Reserva Privada Mashpi, Mashpi, Distrito Metropolitano de Quito, Pichincha, 150150, EcuadorSee Hotel Details
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1 night
Guest Reviews
9.6/10
Amazing
42 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.6
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All reviews(42)
Positive reviews(39)
Reviews with photos/video(19)
Negative reviews(1)
cedricbZ3750UJ
Stay Date Jul 2025
Couple
10/10
Outstanding
Posted on Aug 4, 2025
The most amazing experience in my life. Beautiful hotel, fantastic staff and service and a fantastic guide who took us around the rain forest. So glad I experienced it.
6/50
Response from Property: Dear guest, Thank you so much for your wonderful words! We’re truly honored to know that your time at Mashpi Lodge was one of the most amazing experiences of your life. Our team, from the hotel staff to the passionate guides, is dedicated to creating unforgettable moments in the heart of the rainforest. We’d love to welcome you back for more adventures in nature’s embrace. Warm regards, Mashpi Lodge
Roger S
Stay Date Jun 2025
Couple
10/10
Outstanding
Posted on Jul 1, 2025
What a fantastic lodge up in the sticks of the Quito cloud forest. Loved every minute there. Great birding and the butterfly breeding area is amazing. Special thanks got top all the staff there but especially in the restaurant Fabricio, Jorge, Xavier, and our guide Andreas who was great at his job and so knowledgable. Would have liked to see some bird feeders closer to the lodge but maybe that would spoil the enjoyment of tracking the them. The cable car and bike ride (Dragonfly) also fantastic to see and do across the forest canopy. All incredible , thanks again for a great 3 nights there. Roger and Denise Sargent.
6/49
Response from Property: Dear Roger and Denise, Thank you so much for your heartfelt review! We're delighted to hear that your experience at Mashpi Lodge was so memorable—from the breathtaking forest adventures to the incredible birding and our butterfly sanctuary. It’s wonderful to know that the Dragonfly, the cable car, and your time with our dedicated team made your stay truly special. We’ll be sure to pass your kind words along to Fabricio, Jorge, Xavier, and Andrés—your appreciation means the world to them. Your suggestion about bird feeders is noted and appreciated as well. We hope to welcome you back to the Chocó Cloud Forest for more unforgettable moments! Warm regards, Mashpi Lodge
JanH515
Stay Date Oct 2025
Couple
10/10
Outstanding
Posted on Nov 2, 2025
Mashpi lodge is a fabulous place, a unique hotel with rooms looking out to the rainforest. Gabriel our naturalist guide made great efforts to make sure we saw as much wildlife as possible, seeking out creatures and birds in both day activities and night walks, we had such a varied and fun experience at Mashpi. The hotel staff were so helpful and the food was very good with great service to match. A superb experience.
Response from Property: Dear Jan, Thank you so much for sharing your kind words! We’re delighted to hear you had such a memorable experience at Mashpi Lodge. Our team — especially Gabriel and our naturalist guides — are truly passionate about showcasing the incredible biodiversity of the cloud forest and ensuring each guest enjoys a unique and inspiring stay. We truly appreciate your feedback about our service and cuisine as well. It was a pleasure hosting you, and we hope to welcome you back for another adventure soon! Warm regards, Mashpi Lodge
daniel w
Stay Date Sep 2025
Couple
10/10
Outstanding
Posted on Oct 22, 2025
Anddy was a fantastic travel advisor and secured us a great deal, as well as support before and during our stay. We had a fabulous time at Mashpi Lodge, with special mention to Santiago, Sharon, Nestor, Darwin and Edgar. The whole experience exceeded our very high expectations. Mashpi really is a very special place. The Dragonfly is a must and we thank Anddy for including this within our package.
Response from Property: Dear Daniel, Thank you for your wonderful review! We’re thrilled your stay at Mashpi Lodge exceeded expectations and that our team, including Santiago, Sharon, Nestor, Darwin, and Edgar, made it so memorable. We’re glad Anddy could assist with your arrangements and include The Dragonfly in your package. We look forward to welcoming you back for more unforgettable moments! Warm regards, Mashpi Lodge
KellyP1962
Stay Date Sep 2025
Solo traveler
10/10
Outstanding
Posted on Oct 7, 2025
Mashpi Lodge is an amazing place! I went to enjoy the Cloud Forest, thinking I would just sit and relax, but there were so many activities that I ended up doing several things and enjoyed them all! The place is immaculate, the service is fantastic, the food was delicious and the staff were professional and friendly. Several individuals stood out from my stay: Fernando, Lizardo and Edison being among the many people that went out of their way to make my stay more enjoyable. I highly recommend this place!
Response from Property: Dear Kelly, Thank you for sharing your experience! We’re thrilled to hear that your stay at Mashpi Lodge exceeded your expectations and that you were able to enjoy so many activities in the Cloud Forest. We’re glad you found the lodge immaculate, the food delicious, and our team both professional and friendly. Fernando, Lizardo, Edison, and the rest of our staff will be delighted to hear your kind words! Your recommendation means a lot to us, and we hope to welcome you back soon for another unforgettable adventure. Sincerely, Mashpi Lodge
Ana M
Stay Date Sep 2025
Traveling with friends
10/10
Outstanding
Posted on Oct 3, 2025
Not only was the lodge and surrounding area gorgeous but the service and attention to detail amazing. The room, services and food first class. Our waiter and guide made the experience incredible as did the entire staff at Mashpi. Highly recommend this place.
