Select your travel dates to check room availability
We Price Match
1 night
IntercityHotel Dortmund Guest Reviews
4.4/5
Very Good
112 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.4
Filter by:
Sort by:
All reviews(112)
Positive reviews(25)
Reviews with photos/video(6)
Convenient location(9)
Easy to get around(8)
Close to train station(7)
Awesome stay(6)
Friendly owner(6)
Rob Kruijer
Superior Double Room
Checked in Nov 2024
Couples
2 Reviews
4.5/5
Great
Posted on Dec 29, 2024
Perfect location to visit the Christmas Market. Online check in possibility is convenient but only if the machine to give out the key card works properly. We had to go to the receptionist after errors on the screen so it did not save us time. There was no water cooker in the room but this was solved by the reception. Be careful though when pouring it tends to leak heavily and I got boiling water on my leg. In the room above us were children running around and screaming which made the experience less enjoyable but this is not something the hotel can be held responsible for and is lack of supervision by the parents.
Response from Property: Dear Mr. Kruijer,Thank you for your feedback and for highlighting our perfect location for the Christmas Market!We sincerely apologize for the inconvenience you experienced with the online check-in and the kettle. We're grateful you brought this to our attention, and we will investigate the issues to improve our service. Safety is a priority, so we also appreciate you informing us about the incident with the kettle.We also regret the noise disturbance from the room above and understand how that affected your experience. While this is beyond our control, we encourage all guests to inform us of any disruptions, so we can assist promptly.We hope to welcome you back and provide you with an even better stay next time.Best regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund
Daniela Bln
Business Double Room
Checked in Sep 2024
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
Very friendly staff, check-in and check-out as well as luggage storage and retrieval were very smooth. Thank you!
Response from Property: Dear Daniela,thank you very much for your great review.We are very happy to wlecome you back soon.kind regardsRicky
Guest User
Business Twin Room
Checked in Dec 2024
Business travelers
2 Reviews
4.5/5
Great
Posted on Jan 16, 2025
Nice hotel,near to train station and restaurants like KFC and Mac D are easily accessible.
Clare
Business Double Room
Checked in May 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on Jun 17, 2024
Fantastic location great service.
Guest User
Business Double Room
Checked in Nov 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 15, 2025
Top hotel
Anonymous User
Business Twin Room
Checked in Oct 2024
Solo travelers
53 Reviews
4.0/5
Very Good
Posted on Nov 11, 2024
The hotel is very close to the Main Station (opposite). The square is busy, but the rooms are quite quiet. The hotel is new. Modern and comfortable room design.
Original TextTranslated by Google
Response from Property: Уважаемый гость,Спасибо за ваш отзыв! Мы рады, что вам понравилось наше удобное расположение и современный дизайн номеров. Будем рады снова приветствовать вас в нашем отеле.С наилучшими пожеланиями,Рики КраузеМенеджер отеляIntercityHotel Dortmund
DaweidezhangHH
Business Double Room
Checked in Aug 2024
Business travelers
163 Reviews
5.0/5
Outstanding
Posted on Sep 10, 2024
The hotel is easy to find. It is right opposite the train station. The breakfast is very good. The hotel is right in the center. There are many places to eat and shop. It is very suitable for business trips. It is very cost-effective. You can check in by computer.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的DaweidezhangHH,感謝您分享您的入住體驗!我們很高興得知您對酒店的地理位置、早餐和性價比感到滿意,並認為我們非常適合商務出差。也很高興您享用了我們的自助值機服務。期待您再次光臨我們酒店!此致Ricky Krause副總經理多特蒙德IntercityHotel
Guest User
Business Double Room
Checked in Feb 2024
Couples
4 Reviews
4.0/5
Very Good
Posted on Mar 18, 2024
We really liked the room. There was also a mini fridge in the room, a kettle with tea or coffee or water, very clean and the bed was super comfortable, you can't complain and the breakfast was sufficient. Unfortunately I was only there for one day for the Borussia Dortmund game but I would definitely stay again. I would recommend this hotel, it's right near the train station, great 
Original TextTranslated by Google
Anonymous User
Superior Double Room
Checked in Jul 2024
Business travelers
18 Reviews
3.8/5
Good
Posted on Aug 20, 2024
Very close to the train station, average hygiene, and there are a lot of mosquitoes when sleeping at night
Original TextTranslated by Google
Cherry0688
Business Double Room
Checked in Nov 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2023
The hotel environment is very good! There are many types of breakfast, and there are even cup noodles 👍👍The room is very beautiful. The only drawback is that the quilt is a bit dirty, so I asked the staff to change it. The staff is very enthusiastic! ! I forgot to take a picture of the hotel environment. The WIFI signal is very good! !
Original TextTranslated by Google
SadBoyTOM
Business Double Room
Checked in May 2024
Solo travelers
10 Reviews
5.0/5
Outstanding
Posted on Jun 27, 2024
Good location, poor service attitude, I was kicked out after using the toilet for a long time
Original TextTranslated by Google
Guest User
Business Twin Room
Checked in Mar 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Apr 26, 2024
Very close to the train station, about 200 meters away. Good breakfast. Double room, but the bed is a little small. A very good accommodation experience.
Original TextTranslated by Google
Kana
Business Twin Room
Checked in Feb 2024
Family
7 Reviews
3.5/5
Posted on Mar 20, 2024
The location is convenient, just a stone's throw from Dortmund HBF. However, the front desk staff are far from professional.
Original TextTranslated by Google
Guest User
Superior Double Room
Checked in Jan 2024
Solo travelers
19 Reviews
5.0/5
Outstanding
Posted on May 26, 2024
Very good, the facility protagonist halo is here ⁶⁶66⁶⁶⁶⁶ ⁶⁶⁶⁶⁶⁶⁶ ⁶Young people don't talk about martial ethics あㅉ Do you want to make me laugh to death so that you can inherit my video membership?
Original TextTranslated by Google
Response from Property: Dear Guest,
Thank you very much for taking the time to share your positive experience with us. We are glad to know that you were satisfied with our hotel's facilities.
Your feedback is very important to us and we are committed to providing the best stay experience to every guest. We look forward to welcoming you to our hotel again in the near future.
Sincerely,
Ricky Krause
Deputy General Manager
City Hotel Dortmund
Guest User
Superior Double Room
Checked in Dec 2023
Business travelers
68 Reviews
5.0/5
Outstanding
Posted on Jan 18, 2024
This intercity is seen in many cities in Germany
Even car rental agencies are their advertisements
The location is very good, just across the road from the train station.
Although there are steps in the square, fortunately there is a slope next to it where you can push luggage.
The service was very good. We took the initiative to ask if we needed any help while waiting for the taxi the next morning. In the end, we relied on the front desk to help us book a taxi.