Quality Inn & Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Derry Township
Quality Inn & Suites
13015 Ferguson Valley Rd, Derry Township, Pennsylvania, United States
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The Quality Inn & Suites is an ideal spot for travelers wanting to discover the city. The Quality Inn & Suites offers a pleasant stay in Derry Township for those traveling for business or leisure. Show More
We Price Match
1.5/5
Cleanliness: 1.5
All 9 Reviews
Surroundings
Airport: University Park Airport
(53.7 km)
Landmarks: Centre Union Church
(730m)
Landmarks: Calvary Bible Church
(850m)
Map
Rooms
Guest Reviews
Policies
4
King Room
1 King bed
Has window
Private bathroom
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5
Two Queen Room
2 Queen bed
Has window
Non-smoking
Private bathroom
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4
Double Room
1 Double bed
Has window
Non-smoking
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One-Bedroom Two Double Suite
2 Double bed and 1 Sofa bed
Has window
Non-smoking
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5
Two Double Room
2 Double bed
Has window
Private bathroom
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4
Queen Room
1 Queen bed
Has window
Non-smoking
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4
One-Bedroom King Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Private bathroom
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2
Accessible King Room
1 King bed
Has window
Non-smoking
Private bathroom
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3
Accessible Queen Room
1 Queen bed
Has window
Non-smoking
Private bathroom
Check Availability
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Guest Reviews
1.5/5
9 reviews
Verified Reviews- Cleanliness1.5
- Amenities1.5
- Location1.5
- Service1.5
Average for similar properties in Derry Township
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Guest User
July 12, 2024
In brief, we arrived, checked in and found our room's AC was turned off. We turned it on and waited a couple hours trying to relax. Finding no AC was coming, I asked for a second room. I was told that a) it was hard to get into another room because the key making device was broken and it would take a while to make a new key and b) it was unlikely it would have AC. We asked for a refund and was told they couldn't do it; refunds have to come from Quality Inn Corp. I talked to customer service and was assured I would not be charged for the night. Found out not only was I charged but when I called to ask for the refund again was told that QI Corp could not do the refund and the hotel desk manager could not issue it either. Only the manager who would be in "probably tomorrow" could. Also, as we were in the room for more than hour, he believed we should pay for the room. Last stay there. Last stay at a Quality Inn.
Guest User
September 26, 2023
I was not impressed! When I was asked to share my feedback on a survey they sent me after my stay, I provided my thoughts. The next day I got an insulting email from the general manager at the hotel making me feel bad for my feedback, adding insult to injury. Do not stay here, stay anywhere else!!
Guest User
September 3, 2023
There was no quality to this inn. The air conditioner was broken, the restaurant was closed the breakfast was average. Hot water was inconsistent. Staff was wonderful. Pool was nice and clean. Room was dated and falling apart.
Guest User
August 2, 2023
This was a basic hotel that met my needs for a night. The exterior looked a bit rundown. But the room was clean. I did like the flooring because it felt more sanitary than carpeting. The bathroom was clean as well, besides the tiny spider that wanted to shower with me. He survived 2 showers. The bed was comfortable as well. I think this is a decent hotel for travelers and short stays.
Guest User
July 1, 2023
The worst hotel I ever been at in my life this place needs to be shut down all the employees are nasty and mean except for the night guy who walks around the hotel at overnight…They harassed my wife all day while I was a work they took our money and kicked my wife out while I’m still at work now I had no place to come back to after work the manager needs to be fired asap if I didn’t have a great job I would have dragged him across the parking lot when I got back
Guest User
January 31, 2023
I have stayed in countless different hotels throughout the country over the past 4 years, and this was hands down the worst hotel experience. I was able to move past the bugs in the room, the smell of smoke in the non-smoking room, the AC that did not work, and the bathroom that my significant other could not muster up the courage to use, but the assistant manager has no sense of customer service and was horrible. She obviously does not know how to use their own system and should not be in that position. She would not let me checkout without paying a random charge that she added to the bill over night until I called the Choice Diamond Member customer service number and had them call her directly and explain to her how their computer system works. She has an incredible ego, is trying to steal money, and is on a huge power trip. I would not suggest this hotel to anyone.
Guest User
January 31, 2023
Definitely outdated accommodations , nothing worked right including the A/C. Complained to the assistant manager and was told I could get my money back to go somewhere else. I was told no one on property available to look at my unit and was offered a box fan with a 1/4 layer lint all over it ?This was second time I was bitten by this hotel definitely will not stay there again. The pictures on the website definitely do not look they are from that location. Room was filthy, customer service none existent!
Guest User
January 22, 2023
Worst place to stay in Mifflin Co. The rooms stunk, haven't updated in decades, breakfast was cold eggs and sausages in water for two days. Then, they were out of eggs and sausage - also out of milk! We were told to get another hotel if we didn't like this. But my mom was in the hospital and this was the closest hotel because Super 8 was closed. Nasty .... to the max. Paid for amenities that didn't exist. It's creepy and should be torn down or have a MAJOR renovation. Needed to extend stay 2 days .... they said they had NO ROOM. Over 150 rooms, about 3 rooms occupied but no rooms available??? *** Disgusting. ALSO ... in 5 days NO clean towels, no room pick up .... NOTHING! Had to ask for extra towels and had to empty our own garbage!!! SERIOUSLY ...... GO SOME PLACE ELSE!!!
Guest User
November 25, 2022
Checked in Wednesday 11/23 around 12:30 am after traveling most of the day. Got up Thanksgiving day and left to spend day with family. Received a call around 2pm that we were not welcome and would have to check out upon our return. We're told we were not supposed to be allowed to make reservations at this hotel or the super 8 down the street do to the fact we lodge a complaint in May 2021 about our stay at that time. We had no AC, were not offered a fan or reduction in price. Manager told us we cost them money. Out over 400 dollars myself now. Plus the cost of finding a new place to stay on Thanksgiving.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 is charged.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service Animals
Service animals are allowed on request
Paying at the Hotel
Property Description
- Number of Rooms: 111
The Quality Inn & Suites is an ideal spot for travelers wanting to discover the city. The Quality Inn & Suites offers a pleasant stay in Derry Township for those traveling for business or leisure.
University Park Airport is the closest major transportation option, approximately 54km away. The nearest airport is University Park Airport, approximately 54km from the hotel. The nearby area boasts an abundance of attractions including Kish Park, Burnham Pool Association and Centre Union Church.
This hotel makes a great place to kick back and relax after a long day of sightseeing.
University Park Airport is the closest major transportation option, approximately 54km away. The nearest airport is University Park Airport, approximately 54km from the hotel. The nearby area boasts an abundance of attractions including Kish Park, Burnham Pool Association and Centre Union Church.
This hotel makes a great place to kick back and relax after a long day of sightseeing.