Residence Inn des Moines Downtown

We met our friends here for the weekend. Hotel was clean with nice amenities! It was in a great location for walking around downtown. There are plenty of bars and restaurants in the area! We’ll definitely be back!

The room was spotless and the staff at check in were some of the friendliest we have met! We would give it 10 stars if we could!

Everything was grear from room, front desk to kitchen staff. I would recommend .

The staff was extremely helpful, courteous and kind. We slept well and it was a very convenient location. We had our little dog and he got along just great. We had some breakfast and it was really good!

Our room smelled like pizza when we first got into it. There were multiple surfaces in the room that had smears and grime. The bed seemed clean so we went ahead and stayed in it because we were so tired and didn’t want to deal with getting another room. Any other night this would have been unacceptable.

Nice front desk staff. Large room. King-size bed was comfortable. Water pressure in the shower was good, although I had to run the water quite a while before it became hot. Having a kitchen was very helpful. I appreciated the full-size refrigerator and the dishes in the cupboards. The TV in the living area would not connect to the Internet so I could not watch Netflix there, but the TV in the bedroom was fine. The breakfast had some really nice choices, more than typical. There were some signs of wear in the hotel room, but nothing that would keep me from staying there again. Great location for walking to downtown events, restaurants, and bars.

Shower has minimal water pressure, faucet was dirty. Bed comfortable, studio room was excellent and great lay-out. Parking cost $20 extra which should be included and was an extra not reported add on. Check in front staff had her face completely white with make-up which I gound odd. When checking out, the staff wanted to swipe my credit card again for " incidental charges" , which I didn't have. I refused and told them I paid in advance for the room, alreay had my card swiped during check in for extra suprise parking fees. Not a good experience this hotel.

Everybody was quite nice and accommodating, did have trouble reaching the front desk but after in contact, everything was great

Great room, great location, great price! We were in town for the IMT marathon. For 4 years we stayed at a different hotel, but they were booked solid. So we picked this one instead. We are very glad we did. This hotel was much better and closer to the downtown areas we use. We will be staying here more in the future!