Landison Longjing Resort

There is a concierge at the door to guide the check-in, and take the initiative to help with luggage, with a good attitude; When checking in at the front desk, speak kindly, take the initiative to introduce the room location, breakfast location, etc., and actively answer the guests' questions about the hotel or scenic spots; after checking in, the concierge will continue to lead, and will explain the specific facilities and locations of the hotel again midway; The room layout is reasonable, clean and tidy, the air is fresh, the scenery outside the window is beautiful, and welcome snacks or fruits are provided in the room. The breakfast buffet is rich in variety, with fresh ingredients and good taste; The hotel also has an indoor swimming pool, children's paradise, gym and other facilities that can be experienced for free. Both adults and children have a great time; The environment around the hotel is very good. It is built on the mountain and is suitable for walking in the morning and evening. In short, the hotel provided very good services during my stay and it was a perfect stay experience.

The hotel environment is beautiful, the rooms are spacious, and the service attitude is very good. It happened to be my birthday on the second day after I checked in. When I went back to the room at night, I was pleasantly surprised to find that the hotel also sent a cake card. It was really heartwarming, thank you very much! There is also a la carte restaurant that is delicious and the price is reasonable. It is a very nice hotel and a very happy stay experience.

Regarding food and beverages: Check in at noon on July 1, and eat lunch in the restaurant. The dishes are not bad, but the level of the waiters is completely inconsistent with that of a five-star hotel. The weather was very hot, the waiter poured boiling water and told to change to lemon ice water, but the waiter filled the glass with boiling water and turned away. I thought she would bring a glass to refill it, but she left. I really don't know how the five-star hotel trains, the good holiday mood is drowned by such a cup of hot water. About the hardware: the facilities are outdated, not as good as Dongyang Garden Radisson, the gate is not clear about the hotel lobby sign, only the guest room/dining lobby is written, as a first-time stay, of course I chose to open to the dining lobby, but it turned out to be wrong. Praise the housekeeping department, the child forgot a pair of slippers, and called to inform them of the omission.

Bringing children to check in during the Dragon Boat Festival, I can’t help but complain. First of all, the package is very cost-effective. Scenic spot tickets plus two nights of hotel tickets are very convenient. After the front desk is activated, you just need to swipe your ID to go anywhere. Then I would like to praise the security guard at the entrance of the hotel for helping to hold the umbrella, open the door, and carry the luggage, which is relatively in place. Then I started complaining. First, we were arranged in a very far room, almost at the end of the corridor, and the front desk didn't even say hello to me in advance. As shown in the picture, we walked three sections of the corridor to have breakfast, and we didn't want to at all. Go back to the room to get things, too far, no view, pure corridor. The second is sanitation. There are urine stains on the toilet. It must have been used by someone in front of me, and there was hair on the bed. We put up with it, wiped it and threw it away. The next day, there was a quarrel in the hall. It turned out that there were two pieces on the bed sheet. Big blood stains, no one at the hotel to deal with, made me worry if our sheets were really changed. The third room has a balcony. Outside the balcony is the driveway. If there is a car passing by, there will be a sound. If a bus starts and stops there, there will be a resonance sound. Fourth, the parking is chaotic. There is no underground garage. When you come back late at night, you have to park far away on the hillside, and it is raining. In addition, the room is far away, which makes the experience very bad. Breakfast is so-so, everything is basic and of average quality. I was not very satisfied at first. When I checked out, I found that there was a small gift in the lobby. I thought it was a gift for a child. Later, a staff member asked me where to book a room. I need a five-star review to give a gift, so I said I don’t want to give it Five-star praise, and even want to give a bad review, the staff only said good things, don't they even want to hear the reason for the bad review? If I have the opportunity to come to Hengdian again in the future, I probably won't choose this hotel.

