Reviews of IntercityHotel Dortmund

Response from Property: Dear Guest,Thank you very much for your wonderful review and for awarding us a perfect score.We are delighted to hear that you found our hotel comfortable and appreciated the services we offer. Positive feedback like yours is a great motivation for our entire team.We truly appreciate your kind words and hope to welcome you back to IntercityHotel Dortmund again soon.Kind regards,Ricky KrauseHotelmanagerIntercityHotel Dortmund

Response from Property: wow, thanks for your great review!

Response from Property: Dear Guest,Thank you very much for your review and for sharing your impressions of your stay at IntercityHotel Dortmund.We are pleased to hear that you appreciated our convenient location close to the main train station and that you had a comfortable stay with us. It is also wonderful to know that you enjoyed the complimentary lemon water in the lobby as well as the amenities provided in your room, such as bottled water and the electric kettle.We truly value your feedback and are delighted that these details contributed positively to your experience. We hope to welcome you back to Dortmund and our hotel again in the future.Kind regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund

Response from Property: Lieber Gast,vielen Dank für Ihre tolle Bewertung und die lockeren, sympathischen Worte 😊Es freut uns sehr, dass Sie ein schönes Wochenende bei uns hatten und mit unserem Hotel zufrieden waren. Noch mehr freut uns, dass Sie bei Ihrem nächsten Dortmund-Besuch wieder bei uns „pennen“ würden 😉Wir freuen uns schon darauf, Sie erneut im IntercityHotel Dortmund begrüßen zu dürfen.Herzliche GrüßeRicky KrauseHotel ManagerIntercityHotel Dortmund

Response from Property: Dear Guest,thank you very much for your outstanding 10/10 review! 😊We are delighted that you enjoyed our excellent location and rated all areas of your stay so highly. At the same time, we appreciate your understanding regarding the initial issue with the room key and elevator access – we’re glad our team was able to resolve it quickly for you.Your kind words are a great motivation for our entire team.We hope to welcome you again soon at IntercityHotel Dortmund.Kind regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund

Response from Property: Dear Guest,Thank you very much for sharing your positive feedback about your stay at IntercityHotel Dortmund.We are delighted to hear that you found our hotel clean, conveniently located near Dortmund Hbf, and that you enjoyed the spaciousness of your room. Your kind words mean a lot to our team, and we will gladly share your compliments with them.We look forward to welcoming you back on your next visit to Dortmund.Best regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund

Response from Property: Dear Abo Obeida,thank you very much for your kind words. We are delighted that you enjoyed our modern and newly renovated hotel as well as the central location and views. It is wonderful to hear that our team’s politeness contributed to your stay. We hope to welcome you back to Dortmund again soon.Best regardsRicky KrauseHotel Manager IntercityHotel Dortmund

Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your stay at IntercityHotel Dortmund.We are delighted to hear that you appreciated our convenient location directly next to the main train station. Being centrally located and well connected to public transportation is one of the advantages we are pleased to offer our guests.We hope you had an enjoyable stay overall and would be happy to welcome you back on your next visit to Dortmund.Kind regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund

Response from Property: thanks for your review! Indeed we have a very central location which most of our guest love, if there is anything with the air condition in the room please contact ust next time during your stay and we will fix it as soon as possible or might change your room! Hope to see you againkind regardsRicky

Response from Property: thanks for your great review! See you next time in Dortmund :)Kind regardsRicky

Response from Property: Dear Eva,thank you so much for your kind words and wonderful feedback. We’re delighted to hear that you enjoyed your stay — especially our breakfast variety, the cleanliness, and the friendliness of our team. It’s great to know that our central location right in front of the main station made your trip even more convenient.We truly appreciate your visit and hope to welcome you back to Dortmund very soon.Kind regards,Ricky KrauseHotel Manager – IntercityHotel Dortmund

Response from Property: Dear Guest,thank you very much for your review and for sharing your experience with us. We are pleased to hear that you enjoyed the size of the rooms and had a good overall stay.We are sorry to learn about the water pooling in the bathroom and the difficulty you faced with the Chromecast connection. Please rest assured that our technical team will check the room to ensure both the drainage and the TV system are working properly.Your feedback is very valuable to us, as it helps us continuously improve the guest experience. We hope to welcome you back again soon.Best regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund

Response from Property: Dear Graugaard Pedersen,Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our great location and good service.It would be a pleasure to welcome you back again on your next visit to Dortmund.Kind regards,Ricky KrauseHotel Manager – IntercityHotel Dortmund

Response from Property: Dear Mr. Kruijer,Thank you for your feedback and for highlighting our perfect location for the Christmas Market!We sincerely apologize for the inconvenience you experienced with the online check-in and the kettle. We're grateful you brought this to our attention, and we will investigate the issues to improve our service. Safety is a priority, so we also appreciate you informing us about the incident with the kettle.We also regret the noise disturbance from the room above and understand how that affected your experience. While this is beyond our control, we encourage all guests to inform us of any disruptions, so we can assist promptly.We hope to welcome you back and provide you with an even better stay next time.Best regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund