514 Võ Nguyên Giáp, Phường Him Lam, Thành phố Điện Biên Phủ, Him Lam, Dien Bien Phu, Dien Bien Province, VietnamView Hotel Details
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Muong Thanh Grand Dien Bien Phu Hotel Guest Reviews
3.9/5
Good
51 Reviews
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Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness4.0
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Positive reviews(50)
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Fred Concklin
Deluxe Double Room
Checked in Jul 2024
Couples
125 Reviews
5.0/5
Outstanding
Posted on Jul 15, 2024
Check in was fast and absolutely pleasant. We could check in an hour early. I will give over 10 stars to the staff. They are efficient, pleasant and with right hospitality mind.
Our room was spacious, spot on. Good air-con and ample hot water. Big decent tv. Full shaving kit was there. In my previous review i have mentioned about the mattress being spring and sinking in the middle making it was hard to sleep but the next room’s mattress was good.
Room rate included free breakfast and it was wonderful. There was a really good array. Perfect breakfast consisting of something for everyone. All the dishes we tried were absolutely delicious. Big points trom us. Room service meals we ordered were also really good.
Location is great. Not far from the attractions. We had a great stay. We recommend them.
6/15
Response from Property: Dear Mr. Fred Concklin, Thank you so much for taking the time to share your review about our hotel with a lot of kind wordsOur Hotel is located in the center, just 3-4 km far from the hotel to the attractions, so it's convenient to our guest to visit.It's so happy to know that you satisfied with my staffs and service. I hope will welcome you once again in the futureHope you will have nice time in Viet NamBest regards!!Dang Viet Dzung General Manager
Minh YILKA
Deluxe Double Room
Checked in Apr 2024
Solo travelers
52 Reviews
4.7/5
Amazing
Posted on May 4, 2024
Best in town :)
Response from Property: Dear Valued Customers,
Muong Thanh Grand Dien Bien Phu Hotel thanks you for taking the time to review and share your feelings about our services. Muong Thanh Grand Dien Bien Phu Hotel is the first hotel in the largest private hotel chain in Indochina of Muong Thanh Group. The hotel was built in the center of Dien Bien Phu City, so it is very convenient for customers to travel, visit and work. Our hotel staff are very grateful and appreciate your trust and choice. We will strive every day to perfect our working skills and improve the quality of products and services to bring Giving customers fun, comfortable and memorable experiences. Once again, thank you, wish you good health, happiness and look forward to welcoming you back to the heroic land of Dien Bien Phu and Muong Thanh Grand Dien Bien Phu Hotel.
Best regards!
Dang Viet Dung - Hotel Director.
Guest User
Deluxe Twin Room
Checked in Aug 2024
Couples
7 Reviews
3.2/5
Posted on Aug 3, 2024
Convenient location, clean room, good service, normal room equipment
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Guest User
Executive Suite
Checked in Jun 2024
Family
3 Reviews
3.7/5
Posted on Jun 9, 2024
When checking in, Le Tan answered the phone, stood at the counter waiting to finish the welcome drink, still answered the phone, went to the chair to wait, but didn't see him and asked what the guest needed. I booked 1 VIP room and 1 room. couple for the family, Le Tan asked everyone to go to the counter like taking roll call. When going to room 503, the magnetic card could not be opened and had to ask the receptionist to change another card. In the VIP room there is a bathtub with a sprinkler system, but when When it turned on, there was a short circuit, the power turned off, so the electrician came in and cut it off. According to the motto, leave it there, so the electrician took it out, no longer using it, the wifi only had 1 bar. Although the 4-star hotel is in the same Muong Thanh system, there is no welcome fruit like Muong Thanh Lai Chau, Muong Thanh Thanh Youth only has 3 stars. Upon arrival, the room is beautiful, the central location is convenient, there is only the Reception service is not as demanding as other Muong bars
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6/9
Response from Property: Dear Guest, Thank you for taking the time to share your feelings about the services of Muong Thanh Grand Dien Bien Phu Hotel. I sincerely regret that I have given you an unpleasant experience. good during your stay at the hotel. I would like to send you my sincere apologies and I commit to immediately working with the relevant Departments to clearly understand the cause, thereby coming up with a plan to improve the quality of our services. hotel, improving the working ability of employees. Once again, thank you and wish you Health and Happiness. Sincerely! Mr. Viet Dung - Hotel Director.
Hhiep vu
Deluxe Double Room
Checked in Feb 2024
Family
1 Reviews
3.5/5
Posted on May 6, 2024
The hotel is a bit old. In general, it's okay
Original TextTranslated by Google
Response from Property: Dear Guest, Muong Thanh Grand Dien Bien Phu Hotel thanks you for taking the time to evaluate and share your feelings about our services. Muong Thanh Grand Dien Bien Phu Hotel is the leading hotel One of the largest private hotel chains in Indochina of Muong Thanh Group. The hotel was rebuilt in 2010 in the central location of Dien Bien Phu City, so it is very convenient for customers to travel, visit and work. Our hotel staff are very grateful and Appreciating your trust and choice, we will strive every day to perfect our working skills and improve the quality of products and services to bring customers a happy, comfortable and fun experience. memorable. Once again, thank you, wish you good health, happiness and look forward to welcoming you back to the heroic land of Dien Bien Phu and Muong Thanh Grand Dien Bien Hotel. Phu. Sincerely! Dang Viet Dung - Hotel Director.
