I stayed at Hanting Hotel and noticed a smoke smell. Initially, there was no smoke, but after the AC ran for a while, I started to smell it. Shortly after lying down on the bed, something pricked my foot. I checked to see what it was, and to my surprise, it was a nail clipping. I called the front desk to ask for a room change. They told me I had already checked in several hours ago and would charge me a cleaning fee, asking why I didn't report it earlier. I explained that I didn't notice the smoke smell until the AC had been on for a while. The front desk was unreasonable and blamed me. I also told them about being pricked by a nail, but they just kept insisting that the sheets are changed for every guest, implying I was making it up. Fine. I calmly explained the situation, but you thought I'd just let it go, right? When I asked for compensation, the hotel offered two bottles of water. Honestly, I don't like to argue, and I'm not that cheap. I'm gladly giving you a negative review for free, and I'll slowly write bad reviews for my previous bookings with you too 👏👎. So, don't mess with polite guests, understand? I won't be staying here again. Goodbye.
PS: I have photos of the stranger's nail clipping that pricked me on the bed. I threw it on the floor and took evidence for Ctrip customer service. They said I could take photos on the floor so I wouldn't mess up the bed again.
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