Response from Property: Dear Ana, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay at Mashpi Lodge, from the gorgeous surroundings to the first-class rooms, services, and food. We’re especially glad that our team — including your waiter and guide — helped make your experience unforgettable. Your recommendation means the world to us! We hope to welcome you back soon for another incredible adventure. Sincerely, Mashpi Lodge
josearias84
Stay Date Jul 2025
Family
10/10
Outstanding
Posted on Aug 19, 2025
Truly a unique experience in one place where you can be in touch with nature across a rain forest, Cloud forest and tropical forest
Response from Property: Dear Jose, Thank you for your kind words! ✨ We’re delighted to know your stay at Mashpi was such a special and memorable experience. Your connection with nature is exactly what we hope every guest takes with them. Warm regards, Mashpi Lodge
Guest User
Stay Date Jan 2026
Other
10/10
Outstanding
Posted on Feb 11, 2026
Mashpi was magical. Beautiful lodge, fantastic staff and exceptional dining. Environment was amazing, activities were great. Guides were fantastic. Saw so many beautiful birds and sites. Highly recommended. Would love to return.
Guest User
Stay Date Jan 2026
Other
10/10
Outstanding
Posted on Feb 10, 2026
Andy did a fantastic job planning our Ecuadorian adventure. I highly recommend Andy Males. The trip was well planned and there were no problems.
Guest User
Stay Date Jan 2026
Other
10/10
Outstanding
Posted on Feb 10, 2026
Our trip to Mashpi was FANTASTIC!! From the time we arrived to departure, we were totally taken care of in every way! I have never in my 62 years had such AMAZING service in dining, tours/adventures, accommodations, guides, and travel assistance!! I/we have stayed at ***** star resorts, and did not receive that kind of care. We had such an incredible time at Mashpi - everything was perfect! I have to comment on how delicious the food was, and the wonderful fresh fruits & vegetables that were available on top of the menu choices! This place is a once in a lifetime total experience that we will treasure always!! I also must comment that we had many parts to our trip to Ecuador & Galapagos, and Anddy Males organized & detailed everything seamlessly!! From transportation from the airport (12:30am) to the Hilton Colon, to/from Mashpi to Casa Gangotena, the Old Town/Middle of the World tour, and to the airport to Santa Cruz… all was lined up! He was super to work with, and went above & beyond communicating, emailing, texting, and phone conversations to make our trip perfect! I can’t find the words to express my sincere gratitude to Anddy!! He was a pleasure to work with, and will definitely look to him for our next adventure! Thank you, thank you, thank you Anddy!!
Guest User
Stay Date Jan 2026
Other
10/10
Outstanding
Posted on Feb 10, 2026
Great hotel. It was beautiful inside and out. The service was some of the best anywhere. The activities were great and well planned. The food and drinks were wonderful.
Pioneer434990
Stay Date Jul 2025
Family
10/10
Outstanding
Posted on Aug 6, 2025
Staying at Mashpi Lodge was absolutely amazing experience From the moment we arrived we felt like on different planet Everything about the lodge was perfect , beautiful rooms exceptional food and stunning nature around. All the staff and guides were always ready to help us with anything we needed. On walks through the Mashpi cloud forest guides would answer all our questions about all the animals . Our family had such a nice time in Mashpi. Especially thanks to Anddy from the office who helped us to organise our stay planning. As we were travelling from Australia not knowing much about beautiful Equador. Thank you Mashpi for beautiful memories for our family
6/9
Response from Property: Dear guest, Thank you so much for your kind words! We're thrilled to know your family had such a memorable experience at Mashpi. We'll make sure Anddy and the team see your lovely message. It was a pleasure to be part of your adventure in Ecuador — we hope to welcome you back someday! Warm regards, Mashpi Lodge ✨
Guest User
Stay Date Jan 2026
Other
10/10
Outstanding
Posted on Feb 1, 2026
We were immersed into a beautiful cloud forest at Mashpi. Our transfer from Hotel Casa Gangotena went on time. The roads were a little wet with the small amounts of rain. Our guides met us with a refreshing ginger pineapple welcome drink. We gad a delicious lunch snd then the first hike. Over the next two days, we had hours of green lush forest and hundred’s of butterflies and birds. Our waiters were excellent especially Dalton. The entire staff focused on our safety and enjoyment. (This is a second review because our first didn’t post).
Guest User
Stay Date Dec 2025
Other
10/10
Outstanding
Posted on Jan 25, 2026
The Mashpi experience is one not to be missed! We had a variety of activities…the walk in the river, refreshing dip in the waterfall, riding the Dragonfly gondola, a visit to the life center and the hummingbirds area. Truly one of the best experiences. Our guide Jacky was fun, caring and very knowledgeable! She made sure we had the best time and had lots of facts too! Highly recommend…the restaurant is Michelan for 2025. Again outstanding variety and preparation. Thanks for the great time!
William S
Stay Date Jun 2025
Family
10/10
Outstanding
Posted on Jul 22, 2025
We had such an amazing time visiting your lodge. Our guides, Fernando and Nixon were incredible. They were so patient with my children. It’s such a beautiful place. Hiking around and seeing the animals was such fun thank you so much for having us.
Response from Property: Dear Will, Thank you for your kind words! We're so glad you had a wonderful stay and that Nixon and Fernando made your visit special. It means a lot to our team to know their efforts are appreciated—especially with younger guests! We hope to welcome you and your family back to Mashpi Lodge soon. Warm regards, Mashpi Lodge