Guest User
December 31, 2023
My experience at Hotel Cidade Du Diu was far from satisfactory. The reception staff displayed a shocking level of misbehavior, making the check-in process an unpleasant ordeal. Adding to the disappointment, the hotel's location is inconvenient, a whopping 7 km away from Nagoa Beach, making it a poor choice for those seeking a beachside stay. The culinary aspect was another letdown; both the quality and taste of the food at their restaurant failed to meet even basic expectations. It seems the chefs are in dire need of some inspiration or perhaps a cooking class. Furthermore, the majority of the staff lacked basic ***ners and failed miserably in customer interaction. It's disheartening when the people responsible for guest satisfaction are not equipped with the essential skills to make one feel welcome. In conclusion, my advice would be to explore other hotel options in the area. Hotel Cidade Du Diu has significant improvements to make across various aspects of their service.