Wander04495895015
Checked in сент. 2024 г.
Business travelers
5.0/5
Outstanding
Posted on 6 сент. 2024 г.
Very comfortable and nice stay, Good Ambiance and food too. Location of hotel is very centrally located for business destinations. Miss. Divya Sing house keeping supervisor is very good and responsible in her work and Mr. Hoshiyar maintenance guy is very good and warm too. Also staff at front desk and at restaurant are very helpful. They always helped me to make my stay comfortable.
Response from Property: Dear Guest, Thank you for your wonderful review! We're so glad to hear that you had a comfortable and pleasant stay with us. It’s great to know that the hotel's central location worked well for your business needs, and that you enjoyed the ambiance and food. We truly appreciate your kind words about Miss Divya Singh's dedication and Mr. Hoshiyar’s warm service. Our front desk and restaurant staff are always happy to help, and we're glad they made your stay more comfortable. We look forward to welcoming you back soon! Best Regards,
Sunshine54506247233
Checked in авг. 2024 г.
Family
5.0/5
Outstanding
Posted on 27 авг. 2024 г.
Great Service by Kishan Singh, Excellent Hospitality and best Location. One Stop solution for Everyone.... Very Friendly Staff.... Cleanliness..... Better than any 5 Star..... The most important thing is that the Rooms are very neat n clean with a Great View of Select city mall view. Better location than hilton garden next to it. Staff Rocks.....
Response from Property: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Kishan Singh and our entire team are dedicated to providing excellent service, and we're glad it made a difference in your stay. Our location, with its stunning view of Select City Mall, is something we're particularly proud of, and we're happy you enjoyed it. Cleanliness and comfort are top priorities for us, so it’s wonderful to hear that you found the rooms neat and clean. We strive to offer a five-star experience in every aspect, and it’s rewarding to know that we exceeded your expectations, even surpassing neighboring options like the Hilton Garden. Your compliments about our friendly staff mean the world to us—our team truly does rock! We look forward to welcoming you back for another great stay. Thank you once again for choosing us!" Best Regards,
Guest User
Checked in окт. 2024 г.
Other
1.0/5
Posted on 13 окт. 2024 г.
The worst ever service we ever got. We were lied to about the amenities by the staff and they kept denying any responsibility. Each staff member was telling us a different story and denying each other's words. Wouldn't advise anyone to stay here. Save your money people!!
Guest User
Checked in окт. 2024 г.
Other
1.0/5
Posted on 13 окт. 2024 г.
Bad place... discourteous staff...specially Rahul ...no customer service...Rahul thinks he knows everything and the customer has no idea about the facilities offered and cost a hotel like this category charges...non cooperative staff ..
Dalbir D
Checked in сент. 2024 г.
Business travelers
5.0/5
Outstanding
Posted on 19 сент. 2024 г.
I had complimentary upgrade from the very nice receptionist. The suite room was very spacious. Good selection at breakfast of fresh fruits, various eggs to order and Indian cuisine. Freshly made Indian Chai was flavoursome. Divya and her staff always helpful and attentive, room was cleaned daily. The gym and pool areas were good to use. Door from hotel goes straight into the shopping mall. Look forward to coming back.
Response from Property: Dear Guest, Thank you for your lovely review! We’re thrilled to hear that you enjoyed your complimentary upgrade and found the suite spacious and comfortable. It’s wonderful that you appreciated the fresh breakfast selection, especially the flavorsome Indian chai. We’re also glad to know that Divya and the team were helpful and attentive throughout your stay, and that the gym and pool added to your experience. The convenience of direct access to the shopping mall is something we’re proud of, and we're delighted it enhanced your stay. We look forward to welcoming you back soon for another fantastic visit! Best Regards,
Branson M
Checked in сент. 2024 г.
Family
2.0/5
Posted on 8 сент. 2024 г.
The Svelte hotel is conveniently located in the CityWalk mall. That was great as we could get what we needed from the mall that included many dining options. My complaint is with the way the rooms are described and the customer service. On the day of check-in for an “Executive suite” I asked if I could use the business center one evening to take a phone call from 9:45 PM to 11:00 pm on a Wednesday evening and was told yes. I also asked if the room had a smart TV and was told yes. We get all of our luggage into the room and unpack and realize the TV in the executive suite is not a “smart TV” and I asked to have one put in the room. The manager told me “No” but I could repack all of my things and move to a smaller room with a “smart TV”. Also, the night they told me I could use the business center they interrupted my work phone call and made me leave the business center. This was a completely hostile environment.
Response from Property: Dear Guest, We are sorry to hear about the issues you faced during your stay. It's disappointing to learn that the room did not meet your expectations and that the customer service was not up to standard. Your feedback about the smart TV and the business center experience is concerning, and it's clear that these issues impacted your stay. We will share your comments with the relevant department to ensure they address these concerns and improve their services. We appreciate you bringing this to our attention and hope that despite these issues, you found some aspects of your stay enjoyable. If you have any further details or need assistance, please let us know. Best Regards
Climber35583957681
Checked in сент. 2024 г.
Travel with friends
5.0/5
Outstanding
Posted on 7 сент. 2024 г.
Nemant and Rohit are the best staff available there, very friendly and very helpful. The stay was amazing and the hotel is very beautiful. The room was nice and clean. The shower water pressure was a bit low. I had no issues whatsoever with anything else.
Response from Property: Dear Guest, Thank you for your lovely feedback! We're thrilled to hear that Nemant and Rohit made such a positive impression with their friendly and helpful service. It's great to know you enjoyed your stay and found the hotel beautiful, with a clean and comfortable room. We appreciate your note about the water pressure in the shower and will look into that. We're glad everything else was perfect for you, and we look forward to welcoming you back soon! Best Regards,