White Palace Hotel

White Palace Hotel Reviews

White Palace Hotel

House no: 25, Road-06, Sector-09, Dhaka, House 25 Road No. 6, Uttara, Dhaka, Dhaka Division, 1230, BangladeshView Hotel Details
White Palace Hotel
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White Palace Hotel Guest Reviews

4.3/5
Very Good
92 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.2
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All reviews(92)
Positive reviews(86)
Reviews with photos/video(16)
Friendly staff(42)
Awesome stay(33)
Perfect for business trips(13)
Great value for money(8)
Great location(8)
Delicious breakfast(7)
Easy to get around(6)
Convenient location(6)
Negative reviews(6)
Anonymous User
Deluxe Single Room
Checked in Sep 2024
Solo travelers
13 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2024
Location is good, close to the airport. Amenities were good as well, clean hotel. Food is also good at the restaurant. Airport drop off service was very helpful.
Response from Property: Dear Guest,Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our convenient location, clean amenities, and restaurant offerings. It's great to know our airport drop-off service made your stay more comfortable. We hope to welcome you back to White Palace Hotel soon!Warm regards, White Palace Hotel Team
Guest User
Deluxe Single Room
Checked in Aug 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
Marvellous service in White palace hotel, my friend suggested me this hotel and I'm pleased with room, food and transport service . Breakfast and dinner was delicious. Security system was also perfect . Definitely it is a quality hotel in Uttara
Response from Property: Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay, especially the room, food, and our transport service. It's great to know that the breakfast and dinner met your expectations, and that you felt secure with our systems. We look forward to welcoming you back to White Palace Hotel in Uttara.Best regards, White Palace Hotel Team
Md Shahin
Super Deluxe Queen Room
Checked in Dec 2024
Other
1 Reviews
2.7/5
Posted on Jan 23, 2025
The only good thing about their hotel was location facilities such as it is located at near airport.On the other side, their morning buffet breakfast was so cheap! Literally no one can have this kind of food!Also their room service was average type of nothing special such a normal hotel inside and outside both!Not Satisfied 🙃
Response from Property: Here’s a medium-length response you can use:---Dear Valued Guest, Thank you for sharing your feedback. We’re glad to hear you appreciated our convenient location near the airport, as we strive to provide a comfortable and accessible stay for our guests. We’re truly sorry to learn that our breakfast and room service did not meet your expectations. Your comments about the quality and variety of our buffet are noted, and we will address this with our culinary team to ensure improvements are made. Additionally, we’ll review our room service standards to enhance the experience for future guests. Warm regards, White Palace Hotel Team
Guest User
Super Deluxe Twin Room
Checked in Nov 2024
Travel with friends
2 Reviews
3.5/5
Posted on Dec 21, 2024
Room is outdated compare to pictures , staff behave is good . Serious mosquito problem, breakfast is ok not that good comapre to the price we have paid for the room . I booked the room with a balcony, but no balcony room was given. A bit far from the airport .
Response from Property: Dear Guest, Thank you for your feedback. We’re sorry your experience didn’t match expectations regarding the room and amenities. Your concerns about mosquitoes and the balcony are noted, and we’ll work on improvements. We're glad our staff left a positive impression and appreciate your input on breakfast. We hope to provide a better experience in the future. Best regards, White Palace Hotel Team
Guest User
Super Deluxe Queen Room
Checked in May 2024
Family
3 Reviews
3.5/5
Posted on Jun 28, 2024
Cleanliness is disappointing. Staff approach is satisfactory. Food also up to the mark.
Response from Property: Dear Guest,Thank you for your feedback. We regret that the cleanliness did not meet your expectations and will address this immediately. We're pleased to hear that you found our staff and food satisfactory. We hope to provide a better experience on your next visit.Best regards, White Palace Hotel Team
Tapas
Deluxe Single Room
Checked in Oct 2024
Business travelers
1 Reviews
3.0/5
Posted on Nov 26, 2024
I requested the hotel to book a non smoking and quiet room. They confirmed also. But they arranged a room by the side of the busy road. There were going contraction work all night. I am very disappointed.
Response from Property: Dear Guest, Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations regarding your room request. Your comfort is our priority, and we regret the inconvenience caused by the noise. We'll address this issue to ensure better arrangements in the future. We hope to welcome you back for an improved experience. Warm regards, White Palace Hotel Team
Guest User
Super Deluxe Twin Room
Checked in Oct 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 14, 2024
