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Vienna International Hotel (Dongguan Chang'an North Station, Guangdong) Guest Reviews
4.8/5
Excellent
461 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(461)
Positive reviews(453)
Reviews with photos/video(52)
Friendly front desk staff(40)
Awesome amenities(33)
Large rooms(28)
Classy environment(23)
Delicious breakfast(20)
Easy to get around(16)
Convenient parking(10)
Would stay again(6)
Negative reviews(8)
路過的書生
Deluxe Room (2 beds)
Checked in Oct 2024
Family
24 Reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
There is great place and near bus station. I think i will go again
Response from Property: 尊敬的賓客,您好!很感謝您對小維的信賴與支持,收到您的五顆小星星小維很激動,一直以來您的滿意是小維繼續前進的最大動力,小維一定更加努力做好服務與品質,小維在此期待您的再次光臨哦!
Guest User
Standard Room (2 Beds)
Checked in May 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on May 23, 2024
Everytime come over this area, this is the only place that I will stay. No others place is better than here in term of every things. I like the gym here as well as the clothing washing room.
Response from Property: Hello! Thank you very much for your support and kindness to the Vienna International Hotel Dongguan Chang'an North Station. Thank you for your thoughtful feedback amidst your busy schedule. We will continue to work hard. If there are any special promotions in the hotel recently, you can contact the store, and the hotel will have a specialist to serve you. Thank you again for your support and evaluation. All staff of the Vienna Chang'an North Station are looking forward to your next stay, and we wish you a happy life!
Guest User
Deluxe Double Room
Checked in Jun 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jun 12, 2024
Stay into this hotel a few years ago and was surprise the room i stay was cleaner & hygiene then my previous visit :-)
Bed & pillow looks new to me with no cigarette smell ( i am a non-smoker and allergy to that). Waster pressure was great and hotel staff was very friendly and efficient during check in and out.
Response from Property: Hello! Thank you very much for your support and kindness to the Vienna International Hotel Dongguan Chang'an North Station. Thank you for your thoughtful feedback amidst your busy schedule. We will continue to work hard. If there are any special promotions in the hotel recently, you can contact the store, and the hotel will have a specialist to serve you. Thank you again for your support and evaluation. All staff of the Vienna Chang'an North Station are looking forward to your next stay, and we wish you a happy life!
Guest User
Deluxe Suite
Checked in Jul 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2024
Everything fine, helpful service like used in China!
Response from Property: 尊敬的客人您好!看到您的點評小維萬分開心哦~很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為客人服務。舒適、靜謐、温暖、樸實的住宿讓更多的家人和朋友能夠認識我們維也納,歡迎您經常來看看,出行特別方便哦~期待與您再見!
Pangster
Deluxe Double Room
Checked in Nov 2023
Travel with friends
24 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2023
Room is big. Price is reasonable. Close to the bus station and freeway exit.
Response from Property: 尊敬的賓客: 感謝您入住酒店給予評價!很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Guest User
Deluxe Double Room
Checked in Jan 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
The house is clean and tidy;
The lady at the front desk is warm and beautiful. 🌹🌹🌹
Original TextTranslated by Google
Response from Property: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Deluxe Room (2 beds)
Checked in Dec 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2023
The location is convenient, the front desk is very friendly, and the room is very clean. It's worth staying.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Standard Double Room
Checked in May 2024
Booked for others
7 Reviews
5.0/5
Outstanding
Posted on May 11, 2024
The room is clean and has no peculiar smell. The equipment is also very good. The hotel is well maintained. The restaurant has a wide variety of dishes and the waiter has a very good attitude.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Zhou
Standard Double Room
Checked in May 2024
Couples
26 Reviews
5.0/5
Outstanding
Posted on May 10, 2024
The room matches the picture, the hygiene is OK, and the front desk service is also very good👍. I will stay here again if I have the opportunity.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and love for Vienna International Hotel Dongguan Chang'an North Station Branch. Thank you for your thoughtful review despite your busy schedule. We will continue to work hard. There are recent May Day special promotions in the hotel. You can contact the store and the hotel will have a specialist To serve you, thank you again for your support and evaluation. All the staff of Vienna Chang'an North Station Branch look forward to your next stay and wish you a happy life!
Guest User
Standard Double Room
Checked in Oct 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2023
The price/performance ratio is very good. The beautiful woman at the front desk is very considerate and provides breakfast. The room is also very big. I like it very much. I will stay here again next time, recommended👍👍👍👍
Original TextTranslated by Google
Response from Property: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Standard Double Room
Checked in Oct 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Oct 20, 2023
The room is big enough, clean, sanitary, with good lighting, and the environment is very good. It's a comfortable stay. The most important thing is that it's just off the expressway and you can get on the expressway when you go out. The transportation is so convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. We can get your praise. We are deeply honored, and at the same time, we are more motivated to continue to move forward, and hope to have more opportunities to serve you!
Yundongge
Standard Double Room
Checked in Apr 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on May 20, 2024
The hotel is not only clean, spacious and bright, but also has convenient facilities. The waiters are friendly and helpful. Xiao Shi and Xiao Zhou at the front desk also helped me upgrade my room type for free [strong] Parking is free. I am very satisfied with my stay!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Standard Double Room
Checked in Oct 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2023
The room is clean and comfortable, the young lady at the front desk has a good service attitude, and the room has a wide view.
Original TextTranslated by Google
Response from Property: Distinguished guest, thank you very much for choosing to stay at Vienna International Hotel Chang'an North Station Branch and for affirming us. Your support is the source of motivation for us to continuously innovate services and improve quality. We are committed to providing you with a quiet, comfortable and warm business travel living space. Looking forward to your next visit! I wish you a happy life and smooth work! Thanks!
Guest User
Deluxe Double Room
Checked in Nov 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2023
It's big, comfortable, and feels great!
Original TextTranslated by Google
Response from Property: Dear guest: I am very glad that you had a wonderful holiday at the hotel. Your review is the best affirmation and encouragement for our service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Guest User
Deluxe Double Room
Checked in Feb 2024
Business travelers
1 Reviews
4.0/5
Very Good
Posted on Feb 13, 2024
My impression this time was quite bad. The hotel kept the heating on at around 20 degrees Celsius the whole time. The reason was that other guests said it was cold, so they turned on the cooling function at 21 degrees Celsius without knowing it. The higher the temperature was, the hotter it got, and the temperature rose to 27 degrees. The hotel manager's attitude was not very good and he asked me to change rooms or give me a fan to sleep with the window open. He also said that the front desk was so wronged that he would cry, please! I didn’t say she scolded her, why was she crying? Later, the manager explained that he didn’t say that the front desk was wronged. The preface was wrong and the postscript was incorrect. I came to stay in a hotel and in a dormitory. There was no hot water for showering at night, and there were many customers in the morning. Response, in short, it is best for everyone to understand the situation before checking in, so as not to be as annoying as me.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing Vienna International Hotel Chang'an North Station Hotel! We sincerely apologize for not being satisfied with your stay. We hope to have the opportunity to communicate more with you and give us more valuable suggestions. We will do every service aspect meticulously and live up to your high expectations for the hotel! We sincerely look forward to your visit again! Thanks! ^_^