Stunning Penthouse - King Bed - City/River View - Corner Unit - Wells Fargo

We stayed in the penthouse unit of this building for three nights, and unfortunately, the experience was far from relaxing. The unit itself was decently furnished and had a nice layout, but everything else—from the building to the management—was a major letdown.Elevator Nightmare The penthouse is on the 11th floor, and the elevator broke down every single day of our stay except the last. We had to climb 11 flights of stairs multiple times a day, which was exhausting and unacceptable for a vacation rental. The host, Jesse, said there was nothing they could do, which felt dismissive. To make matters worse, residents were so fed up they left a note in the lobby urging everyone to call the landlord and sue.Fly Infestation On the second day, we discovered a fly infestation in the second bedroom. It was bad enough that we had to close off the room for the rest of our stay. Jesse was again unable to resolve the issue, leaving us short a bedroom in a unit we paid full price for.Noisy AC The AC unit in the primary bedroom was extremely loud and clearly in need of maintenance. It made sleeping difficult, especially after climbing all those stairs.Building Conditions The building itself is run down. The hallways were littered with trash and stained carpets, which made coming and going feel grimy and unpleasant.The Good The interior of the unit was the only redeeming feature—clean, modern, and spacious. But that alone doesn’t make up for the rest.

We arrived and found the elevators were not working for this 11th floor property. I'm 71 and my partner is 62. We traversed the stairs once and decided that was impossible. Residents informed us that the elevators often were "down". We contacted "Jesse" and Vrbo, but did not get an adequate or timely response. We moved to the Hilton.The apartment was adequate on a cursory brief inspection. However, the hallways and stairs were bug ridden. The entire property had the ambiance of a college dorm.After some heartache and perseverance, Vrbo issued a refund.Be circumspect about renting this property. They're just asking for an ADA complaint, IMO.

Overnight in DSM Clean, comfortable, contemporary. Great location close to restaurants, shopping and a Saturday morning at the farmers market.