Hotel clean and Nice. The front desk service is professional and speaks English and Chinese. The restaurant food is delicious and clean. The hotel supports arranging car pick-up and drop-off.
Response from Property: Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the cleanliness, our bilingual front desk service, and the delicious food at our restaurant. It's great to know that our transportation arrangements made your stay more convenient. We look forward to welcoming you back to White Palace Hotel soon!Warm regards, White Palace Hotel Team
Rafiul Karim Nirjon
Deluxe Single Room
Checked in Mar 2024
Solo travelers
3 Reviews
3.7/5
Posted on May 21, 2024
very close to airport. the room i received was unfortunately not clean. otherwise service and food was good. for the price overall was ok.
Response from Property: Dear Valued Guest,Thank you for your feedback. We're glad you appreciated our location, service, and food. We apologize for the cleanliness issue and will address it immediately. We hope to provide a spotless room on your next visit.Best regards,The White Palace Hotel Team
Yours Raisul
Deluxe Single Room
Checked in Sep 2024
Solo travelers
1 Reviews
4.5/5
Great
Posted on Dec 12, 2024
This hotel offers comfortable rooms and suites, earning a solid 4-star standard rating. The accommodations are well-appointed and provide a pleasant stay.
Response from Property: Dear Valued Guest,Thank you for your kind words! We're thrilled to hear you enjoyed our comfortable and well-appointed accommodations. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay soon. Best regardsWhite Palace Hotel Team
Jubayer Ahmed Jim
Deluxe Single Room
Checked in Sep 2024
Solo travelers
1 Reviews
4.5/5
Great
Posted on Nov 18, 2024
The service was satisfactory, though not exceptional, and the amenities are decent, meeting most needs. Overall ok with me.
Response from Property: Dear Valued Guest,Dear Guest, Thank you for sharing your feedback. We're glad to hear our services and amenities met your needs. Your input helps us improve, and we hope to provide an even better experience on your next visit. Best regards, White Palace Hotel Team
Mourin santa Mukta
Deluxe Single Room
Checked in Aug 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
Transportation service was good. If you can't find taxi, you can order hotel taxis. The price is higher, but it helps. Free WiFi Router was there at Car.
Response from Property: Dear Guest, Thank you for your feedback! We're delighted to know you found our transportation service convenient and appreciated the WiFi router in the car. We always strive to provide helpful and reliable options for our guests. Warm regards, White Palace Hotel Team
khansaiful
Deluxe Single Room
Checked in Aug 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
Great value for the money, it's my second stay in White Palace Hotel. I've experienced quality service, food was delicious, fresh towels and amenities was superb.
Response from Property: Dear Guest,Thank you for your wonderful review and for choosing White Palace Hotel again! We’re thrilled to hear you enjoyed our service, delicious food, and amenities. It’s always a pleasure to welcome you, and we look forward to your next stay!Best regards, White Palace Hotel Team
Guest User
Deluxe Single Room
Checked in Aug 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
White palace hotel is good for staying especially for their service, the professional staff care the guest very much. Food was tasteful with maintaining hygiene.
Response from Property: Dear Valued Guest,Thank you for your kind words! We're thrilled you enjoyed your stay and appreciated our service, staff, and delicious, hygienic food. We hope to welcome you back soon! Best regardsWhite Palace Hotel Team
Guest User
Deluxe Single Room
Checked in May 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
Service was very good, I'm fully satisfied with their hospitality. They are professional and friendly enough. They have transport services. Which is very smooth. Their room quality is great. I'll will visit again. Thanks
Response from Property: Dear Guest,Thank you for your kind words! We’re thrilled to hear that you enjoyed our hospitality, transport services, and room quality. It was a pleasure to have you with us, and we look forward to welcoming you back soon!Best regards,White Palace Hotel Team
Mahadi
Deluxe Single Room
Checked in Apr 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 10, 2024
Great hotel with kind and helpful staff. It's a fantastic place in an ideal location with a wonderful team. The rooms are big and lovely, and the bathroom is spotless with all the essentials and a lovely view.
Response from Property: Dear Valued Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us at White Palace Hotel. Our team takes pride in providing exceptional service, and we're delighted that you found our staff kind and helpful. It's wonderful to know that you appreciated the spacious and lovely rooms, as well as the pristine bathrooms with beautiful views. We hope to welcome you back again soon for another fantastic experience!Best regardsWhite Palace Hotel Team