Holiday Inn Express Hotels in Derby

Having stayed at the hotel four times over recent months for business, I cannot recommend it highly enough. An exceptional team of staff, led by Aggie, do all they can to ensure that your stay is comfortable and, in the context of a business visit to the City, efficient and effective. The early check-in facility has always been made available, which has really helped in scheduling meetings throughout the day.

I throughly enjoyed my stay at the Radisson Blu again. I had the pleasure of staying in a runway room which was very clean and tidy. The staff were lovely, amazing customer service from Andrew and Neelam in the bar who were very pleasant. Will be back again soon!

Opposite is Derby Railway Station, if the train is more convenient. Less than ten minutes walk from Derby Mall, convenient location. There is a restaurant next to it, and there is a burger at the train station. The reserved twin room has very little space. Because it is an old building, it seems that it can not be decorated too much, which is worse.

Could not do any more for us, Oliver was amazing, had an issue with our Air con, happily sorted within 5 minutes into a different room and even wirh the little issue at 4am in the morning with the aircon making a noise he made sure that everything was spot on and apologised for the issues but we did understand as they are undergoing refurbishment and was prewarned beforehand.

I recently stayed at the Pentahotel Derby for a total of 3 nights, split across 2 stays. On both occasions, I didn’t feel very welcome checking in. On the second occasion, I was allocated a room with two single beds, with an accessible bathroom. I wasn’t given the option of a double bedroom and had to go down to get this changed, as there was availability. In addition, when I first checked in, I had to leave my credit card details in case I went over my company’s meal allowance, but on the second visit, I didn’t have to – inconsistent if you ask me. The public areas (reception, restaurant, and corridors) are nicely decorated. The food in the restaurant during the evenings is good; a special shoutout to one of the female waiters. She was always bubbly, and proactive, and nothing was too much of an ask for her. It was initially a tad unclear if you ordered food at the bar, but it turned out there is table service! Keeping on the topic of food – breakfast, which was mediocre. It was very disappointing that the coffee machine was still out of order on the last morning of check-out (Tuesday wasn’t working / Friday wasn’t working). Moving on to the double room. The decoration is minimalistic, and I was satisfied with the room’s cleanliness, although my room wasn't cleaned on the second night's stay. It is probably one of the better hotel rooms to stay in, in Derby – by the limited selection of hotels in Derby, not necessarily by choice. I found the bed comfortable and the bathroom acceptable. There was blood on one of the towels, which was slightly concerning though! One thing that lets Penta down (same in Reading) is that they don’t have an iron and an iron board in their rooms. Instead, you must collect one (if there is one available) from the corridor. Not only is this very annoying, but the irons also have buttons missing, and are in urgent need of repair. I stay in a lot of hotels with work, and I found the following things irritating: Tap placement doesn’t allow great hand placement in the sink / No soft close toilet seats / No master light switch near the bed (for all lights) / On floor 2 facing the car park, loud conversations can be heard, but not clearly / Room doors don’t soft close and slam (can be heard from the bed) / Having to use a key card to access the room floor during the day was irritating / No fast check-out option / TV remote was missing backing on both occasions / TV system is clunky and a nightmare to use I rate this hotel… a bit… meh! I think the rooms are a lot better than the Jury’s Inn, and if you can deal with the general shoddiness, I’d stay here rather than at a Jurys / Premier Inn.

A hotel that helps a colleague make a mistake. This family was good in all aspects of the evaluation and chose this family. The hotel's been making good comments. Nice position, too! Good recommendation!

Check-in is available at 3pm. The room and bathroom are large, but the windows are smaller than the room. The windows of other rooms in the building opposite have no view. The windows are locked and cannot be opened. I contacted the front desk and said that all the windows in the hotel cannot be opened, but because there are ventilation facilities, There was no feeling of depression during my stay. The bed was comfortable and clean. WiFi is slow. The location is close to the city center and a 30-minute walk to the train station. The service attitude of the hotel was poor. I paid in advance to stay for 3 nights. Due to an emergency at home, I only stayed for two nights. After many negotiations with the hotel, the hotel would not refund the remaining 1 night's prepaid room fee.

Lovely stay from Thursday to Monday. The hotel was lovely and the staff couldn't be more helpful, in particular Theresa and Jose. The food was excellent with lots of choice. Great swimming pool too. Would highly recommend a stay here with plenty of attractions nearby.

Hotel breakfast in general, wins at a cheap price. Very warm. An extra bed can be placed in the room. The hotel has free parking. There is a bar next door, I don’t see other things to sell,