Big Bear Mountain Holiday Hotel

The most wonderful hotel and scenic spot I stayed in. I need a toothbrush to stay in the hotel. The front desk said that there is a fee, and I need to apply to the leader! I want a quilt, but at first I said no, I have to ask the leader! Weird! To buy a scenic spot plus a package ticket, you need to enter the park once on the same day, and you need to buy tickets again the next day if you can't finish playing! Then why should I buy a package and stay here? Weird! I ordered barbecue and went to the barbecue chef and told him that for children, no chili pepper is required for the barbecue on the 13th. I ignored him and told him several times. Finally, he said that you should tell the waiter and don’t tell me! Speechless, weird! Eat in the barbecue area, go to the lobby to order, the lobby says you sit in the barbecue area, order in the barbecue area, you can’t order from us, we don’t have a system! Eat breakfast, eat this again, and finally know that restaurants, hotels, scenic spots, etc. have different owners, marking four stars! Just have fun!

Very nice hotel, complete facilities, good environment, fresh air, temperature a few degrees lower than the urban area, warm service, the scenic spot is very suitable for bringing children to play, breakfast needs to be improved

The room is very tidy, the service is very thoughtful, the location of the hotel is very good, you can buy a ticket and take a bus directly into the mountain, very convenient

The accommodation experience was poor this time. First of all, the sound insulation is not good. After 11 o'clock at night, there was a loud noise of children playing in the corridor and next door. It lasted for a long time and affected the rest. There was no use calling the front desk to complain. Secondly, the breakfast is really poor, the breakfast level of the farmhouse. In short, don't have too many expectations, the service is the level of farmhouse music.

The hotel has complete facilities, the telephone in the bathroom and the SOS alarm are very user-friendly. Bath towels, towels and other toiletries are brand new and tidy, and the breakfast dishes are complete and of first-class quality. It's rare to find such a star-rated hotel in the mountains. Thanks to Ctrip platform for the recommendation and coupons. A very satisfying stay. I recommend everyone to try it out, five points

Service: Very good. It is worth everyone to experience it.

The environment is good, and it is very close to the scenic spot, but the breakfast on the second day did not know what happened and the staple food was not served, so everyone sat in the restaurant and waited for a long time, the amount served was not enough, and there was a long queue.

The overall experience is still very good, recommended

Hygiene and services need to be strengthened