Thiện
Deluxe Twin Room
Checked in Jun 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jun 12, 2024
Slightly far from the center
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Response from Property: Dear Valued Customers,
Muong Thanh Grand Dien Bien Phu Hotel thanks you for taking the time to share your thoughts about our services.
Muong Thanh Grand Dien Bien Phu Hotel is located in Him Lam Ward, Dien Bien Phu City, 2 to 10 minutes from Muong Thanh Airport and attractions such as Museum, A1 Hill, De Castries Tunnel, Victory Monument... 4km so it is quite convenient for customers coming to Dien Bien Phu for business or leisure visits.
We hope that you had a meaningful time and many happy memories at Dien Bien Phu in general and Muong Thanh Grand Dien Bien Phu Hotel in particular.
Once again, thank you and wish you health, happiness and peace.
Best regards!
Mr. Dang Viet Dung - Hotel Director.
Guest User
Deluxe Twin Room
Checked in Feb 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Feb 14, 2024
Convenient location to tourist attractions
Original TextTranslated by Google
Response from Property: Dear Valued Customers,
Muong Thanh Grand Dien Bien Phu Hotel would like to thank you for taking your valuable time to evaluate the Hotel's services.
Muong Thanh Grand Dien Bien Phu Hotel is located in the center of Dien Bien Phu City, about 3km from Dien Bien Phu airport, from tourist attractions (Victory Monument, A1 Hill, Museum, Decastrie Tunnel...) from 2 to 4km, so it is very convenient for you to stay on business trips or vacations in Dien Bien.
We hope that you will have an enjoyable time with fun and memorable experiences at the heroic historical land of Dien Bien Phu in general and Muong Thanh Grand Dien Bien Phu Hotel in particular.
Once again, thank you for choosing our service and giving us the opportunity to welcome and serve you!
We wish you good health, happiness and peace in the new year!
Best regards!
Managing director
Dang Viet Dung
Guest User
Deluxe Double Room
Checked in Nov 2021
Solo travelers
26 Reviews
5.0/5
Outstanding
Posted on Nov 23, 2021
It's so cute
Original TextTranslated by Google
Response from Property: Dear Guest, Muong Thanh Grand Dien Bien Phu Hotel would like to thank you for taking your valuable time to evaluate the Hotel's services. Muong Thanh Grand Dien Bien Phu Hotel is located in the center of Dien Bien Phu City, very convenient for you to stay on business trips or vacations in Dien Bien. We are very pleased to receive your satisfaction. We hope that you had an enjoyable time with fun and memorable experiences in the heroic historical land of Dien Bien Phu in general. and Muong Thanh Grand Dien Bien Phu Hotel in particular. Once again, thank you for choosing our service and giving us the opportunity to welcome and serve you! We wish you happiness and peace! Best regards! Executive Director Dang Viet Dung
Phil_DW_12
Checked in Jul 2024
Solo travelers
3.0/5
Posted on Jul 3, 2024
I stayed three nights here for my visit to tour the Dien Bien Phu 1954 battle sites. No negatives. Pleasant staff. Good size room with a comfortable bed. Clean. Breakfast selection okay. Fast WiFi. I ate in the restaurant two evenings and the meals were fine. It’s walkable or a short taxi ride to most of the 1954 sites and the museum. If you want a massage then the salon just outside the hotel entrance on the main road is very good.
Response from Property: Dear Mr. Philip, Thank you so much for choosing Muong Thanh Grand Dien Bien Phu Hotel and sharing your review about our service, We are very happy to know that you had a great stay at our hotel, we are always wish to give an interesting and memorable experience for our guests during the time here in Dien Bien Phu - The History City. Your review will motivate our staffs to try harder to provide the best service to our customers. Thank you and we look forward to welcome you back soon. With best regards, Dang Viet Dung (Mr.) - General Manager.
cgg2022
Checked in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 15, 2024
My family and I had the most amazing time in DBP. What a beautiful corner of Vietnam. The hotel is very comfortable with ultra friendly and caring staff. Modern facilities, great service and centrally located. I would highly recommend this hotel to international visitors. We hired their car and driver and we went to the main attractions in the region. It’s such a beautiful place !! Thank you. The manager speaks perfect English and was able to provide us with good recommendations.
