Lavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng Mansion Reviews
Lavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng Mansion
Huanshi East Road 49-51, Tangxia Town, Dongguan, Guangdong, ChinaView Hotel Details
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Lavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng Mansion Guest Reviews
4.7/5
Outstanding
1578 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1578)
Positive reviews(1540)
Reviews with photos/video(134)
Classy environment(175)
Friendly front desk staff(126)
Awesome amenities(102)
Delicious breakfast(98)
Many amenities(55)
Convenient parking(54)
Perfect for business trips(27)
Stayed multiple times(11)
Negative reviews(38)
Joseph Ng SP
Pure Natural Double Bed Room
Checked in Mar 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
Nice clean hotel with new fresh room design.Great bed. Will Visit again !
Martin
Pure Natural Business Twin Room
Checked in Sep 2023
Business travelers
8 Reviews
3.5/5
Posted on Oct 23, 2023
Bad hygiene in bathroom
Guest User
Pure Natural Double Bed Room
Checked in Jul 2024
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Jul 27, 2024
Very satisfied with the hotel room
Not only does the room smell fresh, the infrastructure is new, it also has a musical shower, and the hygiene is also very good.
The hotel has free printing service and free laundry service
Original TextTranslated by Google
Response from Property: The world becomes more beautiful because of love, and people become kinder because of love. We must be kind to life and be grateful for life. Only then will there be love everywhere in the world and life will be better. Welcome to visit us next time. Good Morrow!
Xuyudie
Pure Natural Double Bed Room
Checked in Sep 2023
Booked for others
1 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2023
The environment is elegant, hygienic and clean, the service attitude is good, the price is not expensive, a good choice!
Original TextTranslated by Google
Response from Property: I am a person with good taste, a noble person, and a person who is pursuing. Xiaofeng likes to be friends with me~~Good Morrow!
Guest User
Pure Natural Double Bed Room
Checked in Sep 2023
Business travelers
12 Reviews
5.0/5
Outstanding
Posted on Sep 8, 2023
This is the second time to stay. The room was as clean as last time, and the supplies and decoration were new. The front desk is courteous and considerate. When it rains, the hotel gives guests a small umbrella, which is very considerate.
Original TextTranslated by Google
Response from Property: I am a person with good taste, a noble person, and a person who is pursuing. Xiaofeng likes to be friends with me~~Good Morrow!
Guest User
Queen Room With View
Checked in Oct 2023
Couples
6 Reviews
5.0/5
Outstanding
Posted on Oct 21, 2023
Very satisfied, the environment, facilities and service attitude are very good
Original TextTranslated by Google
Response from Property: Xiaoli said: Youth is accompanied by dreams, which are like poems and paintings, like songs and songs. When chasing the glimmer of dreams, even if the road ahead is full of thorns, we still have to go through hardships and never give up! We have been working tirelessly to provide high-quality, warm and warm service to every guest. Looking forward to your next stay!
Guest User
Pure Natural Double Bed Room
Checked in Aug 2023
Business travelers
3 Reviews
1.0/5
Posted on Aug 21, 2023
Booked on Ctrip Business Travel. This store is really low. I asked the waiter to change the price on the spot when I canceled the order. It was disgusting. This has never happened in Dongguan Nancheng or Shenzhen. This Lavande store in Tangxia Fengteng is really disgusting.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for staying at Lavande Hotel Dongguan Tangxia Tianhong Shopping Center Fengteng Building Branch. Secondly, we are deeply sorry and guilty for your unpleasantness in the hotel. We would like to express our apologies to you. Xiaoli has contacted the platform for rectification as soon as possible. In the future work, Xiaoli will definitely strengthen management to avoid the problems mentioned by the guest officer from happening again! Thank you very much for your feedback. I hope you can give Xiaoli a chance to make changes so that we can better serve you! The hotel is located in Tangxia Town, Dongguan City, where there is a strong living atmosphere. The surrounding shopping malls, food and snack streets, and convenient transportation networks can be said to have everything you need in one step. The South High-speed Railway Station is about 4.2 kilometers away from the hotel, and it only takes 15 minutes to drive ~ Xiaoli looks forward to seeing you again! Lavande, the stop on your journey and your home on the road
Guest User
Pure Natural Double Bed Room
Checked in Nov 2023
Business travelers
17 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2023
Facilities: The facilities and equipment are very complete
Hygiene: The room is very clean, the clothes are large and comfortable
Environment: There are many places to eat around. You can take a walk or something in the surrounding area. The lobby feels very comfortable, clean and tidy.
Service: The front desk staff are very good and dedicated, and the check-in process is very fast.
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Response from Property: "I finally waited for you, but fortunately I didn't give up." I have been looking for people who understand and love Lavande in the vast sea of people. At this moment, only this song can express Xiaoli's mood~~Thank you~~
PRlNCE
Deluxe Queen Room
Checked in May 2023
Business travelers
22 Reviews
1.0/5
Posted on Jul 25, 2023
Let me share a story with you (or is it an accident):
I felt that the hotel toiletries were good. I bought a set at the front desk. I didn't open it immediately after I came back. I opened it some time ago and found a stack of paper cards inside. I was shocked. I communicated with the hotel and asked me to provide purchase records. The payment was made together with the room rate and there was no separate purchase record. The hotel still insisted on a separate purchase record or invoice. Although the amount was not large, this consumption experience made people feel, well……
Last week, I stayed at another Lavande hotel. I told the front desk about this matter and showed them the pictures. The front desk immediately gave me a new bottle. The same brand, two completely different consumer experiences in the two stores. I liked the other Lavande and basically booked a stay at the other one.
Original TextTranslated by Google
Response from Property: After seeing your comments, Xiaoli has only one thought, that is, I am really sorry because you are unable to provide accurate purchase time and purchase records, and Xiaoli cannot find out the invoice information issued when you purchased the goods. There is nothing I can do to help you. If Xiaoli can find out, she will definitely resolve this request for you immediately. I deeply apologize for bringing you a bad check-in experience. Xiaofeng will implement and train the staff as soon as possible. If you have any inconveniences next time, If you are satisfied, you can call the front desk as soon as possible and Xiaoli will serve you wholeheartedly.
Guest User
Business Queen Room
Checked in May 2023
Business travelers
18 Reviews
4.2/5
Very Good
Posted on May 12, 2023
The service is good, scented tea and warm towels are provided at the front desk.
The environment is quieter as it is not by the window. I don't like the music in the shower, and I don't like the loud background music that must be heard after entering the room. There are no suitable pictures. Here are the pictures to make up the numbers.
Original TextTranslated by Google
Response from Property: After reading my review, Xiaoli’s sky is all black. I’m sorry to bring you a bad stay. Regarding your feedback, the background music belongs to Lavande’s chain standard. The control panel showing the clock on the bedside table and The switch in the bathroom can turn off the background music. You can also connect your mobile phone's Bluetooth to operate the mobile phone to play the music you want to listen to. If you have any questions during your stay, please call the front desk as soon as possible and we will respond as soon as possible. Let me handle it for you. What Xiaoli's family does is service. I hope you can give Xiaoli another chance. Xiaoli will continue to work hard, constantly improve herself, and strive to provide better services to every customer.