I came to Hengdian for a self-driving tour with my girlfriend. I read that this hotel is the best hotel in Hengdian, so I booked this hotel. Driving into the manor feels that everything is fine, just like the official publicity picture, the manor environment and architecture are of great value, and the manor is also very large. The sun was very hot that day. We turned around and couldn't find an underground parking lot for passengers. We only saw an underground parking lot for employees. There was no receptionist on the ground to ask questions. In desperation, we had to act like other tourists. Parked the car in the circular aisle next to the first large building like that, and then entered the building with two luggage bags. What makes people a little devastated is that this is not the hotel front desk where you check in. After finally finding someone to ask, I learned that it takes a long way to get there. We had no other choice, we had to brave the scorching heat and carry our luggage bags to walk around, turn around and turn around, and finally found the "service desk"... Compared with the slightly luxurious architecture and environment outside the manor, the interior of the manor hotel's rooms, whether hard or soft, seems somewhat mismatched. They are relatively ordinary rooms, but they are not bad at all. What is really unacceptable is still their service. We wanted to order something to drink. We called the room landline several times to the front desk and the food and beverage department, but no one answered. We had no choice but to order ** takeaway to solve the problem. As for the restaurant supporting the hotel, it is even more unacceptable. The name is Miyue Restaurant. This restaurant is the only restaurant in Radisson on weekdays (the front desk told us that the buffet is only available on weekends). We went there at 8 pm. The restaurant hall is not big, and there is only one table eating. The two of us are 8 At 10:00, I ordered three dishes and one soup by scanning the QR code, but I waited and waited until 8:40 and no dish was served. Urging the waiter, the waiter called the kitchen and began to urge the food. At this time, the kitchen actually informed that there was no dish (ribs). This is the first time I have encountered such a situation that it took half an hour to place an order before being informed that there was no food, and it was still in a high-end hotel. Restaurant, so when the waiter came to tell her about this problem, the waiter was stunned for a moment and then asked me: "Then we have only one chef in the entire kitchen today, and we can't do anything if we are too busy. What are you thinking now?" So, return it or change it?" The whole service experience was speechless. The main course was finally served at 8:45, and the soup was served at the end of almost 9 o'clock. As a Cantonese restaurant, the soup was not served until the end of the meal, um. But one thing to say, his bread curry chicken is not bad, and it is very cheap. Generally speaking, the subjective feeling is that the signboard of this restaurant and Radisson Hotel does not match. Finally, the most serious problem in my opinion, and the main reason why I didn't comment until today, is that the bed is not clean! After leaving the hotel, my girlfriend started to have many small rashes on her back. At first we thought it was prickly heat, so we simply applied some prickly heat powder, thinking it would be fine after a few days of cooling down. But I didn't expect that after three days, the rash grew more and more, and it grew bigger and bigger. I had to go to the dermatologist... I slept in short sleeves, and my girlfriend slept in underwear, so I seriously suspected that the sheets were not good enough. clean cause! ! From the time I booked this hotel with full of joy to now, I feel a little uncomfortable because of the service experience of a hotel. Let me share it for your reference!

來橫店玩住宿選這家酒店是很不錯的選擇，他的地理位置很適合開車自駕遊，定的是大床房，酒店前台服務很不錯，還主動為我升級了房型，酒店還有奉茶服務，為辦理入住的客人主動提供茶水，得知我有遊玩計劃，大堂經理好像是姓盧，主動向我介紹了各大景區，由於出行時間短，衹能玩一兩個景區，並推薦我買一日遊套票，這樣比較划算，辦理完入住，禮賓主動上前帶我到房間，房間衞生環境都不錯，早餐種類也比較豐富。

1..前台的服務好，辦理入住快。 2..房間整體衞生乾淨，細節到位，床很舒服，床墊舒適，房間設施齊全，床很舒適，房間智能控制，還幫免費延時退房，非常讓人滿意。水壓大，出水快，水温舒適，洗澡舒服，網速快。 3.辦公方便，停車方便，位置很好。 4.很滿意的入住體驗，大廳很大，環境很好。

趁着休息我一個人出來玩，聽説橫店的各個景區都很有看頭，於是來到橫店，結果被住哪個酒店難為住了，於是在千挑萬選之後最終選擇了雷迪森大酒店，剛到雷迪森大門口映入眼簾的整體非常的宏大好像是個莊園，風景也是很不錯看着讓人心曠神怡，酒店整體也很大和迷宮一樣，不過工作人員非常負責，帶着我去房間,去房間的路上也是和我介紹有哪種各些娛樂設施，我問的各種問題也是第一時間給我滿意的回答。到了房間也確實沒讓我失望，房間很大，佈局也很舒服，價格也很合適，如果下次有機會一定再來雷迪森大酒店