Spark by Hilton Des Plaines Chicago O'Hare

The receptionist, the driver, the cleaners are all professionals. It’s worth the cost.

They gave us an extra hour for late check out which was very helpful. The beds were very comfy and cozy.

Breakfast was poor and cold, we contacted the front desk personnel to ask for someone to pick the garbage…. She said leave outside the door and the front desk staff were not pleased and not so friendly

So if your just looking for a room (which we were) this is perfect. Expect nothing much and you will be fine looking for an extra something find another Hilton property! Most likely my first and last visit.

The breakfast room was used as a games room in the evening while the children ran through the entire building with no supervision. The restaurant across the parking lot was not great. Burger was raw, fries cold and gravy had a film on it. Nothing else around for options.

There was no moisturizer in the hotel , no microwave, the staff is very unwelcoming and not professional. The parking is at the garage opposite side of the hotel, which is not maintained well. The pool was good and well maintained. They charged me for breakfast where we didn’t eat.

We come to the Des Plaines/Park Ridge area on a yearly basis due to family living here, and we will never stay at this hotel again. THEY HAD MOTION SENSOR LIGHTS IN THE ROOM THAT WENT OFF ALL NIGHT LONG IF WE MOVED IN THE BED. We stayed in a room with 4 total people, and had to get up SIX (!!!) different times to shut the light off. At 4am I gave up and left the room and sat in my car in the parking lot for a few hours until it was light enough to just start the day. On top of that, the amenities are very outdated and the room was “mostly” clean. We were ding dong ditched twice by kids running up and down the hall at night, and while I was a kid once and loved the freedom a hotel brought, I was shocked by how little control the hotel staff had. When we checked in, there were 5-6 kids tearing up the lobby right in front of the staff and they allowed it. Overall, a really poor experience, and while kids will be kids, the light thing is the single worst amenity I have ever had in a hotel room. Also, the “free breakfast” is just bagels.

The shuttle service was great, the hotel itself was adequate for a single night stay, but much longer than that, I'd have wanted an alternative. The description states that there is a bar, there isn't.