Vienna Hotel (Chashan High-speed Railway Station) Reviews
Vienna Hotel (Chashan High-speed Railway Station)
No. 70, Zhanqian Road, Chashan Town, Dongguan City, Chashan Town, Dongguan, Guangdong, ChinaView Hotel Details
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Vienna Hotel (Chashan High-speed Railway Station) Guest Reviews
4.7/5
Outstanding
703 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(703)
Positive reviews(691)
Reviews with photos/video(108)
Friendly front desk staff(49)
Classy environment(45)
Quiet & comfortable(33)
Easy to get around(31)
Perfect for business trips(25)
Large rooms(18)
Delicious breakfast(13)
Close to train station(9)
Negative reviews(12)
May Lin
Superior Queen Room
Checked in Aug 2024
Solo travelers
7 Reviews
4.0/5
Very Good
Posted on Oct 2, 2024
The hotel is 15 minutes walk away from Dongguan Railway station, if coming out from exit C. Once at the entrance of the lobby, you will be greeted with a grand European look. The room is spacious with comfortable bed, 2 comfortable chairs and great shower with the water pressure that I like. Air conditioner was good especially it is still hot in Dongguan at 30 cels! It also allow pets to visit, which is great, as long one take care of it's hygiene. 😊
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! Your encouragement is our driving force forward, and the hotel will carry out a series of experience optimizations. We look forward to your visit again!
Anonymous User
Superior 2-bed Room
Checked in Sep 2024
Business travelers
23 Reviews
4.5/5
Great
Posted on Oct 27, 2024
Quite close to the station but away from food joints. Clean rooms
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!酒店內提供自助洗衣,茶飲等設施/服務,盡情享受歡樂假期,獲取更多資訊,請關注維也納公眾號。非常感謝您對我們的認可及支持,您的鼓勵就是我們前進的動力,酒店將推出更多優惠活動,期待您的再次光臨!
Vincent Sunboy
Superior Queen Room
Checked in Jun 2023
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Aug 20, 2023
Vienna hotel is amazing. You only need to bring your shirt and pants here. Everything is prepared for you! From the photos, you can see that this hotel provide everything that you needed.
6/7
Response from Property: Thank you for taking the time to give sincere feedback on the Vienna Hotel. Thank you for your trust and recognition of our brand. Your satisfaction is the only criterion for testing our service level. We look forward to your visit again!
Guest User
Superior Queen Room
Checked in Nov 2023
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2023
I always choose this hotel when I come to Dongguan for work. It's convenient, very clean, very good rooms. This is my third time, and I will keep coming back.
Response from Property: Dear, thank you for your detailed evaluation! Meeting Xiaowei is fate, and Xiaowei believes that every encounter in life is arranged by heaven. I am glad that after a brief encounter, it can still bring you beautiful memories. The most sincere blessing style blows to your side, sincere greetings turn into rain, and it floats in front of your window, turning the gratitude of the little masters into thousands of words, praying for eternal happiness for you!
GBE
Superior Queen Room
Checked in Jun 2023
Business travelers
52 Reviews
1.7/5
Posted on Jul 5, 2023
The waiters at the restaurant are like ********. Very rude. Saw a small cockroach during breakfast buffet
Response from Property: Dear guests, hello, I'm very sorry to bring you bad check-in experience, you reflect the restaurant health and service problems we attach great importance to, has the first notify the relevant department for rectification, thank you for your feedback, apologize to you again, I hope you can give us a chance to correct, the hotel staff is looking forward to your next visit
Guest User
Deluxe Room (2 beds)
Checked in Jan 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Feb 27, 2024
The hotel looks simple from the outside but is very clean and tidy inside. You can also buy a lot of authentic snacks nearby. The most important thing is that you can apply to postpone your stay until 3 pm. The guy at the front desk is also very nice. I will stay here again next time~
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! The hotel provides self-service laundry, tea and other facilities/services. Enjoy your happy vacation. For more information, please follow the Vienna official account. Thank you very much for your recognition and support for us. Your encouragement is the driving force for us to move forward. The hotel will launch more promotions and look forward to your visit again!
Congmingbaobeiertama
Superior 2-bed Room
Checked in Dec 2023
Family
13 Reviews
5.0/5
Outstanding
Posted on Jan 11, 2024
It is just a few hundred meters away from Exit C of Dongguan Station. The surrounding area is not a residential area and is a bit deserted, but the room is very satisfactory. It is quite big, clean and tidy, the air is fresh, the bedding and facilities are very new, and the bathroom is divided into wet and dry areas. The hot water is very good and the air conditioner works great. The lobby also has self-service water, snacks, and souvenirs, which is very warm.
Original TextTranslated by Google
Response from Property: Thank you very much for your thoughtful comments. Xiaowei is really touched. I am very glad that you can recognize Xiaowei so much and the room that Xiaowei has carefully prepared for you. I'm very happy to meet you. I hope I can become friends with you so that we can contact you at any time. Xiaowei's service is very attentive, so the guests who live in Xiaowei are the happiest! I can’t say more, Xiaowei, we look forward to meeting you again.