Response from Property: Dear Mr. Cesar Guedes Ferreyros, Thank you so much for taking the time to share your review about our hotel with a lot of kind words Our Hotel is located in the center, just 3-4 km far from the hotel to the attractions, so it's convenient to our guest to visit. It's so happy to know that you satisfied with my staffs and service. I hope will welcome you once again in the future Hope your family will have nice time in Viet Nam Best regards!! Dang Viet Dzung General Manager
B T
Checked in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 20, 2024
Best hotel in town among all others by far. Recently renovated rooms and facilities, friendly staff, convenient location, decent breakfast make this hotel a good choice for travelers. Easy access to taxis are also a plus. It has a spa too. Recommended!
Response from Property: Dear Kenyalang, Thank you for taking the time to share your reviews about our service. Our hotel is located in the city center, just 2 to 4 km far from the airport and historical sites, so it is very convenient for tourists when visiting Dien Bien Phu. Hotel staff always welcome guests to the hotel and wish to bring them the most relaxing and comfortable moments. We hope that you had a nice time in Dien Bien Phu city and Mường Thanh Grand Dien Bien Phu Hotel also. Once again, thank you so much for choosing our hotel. Wishing you healthy and happiness! Dang Viet Dung (Mr.) - General Manager.
Curiosity52704493806
Checked in May 2024
Family
5.0/5
Outstanding
Posted on May 27, 2024
My family and I returned to Vietnam to revisit the old battlefield of Dien Bien Phu, which I had heard about from my grandfather. The atmosphere here is great, the atmosphere is festive, the people are great. Roads are also developed but there seems to be a lot of construction going on. The hotel is like a small oasis, quite peaceful and not noisy. The driver was quite interesting, he used google translate. Although both sides did not communicate directly, I found him quite cheerful, friendly and very affectionate. I appreciate your flexibility.
Response from Property: Dear Guest, Thank you so much for choosing Muong Thanh Grand Dien Bien Phu Hotel and sharing your review about our service, We are very happy to know that you had a great stay at our hotel, we are always wish to give an interesting and memorable experience for our guests during the time here in Dien Bien Phu - The History City. Your review will motivate our staffs to try harder to provide the best service to our customers. Thank you and we look forward to welcome you back soon. With best regards, Dang Viet Dung (Mr.) - General Manager.
asiacentury2000
Checked in Mar 2024
Couples
3.0/5
Posted on Mar 27, 2024
I had stayed at other Muong Thanh locations in Việt Nam and was happy with my choices. However, the Dien Bien Grand location did not meet my expectations despite the fact that it was on the higher end in town. My room smells musty as if it had not been occupied for a long time. The musty odor only evaporated after a few hours with the AC on. The pool appeared unused and the pool water did not look inviting. Breakfast was supposed to be from 6:00 until 9:00. My wife and I came to breakfast around 6:45 on both days yet most of the food were already taken by large tour groups (the hotel was fully sold out during our stay.) We thought that surely food will be replenished since breakfast was still being served for another couple of hours. We were wrong. Of course, there was still food but it consisted of items that no one wanted. I do not blame this on the staff. It must be the management and hotel policy. I have had better breakfast at less expensive hotels in Việt Nam.
Response from Property: Dear Sir, Thank you so much for your time and feedback, I would be very grateful if you accept my sincere apologies for the poor experience you had during your time in our hotel. We commit that your valued feedback will be immediately forwarded to F&B Department and Technical Department with carefully checked for processing to improve the quality of food, breakfast buffet and customer service. Once again, Thank you very much, Best regards! Dang Viet Dung General Manager
Michael B
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 18, 2024
I have stayed at the Muong Thanh Grand hotel in Dien Bien Phu on many occasions. The staff are always polite and professional and the services are great. There is a swimming pool, conference centre, restaurant, breakfast included if required and hotel is close to many of the historical sites. It is always a pleasure staying here and I will do so again before this year ends.
Response from Property: Dear Michael, Thank you so much for choosing our Hotel and writing feedback about our service, It's our honor to know that you are satisfied with the hotel's services, Our Hotel is located in the city center and closed to so many historical sites as A1 Hill, Victory Monument ..., Mường Thanh's Staffs are always willing to welcome and serve our guest. Your review will motivate our staffs to try harder to provide the best service for our customers. Thank you for your time and we look forward to welcoming you back soon. With best regards, Dang Viet Dung - General Manager
Guest User
Checked in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 1, 2024
We spent a night in this typical modern Vietnamese hotel in down town Dien Phu. The service was good and we had large comfortable bed in a good sized clean double room with all the necessary amenities. Unfortunately our experience was somewhat marred by a nearby disco noise at night and the water in the shower got cold quickly. The hotel itself was quiet and the restaurant even quieter but we did have a good evening meal and breakfast with plenty of choice of both European and Asian food. A good place to stay if you are in Dien Phu.
Response from Property: Dear Sir/Madam, Thank you for your feedback. I sincerely apologize for the problems you encountered during your stay here. This is by no means a comment we would like to see, I guarantee that I will consider each point you raise. Thank you for choosing our hotel, we hope to have another opportunity to serve you well. Muong Thanh Grand Dien Bien Phu Hotel Bui Quynh Trang (Ms.) Deputy General Manager