Holiday Inn Express Dengfeng Songshan

As a hotel owned by IHG, the facilities are too old and the standard of a fast hotel. The soundproofing of the room is very poor. You can hear people talking next door. The reception attitude in the front office is bad. Guests are not greeted when they come in and out. The attitude when making phone calls is bad. The handover between rooms in the front office is not smooth. The needs of the guests cannot be met, so I will not stay here again even if I throw away the three hundred dollars.

I spent dozens of yuan more to book a mountain view room on the 5th and 6th floors, but when I went to the front desk, I was only given a room on the third floor. The communication was fruitless. The little girl at the front desk looked at the man eagerly, and then said very speechlessly that the third floor also has a mountain view room. . So what are the dozens of extra dollars charged for designated floors on Ctrip for? If you only stay for one night, you won't bother to worry about it. But this is the most basic issue of integrity, right? When we got to the room, there was a lot of dirty sheets and towels placed on the sofa and they were not taken away. I went down to the front desk and found someone to take it away. The quilt was extremely damp and uncomfortable when sleeping. This Holiday Inn Express is the most unprofessional hotel with the worst service I have ever seen

In this season, the air conditioner is no longer on, so it’s a bit hot to sleep in

Dengfeng holiday service is full marks. The price is beautiful. There is an underground parking lot. The hotel has a warm New Year decoration. The buffet breakfast is good. The room has a good view of the mountains. On the way to the hotel, there is a lantern festival in the park next to it. It is beautiful and there are performances. It fits the theme of the park. There are also street stalls and fireworks at the door.

The hotel has a grand appearance and a Holiday Inn Express style. Free hot white fungus soup was provided at the front desk when I checked in on February 14th (it was not available when I checked out on the morning of February 15th). It may be because business is so good during the Chinese New Year. Travel During the peak season, there were many people going to Songshan Shaolin Temple. It was impossible to arrange the rooms of my friend and I on the same floor. Although the front desk printed the room cards and gave them to us around 15:25 in the afternoon, the two rooms were not completely tidied up. , The quilt in one room did not have a quilt cover, the tissue box in the other room was not arranged and there was still water in the water glass, and the pillows did not have pillowcases. However, after communicating with the front desk later, the housekeeping department colleagues tidied up the room. Welcome fruits were also delivered to us at the front desk. This is very good. The breakfast room is not big and there are too many people. I didn't take pictures. There are really many tourists and it is really not easy for the hotel people. I still gave it a full 5 points. Pay tribute to the hotel industry who worked hard during the Chinese New Year holidays