franksowner
January 20, 2024
Frankly speaking, this is the worst Jinjiang Inn I have ever stayed at. The bad thing is the service. First, I drove to the door at night and made countless calls but no answer. I had to park illegally, go into the store and ask again. Then I walked around in circles and finally parked the car. Of course, this may be because there was no good handover with Ctrip. , the phone number is wrong. Secondly, disposable slippers and toiletries were given by the front desk when checking in. When I got to the room, I found that there were only slippers and no toothbrush or toothpaste. I wanted to call and ask, but the phone was broken, so I had to go down and ask. The waiter said I forgot to give it to me just now, so he gave me another set without any apology at all, just as a matter of course. Finally, I would like to ask, will the store or Ctrip handle this unpleasant experience for customers? Or is it just showing off?
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