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Dongguan MCB Lake Hotel Guest Reviews
4.5/5
Good
722 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(722)
Positive reviews(683)
Reviews with photos/video(178)
Classy environment(202)
Great swimming pool(125)
Perfect for kids(36)
Delicious breakfast(33)
Friendly front desk staff(32)
Delicious buffet(9)
Secluded lake view(6)
Clean pool(5)
Negative reviews(39)
Denzil Jr.
Deluxe Mountain-view Twin Room
Checked in Jun 2024
Travel with friends
19 Reviews
5.0/5
Outstanding
Posted on Jul 23, 2024
I had the pleasure of visiting the Dongguan MCB Lake Hotel initially with colleagues and later returned with my family for another fantastic experience. The rooms were clean and comfortable, the staff members were friendly and accommodating, and the highlight was the spacious and enjoyable swimming pool. We especially loved the indoor jacuzzi pool, adding to our relaxation and enjoyment. My family had a wonderful time and felt completely relaxed during our stay. We are looking forward to returning to the Dongguan MCB Lake Hotel in the future.
Hyowoo
Deluxe Lake-view Suite
Checked in Aug 2024
Couples
2 Reviews
3.2/5
Posted on Nov 17, 2024
Great location and wonderful outdoor pool but they require swimming cap. Avoid going to this one if you mind wearing swimming cap in the pool for a holiday vacation.
YANGGARY
Deluxe Lake-view Queen Room
Checked in Apr 2024
Family
5 Reviews
4.0/5
Very Good
Posted on Apr 15, 2024
There are many mosquito inside room and outside. And outside swimming pool doesn’t open.
Guest User
Superior Room - Courtyard-View (2 beds)
Checked in Feb 2024
Family
4 Reviews
4.0/5
Very Good
Posted on Feb 8, 2024
This is a very nice hotel for families as it is very child friendly. We went in winter so couldn’t use the outdoor pool but it looked nice. The indoor pool, although in another building, was clean and big, with a pool for the baby. The peacocks outside were amazing! My baby loved them. The only downside was that at breakfast, the highchair was very dirty. I had to clean it myself.
Phenom
Classic Room (Double bed)
Checked in Dec 2023
Family
37 Reviews
5.0/5
Outstanding
Posted on Dec 23, 2023
It’s located close to the mountain, and there a lot of peacocks. The rooms are spacious and modern.
Anonymous User
Classic Room (Double bed)
Checked in May 2023
Family
7 Reviews
2.7/5
Posted on Aug 3, 2023
We stayed here for a night and honestly we won't be back. The place is gorgeous, the swimming pool is awesome, there are some very cute peacocks around the hotel, posing for photos, but the staff was terrible. The staff at the reception was very disrespectful. We had called in advanced to ask if we could bring our bikes inside (we went to dongguan to attend a triathlon race) and they told us yes. Once we got there, the reception staff told us to take the bikes out, the couldn't come in the property. We had to fight a bit in order to bring our bikes inside. Also, our room was supplied with only hand cream, no shampoo nor body wash. Maybe it was an honest mistake but when we called the reception for help they just hung up on us. Several times.
The location is bad. In the middle of nowhere, which can be good, but not if you don't have a car. Also there is a water park just outside the hotel so there's tons of traffic every single afternoon. Very noisy.
Sri Wulandari Rahayu
Deluxe Lake-view Room
Checked in Oct 2024
Family
3 Reviews
4.0/5
Very Good
Posted on Nov 25, 2024
Good Place to stay
Erik Karl
Classic Room (Double bed)
Checked in Jun 2023
Solo travelers
13 Reviews
4.5/5
Great
Posted on Jul 3, 2023
This is the fourth time I’ve stayed at this hotel. Great location in Dongguan with one of the best pools in the city. The breakfast and hotel restaurant are decent quality as well.
W
Superior Room - Courtyard-View (2 beds)
Checked in Jun 2023
Travel with friends
58 Reviews
1.5/5
Posted on Jun 3, 2023
No one even cleaned the room. We stayed two nights. You don’t do daily cleaning? You don’t even make the bed? The room is extremely outdated. The toilet seat is from 20 years ago and filled with yellow epoxy resin and looks disgusting. The only good thing is they have a massive pool.
Jacksjollies
Classic Room (Double bed)
Checked in Jun 2023
Travel with friends
43 Reviews
3.2/5
Posted on Jun 20, 2023
The pool is exceptional but the hotel is dated and doesn’t smell very good. Needs revamped.
Guest User
Classic Room (Double bed)
Checked in Nov 2023
Business travelers
29 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2023
Nice hotel, but restaurants close before 21:30
Guest User
Classic Room (Double bed)
Checked in Feb 2023
Business travelers
14 Reviews
1.0/5
Posted on Mar 12, 2023
When I go to business trip I often to stay this hotel and if I have customers arranging them too however this time I am not happy with hotel conditions. The room has very heavy smells and furnitures are old. no any Western restaurant. The hotel is under construction, I hope that they can change room’s furniture too.
Guest User
Deluxe Mountain-view Twin Room
Checked in Oct 2023
Family
4 Reviews
4.2/5
Very Good
Posted on Oct 30, 2023
No better place to relax with your family
Dmytro_wanderer
Classic Room (Double bed)
Checked in Jun 2023
Couples
16 Reviews
4.7/5
Amazing
Posted on Jun 5, 2023
Amazing swimming pool, spacious room, comfortable bed, bathtub
Sego Innocent Mokgothu
Superior Room - Courtyard-View (Double bed)
Checked in Jun 2022
Travel with friends
14 Reviews
5.0/5
Outstanding
Posted on Jul 6, 2022
Rebecca and Naomi gave us excellent customer service at the front desk. Helped with taxis, COVID-19 tests, and overall everything and anything about the resort and hotel.
We enjoyed our stay here because of the service this hotel gave us. “Foreigners” friendly and staff do speak English for visitors convenience.
We enjoyed the big swimming pool. Swimming pool was and is family, couples, adults and children-friendly. Plenty of lifeguards around to assist and take care of swimmers. A few floaters and volleyball space to enjoy in the pool.
Great hotel and a stone throw away from the city centre and buzzing nightlife clubs and pubs. Between 10-15 mins drive.
See you next time.
Response from Property: Thank you for your stay and positive feedback ! Glad to bring good time for your travel.Your appreciate giving us a great encouragement, we will continue to maintain enthusiasm and make every guest enjoy their stay, looking forward to your visit again!